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Research software pioneer Confirmit has launched a tool promising to halve the time required to create engaging questionnaires. More
Research software firm Confirmit has promoted CFO Ken Østreng to the role of President and Chief Executive Officer. He replaces Henning Hansen who, in his own words, has resigned to focus on other priorities, spend more time with his family, and 'start a new chapter'. More
Research software company Confirmit has launched a mobile survey app called AskMe, to capture multimedia and text-based feedback, including where respondents are temporarily unable to get an Internet connection. More
Research software pioneer Confirmit has launched a new product called FastTrack for Contact Centers, promising businesses the ability to see their contact center through the eyes of their customers, with a relatively simple set-up. More
Research software firm Confirmit has partnered with video-based insight specialist LivingLens, to offer video capture and analysis within its Horizons platform, for use in market research studies, voice of the customer (VoC) and voice of the employee (VoE) programmes. More
Online MR software company Confirmit and predictive dialing specialist Sytel have jointly developed a series of new CATI features (Computer Assisted Telephone Interviewing), promising improved productivity and flexibility. More
Research software firm Confirmit and facial analysis specialist Affectiva have partnered to help clients understand the role of emotion in driving consumer spending and loyalty. More
Online MR software company Confirmit has embedded technology from facial expression analysis firm Emotient into its survey platform, to enable researchers to add emotion detection to any online or mobile research project. More
Research software firm Confirmit has added a range of enhancements to its Horizons solution, supporting large-scale programs for omni-channel feedback capture, and personalized, role-based analysis. More
Research software firm Confirmit has developed a location and beacon triggering solution, to help clients understand 'in-the-moment' customer behaviour. The company has also ammounced its official launch in Australia. More
Research software firm Confirmit has acquired Information Research Management (IRM), its exclusive reseller in Sydney, Australia. Terms of the deal were not disclosed. More
Research software firm Confirmit has developed a system to enable field researchers to conduct interviews offline, using their Android devices. More
Research software company Confirmit has partnered with translation specialist Language Connect to develop a solution called Connect Survey. The tool promises to save time and money for those co-ordinating MR and VoC programmes in multiple languages. More
Online MR software company Confirmit has introduced a new SaaS environment for its Horizons product in Australia and New Zealand. More
Survey and reporting software firm Confirmit has launched the Confirmit Panel App, which it says will allow clients to offer a 'seamless mobile experience' to participants in their research and customer panels. More
Online MR software company Confirmit has launched a new solution called 'Confirmit Genius' for text and social media analytics. More
Online MR software company Confirmit has introduced a customer engagement solution called the SmartHub, through which businesses can capture, analyse and respond to customer and market feedback across multiple channels and sources in real-time. More
Online MR software company Confirmit has acquired social media intelligence and text analytics specialist Integrasco. Terms of the transaction were not disclosed. More
Online MR software company Confirmit has added a 'backchecking' feature to its survey on-demand application (SODA), to enable researchers to verify data collected in the field via mobile devices using a desktop or mobile device, an app, or a browser. More
Confirmit has announced strong results for the third quarter of 2013, with 'solid double digit revenue growth' and particularly impressive growth in multi-year contracts, up 130 percent for the year as a whole. More
Online MR software company Confirmit has promoted Tore Haggren to the role of Senior Vice President, Voice of the Employee (VoE). More
Online MR software company Confirmit has partnered with customer-centric consulting firm Futurelab, allowing both companies to offer an enhanced portfolio of customer experience management (CEM) services and solutions to businesses across Europe. More
Online MR software company Confirmit has launched its 'Channel and Trade Audit' solution, to enable consumer goods companies to obtain insights about their business, markets and competitors, while also anticipating evolving market trends. More
Online MR software pioneer Confirmit has moved its EMEA headquarters to the landmark Blue Fin building on London's South Bank, where it will combine staff from its existing City of London and Guildford offices. More
Research software specialist Confirmit has launched Version 12.2 of its CustomerSat solution, which it says brings 'key metrics from multiple survey programmes together in a single dashboard to track performance against corporate goals'. More
