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In the UK, customer experience management specialist KPMG Nunwood has promoted Tim Knight to the position of Managing Director, replacing co-founder Phil Rushfirth, who has left to 'pursue new interests'. More
Almost a year on from its acquisition by the consultancy group, the customer experience consultancy now known as KPMG Nunwood has launched a new version of its 'Fizz: Voice of the Customer' software. More
UK-based consultancy Nunwood, which specialises in customer experience management and feedback technology, has been acquired by accounting and advisory giant KPMG. More
Resurgent UK firm Nunwood has reported 23 percent growth in first half sales to £5.3m, from a disappointing £4.3m in H1 2013. A list of big client wins has been matched by a £1m investment in its Fizz: Experience Management reporting technology and £330,000 in its Customer Experience Excellence Centre. More
Customer experience management specialist Nunwood has developed a new system called Fizz: Experience Management, which connects people in all parts of a business to real-time customer insights and alerts. More
Customer experience management consultancy Nunwood has appointed twelve new members of staff at its London and Sydney offices, on the back of several new business wins from clients including British Airways and the Post Office in the UK and Suncorp Bank & Insurance in Australia. More
Customer experience management consultancy Nunwood has appointed Standard Life's former Head of Insight Carol McCreadie as Client Services Director, with responsibility for a portfolio of clients in the financial sector. More
UK-based customer experience management (CEM) specialist Nunwood has promoted David Herron to the newly created role of Insight Director. More
Customer experience management (CEM) specialist Nunwood has extended its presence in Australia with the opening of satellite offices in Brisbane and Melbourne, to support its existing Asia Pacific HQ in Sydney. The firm has doubled the size of its Australian team in the process. More
Former Nunwood MD Sarah Houghton has joined Chime's Insight and Engagement group (CIE) as a Board Director. More
Nunwood has re-launched its UK, US, Australian and New Zealand businesses with a new model which focuses on 'insight-powered customer experience management' (CEM). More
UK-based insight agency Nunwood has announced the acquisition of California-based training and change management consultancy Retention Specialists Inc. Nunwood already has US offices in Los Angeles and New York. More
Insights agency Nunwood has appointed Alvin Jackson for its new position as Consulting Director in the firm's London, UK-based Customer Experience Management (CEM) team. More
Nunwood has announced three appointments in its London headquarters - including former Holden Pearmain AD Louise Hawley as Qual Account Director. More
Nunwood has appointed Harris Interactive's former Head of Marketing Sciences David Herron as its new European Head of Analytics, based in the UK. The firm has also made a number of appointments in both its London and Leeds operations. More
Nunwood has announced details of four recent promotions and four appointments in its offices in London and Leeds, continuing its rapid growth. More
Fast-growing agency Nunwood has relocated its London HQ to premises in King's Cross, to accommodate growing staff numbers following a number of new contract wins. More
Nunwood has appointed former HPI Research Partner Conny Weyrich as Account Director, working in its Insight Division in London. More
Nunwood has relocated its New York operation to larger premises in the heart of Midtown Manhattan, to accommodate 'significant staff growth'. More
Insights agency Nunwood has reported a 13.4% like-for-like sales increase in the first half of 2011, compared with the same period last year. Revenues for the period were more than £5.9m. More
Nunwood has appointed Alan Bergstrom as its new Head of Brand & Comms Strategy, dividing his time between Madison, Wisconsin and New York. More
Insights agency Nunwood has reported an 18% rise in first quarter revenue to £2.8m, compared like-for-like with sales in the prior year period. More
Little more than a year after joining insights agency Nunwood as Chief Strategy and Development Officer, James Walker has left to take up the post of Managing Director with video crowdsourcing agency MOFILM. More
UK-based agency Nunwood has recorded double digit growth in 2010, with a 10% rise in revenues to more than £11m ($17.6m). The firm has also announced two senior management changes. More
Less than three months after joining Nunwood to lead its new Los Angeles office, industry veteran Jane Ormiston has left to take up the post of EVP of Marketing Insights North America for online specialist YouGov. More
