What we do...
ESA is a full service agency, with over 25 years experience providing specialist retail research.

We operate in 3 areas, offering a range of services to retailers, brand owners and other research agencies - We measure performance in partnership with our clients through:

• In-store observation - pricing, space, availability & compliance
• Mystery shopping
• Customer satisfaction
• Interviewing.

Our fieldforce of over 2,000 researchers offers complete coverage of the UK & Ireland and we enjoy accreditation to MRQSA, BS7911 and ISO9001.

Number of employees: 50-99