Online research software and solutions provider Confirmit has launched a mobile feedback and research app called MyMobile, allowing businesses to feed insights back to stakeholders via any type of mobile device. More
Online research software provider Confirmit has introduced an 'Active Dashboards' tool to its CustomerSat feedback platform, to enable users to visualise results and share Voice of the Customer (VoC) data across their enterprises. More
Online research software and solutions provider Confirmit has acquired the CustomerSat enterprise feedback management software business - previously owned by MarketTools - from investment house TPG Growth. Terms of the deal were not disclosed. More
Online research software provider Confirmit has reported a buoyant first quarter for the year with more than $15m in revenues, and strong growth in mobile solutions following its acquisition of Techneos. More
Market research software provider Confirmit has added new features to its Survey On-Demand Application (SODA), which is used for creating, deploying and managing multi-lingual wireless and off-line surveys on mobile devices. More
Online survey and reporting software company Confirmit has acquired mobile survey technology provider Techneos Systems, and will add its solutions to the Horizons reporting tool. Terms of the deal were not disclosed. More
Online survey and reporting software company Confirmit has appointed client retention specialist Claire Sporton for the newly created role of Director, Customer Experience Management, based in its London office. More
Online survey and reporting software company Confirmit has opened its first German office in Cologne, to be led by Business Development Director Dan Starkey. More
Online survey and reporting software company Confirmit is to open a subsidiary in Frankfurt, Germany in August, from which it will serve local businesses. More
Online survey and reporting software firm Confirmit has announced the appointment of Michael Wooh as Chief Marketing Officer. More
Research software company Confirmit has announced record revenues for 2010, with double-digit organic growth leading to fourth quarter revenue of US$16m. More
Market research software provider Confirmit has signed a reseller agreement for a further three years, with Australia-based Information Research Management (IRM), which will continue to sell and support the Confirmit product suite in the Australian and New Zealand markets. More
Market research software provider Confirmit has launched a new SMS Survey extension, to enable users to reach more people with tailored text-based cell phone surveys. More
Market research software provider Confirmit has partnered with technology specialist Annik to embed Flash components into its survey software. More
Market research software providers Confirmit and MRDC Thailand have announced a reseller partnership which will extend the former's reach into Asia. More
Online MR software provider Confirmit has struck a deal with automated telephony solutions provider Plum Voice to offer North American customers 'a complete data collection platform'. More
Research software provider Confirmit has created a new framework through which clients and partners can quickly create new data collection and reporting applications, which can then be added to the firm's own market research platform. More
Research software provider Confirmit and text analytics specialist Clarabridge have formed a partnership aimed at refining the value of open-ended customer responses. More
Research software provider Confirmit has delivered double-digit organic growth during the first quarter, and won a seven-figure contract with a global retailer for its customer feedback program. More
Research software provider Confirmit has launched a new platform allowing clients to conduct surveys using a variety of data collection methods and channel them into in a single feedback program. More
Research software provider Confirmit has announced its most successful quarter to date for new business revenue, along with revenue growth of 51% for the nine months ending September 2008. More
MR software provider Confirmit says it will integrate its new platform more closely with the Ascribe software of partner firm Language Logic, which provides simple coding of open-ended responses. The platform is due for release in early 2009. More
MR software provider Confirmit has launched its web-based survey analysis package Confirmit Pulsar as an On-Demand (ASP) service, to enable users to access the tool from a shared, secure environment via the Internet. More
MR software provider Confirmit has increased revenue in the second quarter by 80% to $11.0m, and operating profit 154% to $1.2m. More
Online research software firm Confirmit has launched Confirmit Data Central; an enhanced tool which streamlines data processing functions. More
Online research software company Confirmit has delivered 76% first quarter revenue growth to $11.4m, up from $6.5m for Q1 last year. More
Online research software firm Confirmit has posted a 68% increase in revenue for the final quarter of 2007, including 38% organic growth. The Q4 total of $12.8m includes $2.5m consolidated revenue from the acquisition of MR software firm Pulse Train. More
Online research software firm Confirmit has announced the release of its Confirmit 12 product, which includes what it calls 'the world's first engine for concurrent sampling'. More
In the third quarter of the year, MR software firm Confirmit has increased its revenue by 82% to $8.9m, while operating profits were $833,000, 50% higher than in Q3 2006. More
MR software firm Confirmit will be releasing its new Confirmit 12 On-demand / Software-as-a Service (SaaS) upgraded products on November 3. The release promises improved methods for data collection, processing and reporting. More
MR software companies Confirmit and Pulse Train have completed their previously announced merger and announced increased revenue of 34% and pre tax profit of 65% for the second quarter 2007. More
MR software companies Confirmit and Pulse Train are to consolidate their businesses and product portfolios. More
Arbitron, Confirmit and IMS Health have all reported buoyant first quarters, with revenues up 7.9%, 14% and 35% respectively. More
Norwegian MR software business, Future Information Research Management (FIRM) has changed its name to Confirmit, matching its flagship web-based survey, feedback and reporting software product. More
Online survey software provider, FIRM (Future Information Research Management), has reported 2006 revenue up 26% to $21.8 million, and a 13% EBIT margin. More
Online research software company FIRM has announced third quarter results with organic revenue up 32% year on year, from £3.7m to $4.9m. EBIT margin rose to 11% from just 2% in Q3 2005. More
Online survey software company FIRM (Future Information Research Management) has announced the formation of an advisory board for its Confirmit product. The Board is made up of prominent executives from research providers, including TNS' Tony Cowling. More
Online MR software specialist FIRM has announced second quarter revenues up 31% on the year. Sales totalled US $4.6m in the second quarter of 2006 compared to $3.5m in Q2 2005. More
With the World Cup still 16 days away, MR companies are already rolling out related statistics and web site launches. Pulse Train has a World Cup stats system showcasing its Pulsar Web software; Research Now and NPD have released results on shirt purchase; and FIRM has launched a Confirmit-based World Cup predictions site. More
MR software companies SPSS and FIRM have both announced strong results for the first quarter of 2006. SPSS has net revenues of $62.2m, up 8% on Q1 of 2005, while new license revenues rose faster, up 15% to $29.9m. FIRM's revenue was $4.8m, representing a rise of 29% at constant currencies. More
Online survey software specialist FIRM has launched a new complementary online analysis and insight collaborative platform, Confirmit Rapid Results, for users of its flagship Confirmit product. More
MR software company FIRM and US-based consultancy The NPD Group have announced a partnership to develop a new panel management and sample selection platform. The move, described by FIRM's CTO as 'sure to change the entire MR industry', reflects researchers' fast-growing use of external panel providers. More
MR software company FIRM has announced plans to launch Confirmit Kiosk, a new module of Confirmit which it says will 'revolutionize market research activities such as mall interviewing and onsite product testing'. More
MR software company FIRM increased revenue in 2005 by 33%, compared with the previous year. The company has also announced an issue of 1.7m shares. The results are a welcome boost after a difficult December, which featured disagreements on the board and the cancellation of a planned share issue. More
MR software company FIRM is launching a Contact Center Quality Application to allow contact centres to automatically measure the quality of customer experience and to act on customer dissatisfaction. The new application builds on FIRM's survey reporting software, Confirmit. More
MR software provider FIRM is realigning its MR global account teams, with new 'command centers' in New York and London, designed to support a growing number of clients, and to promote the new Confirmit CAPI software. The company is also planning new developments for Confirmit. More
Online MR software provider FIRM is holding an Extraordinary General Meeting (EGM) to elect a new board, due to disagreements between existing members. Earlier this week, the company listed on the Oslo Stock Exchange - but without first issuing the promised 5.5m new shares. More
Online MR software provider FIRM, best known for its Confirmit product, is issuing 5.5m new shares and 1m secondary shares through an initial public offering. The offer is taking place in advance of the company's listing on the Oslo Stock Exchange, expected in early December. More
Online MR software provider FIRM yesterday submitted an application for public listing at the Oslo Stock Exchange (OSE). Chairman Bengt Thuresson says the goal is 'to consolidate FIRM's equity capital in order to finance further profitable growth'. More
Norwegian survey software company FIRM achieved revenues of US$3.69m in the third quarter of 2005 - an increase of 35% on Q3 2004. Revenues for the first nine months of the year were up 30%. The announcement coincides with the launch of a new version of the company's Confirmit survey tool. More
MR software provider Future Information Research Management (FIRM) has signed an agreement to provide its Confirmit web-based survey and reporting platform to European online fieldwork and panel specialist Research Now. More
Conference season in the MR world is also product launch season. With ESOMAR Congress next week, and other major events imminent, new or expanded services announced in the last few days include the NPD Group's 'Technology Track', Synovate ViewsNet for Western Europe and a new version of FIRM's ConfirmIt software. More
Norwegian-based software provider FIRM has appointed Ken W Østreng as Chief Financial Officer (CFO). More
Following yesterday's appointment of a new CEO, software company FIRM has announced the election of Bengt Thuresson as Chairman of the Board, plus two new Board members, Øystein Moan and Berit Svendsen. More
Oslo-based survey and reporting software provider FIRM (Future Information Research Management) has appointed Henning Hansen as its new President and CEO. He previously held the same titles at data security company Norman, which he joined in 2001. More
Online survey specialist FIRM has announced that its Confirmit software will power 'Asia's largest online panel', the new AIP mega panel of up to 1 million active respondents. More
Online survey & reporting software provider FIRM has released first quarter results, showing revenue up 34% on the year to $3.9m in Q1 2005. During the quarter, FIRM added two new modules to its flagship package Confirmit: conjoint-based product and ad optimizer Confirmit IdeaMap, and multi-mode survey system Confirmit CAPI. More
FIRM and Moskowitz Jacobs Inc. (MJI) have launched the new Confirmit® IdeaMap® integrated software announced last autumn. The service aims to bring conjoint analysis out of the realm of 'specialists with large budgets' and give it the speed, ease and lower cost of online technology, for use by anyone. More
Online survey and software specialist FIRM has announced that it is working on its first multi-mode solution, Confirmit CAPI, which it says will 'dramatically change the Market Research industry'. More
Online survey & reporting software specialist FIRM, whose products include Confirmit and Reportal, has announced a 37% increase in its revenues from $9.7m in 2003 to $13.3m in 2004. The growth is very similar to the 40% rise the previous year. More
Online survey & reporting software provider FIRM has announced the release of a new version of its flagship Confirmit system and reports dramatically improved user productivity. More
FIRM, the company behind Confirmit online survey & reporting software, has announced that it is preparing for a listing on the Oslo Stock Exchange (OSE). The Initial Public Offering (IPO) is expected to take place in 2005, depending on market conditions. More
Online survey & reporting software providers FIRM has announced a partnership with Moskowitz Jacobs Inc. (MJI) to deliver a new online conjoint solution fusing their two flagship technologies. More
FIRM (Future Information Research Management) has released a new version of its flagship software system Confirmit. Online and offline reporting capabilities are enhanced, survey generation is faster and overall performance improved by up to 1200%. More
Online survey software supplier FIRM (Future Information Research Management) has announced record first quarter revenues of $3m. The company's first quarter revenues grew globally by 46 percent and in the US by 70 percent versus the same period in 2003. Dutch software company NEBU has also announced good results, for 2003. More
Online data collection specialist Itracks (Interactive Tracking Systems Inc.) is to establish a European office and has announced that Bjørn Haugland, founder of online software pioneers FIRM, will lead the initiative as President of Itracks Europe. More
Customers of Future Information Research Management (FIRM) completed a record 30 million online survey interviews in 2003 using its online survey & reporting software Confirmit. The figure represents an increase of 59% over 2002, bringing revenue growth of more than 40%. More
Online survey software specialist FIRM have announced a successful first 6 months for their first Asia Pacific partner-reseller, Australian-based Information Research Management Pty Ltd (IRM). IRM was founded in April 2003 and offers Confirmit software, training, consultancy, and support services. More
Online MR software company FIRM (Future Information Research Management) has announced that founder Bjørn Haugland is to leave the company. More
Insightful Corporation, a leading provider of enterprise software solutions for data analysis, and FIRM Inc., a provider of Internet-based survey and feedback software, are to integrate their respective technologies into a single, seamless market research and CRM solution called confirmit Customer Behaviour Modelling (CBM). More
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