Former Sky News journalist and Arsenal Football Club aficionado Jem Maidment has joined the London office of insight agency Nunwood as Head of Communications, responsible for all internal and external comms globally. More
Nunwood has promoted Andy Moore to the position of Global Managing Director, with responsibility for the firm's operations across the European, US and APAC regions. He takes over from Phil Rushfirth, who is moving to Los Angeles to drive the US business. More
In Leeds, UK, three former Nunwood Board directors have founded full service agency Boxclever. More
UK-based Nunwood has launched a league table of national and international brands rated on customer experience. Online retail giant Amazon tops the overall list, based on feedback from 5,500 consumers. More
Nunwood has opened an office in Sydney, Australia, headed by former BBC researcher Anna Thomas who joins the company as Joint Managing Director, APAC. Meanwhile Ann Thompson is promoted to Joint MD based in Auckland, NZ. More
Insight consultancy Nunwood has opened a new office in Los Angeles, and appointed former GfK exec Jane Ormiston to lead it as Executive Vice President, reporting to the company's global HQ in London. More
UK-based consultancy Nunwood has hired former Asda consumer specialist Craig Ryder as Global Head of Shopper Insight, Analytics and Activation. More
Insight consultancy Nunwood has expanded its analytics practice with the appointment of Frank Hedler as European Analytics Director and Stephanie Young-Helou as US Analytics Director. More
Fast-growing UK-based agency Nunwood has acquired customer and employee research specialist The David Conway Consultancy, and appointed the firm's founder to its Board. Terms were not disclosed. More
Insight consultancy Nunwood has launched an outcomes focused customer experience management (CEM) service, which combines multi-channel insight with advanced analytics to enable clients to forecast financial paybacks from performance changes. More
UK-based consultancy Nunwood has announced four new client-facing appointments in London and New York and a promotion in its Leeds office. More
Insight consultancy Nunwood is reporting a 50% increase in international revenue in the last year. Four new members have been added to its New York team in the past few months, to help support the 25 new clients and £2.6 million of new business the agency says it won in 2009. More
UK-headquartered global insight consultancy Nunwood has announced plans to open four new offices early next year, starting with New Zealand and Australia and following up with launches in both The Netherlands and California later in the first quarter of 2010. More
UK-based global insight consultancy Nunwood has appointed James Walker, former global President of Accenture Marketing Sciences as Chief Strategy and Development Officer. More
UK agency Nunwood has reported a 14.9% rise in sales for the first half of the year, compared with the same period last year. The agency's turnover increased £640k to more than £5m. More
Recession-bucking UK agency Nunwood has appointed Edward O'Brien as Account Director, Maite Barnett as Quantitative Account Director and Salina Nawaz as Senior Consultant. More
UK-based agency Nunwood is rolling out its 'Fizz' knowledge management solution in the US later this month. The system provides clients with a single information depository for gathering, consolidating, and aggregating data from across the enterprise. More
UK-based agency Nunwood, fresh from its MRS Agency of the Year award, is recruiting to cope with record new business of £3.4m, and 45% growth in international sales. More
Nunwood took the prize for Best Agency at last night's MRS Research Awards in London, the second time it has done so. It beat off competition from FreshMinds, which has won for the past two years. More
UK-based Nunwood has developed Bioshopping, a new way of combining traditional shopper research with biometric technology to probe the emotions behind what engages/disengages consumers and what prompts them to buy. More
Financial services firms are indeed still spending on market research, crisis notwithstanding: insight agency Nunwood has reported a 65% growth in its client base in the sector in both the UK and US. More
UK-based insight firm Nunwood has announced four further appointments in its London and Leeds offices, bringing its total to fourteen for 2008 so far. More
In the UK, insight agency Nunwood has expanded its London team by appointing Chris Webster as Client Consultant and Kristina Baumgarten to the Market Analytics team; and relocating two of its Leeds staff, Kim Walker and Ester Petrie. More
In the UK, market research consultancy Ci Research has appointed former Nunwood Board member Richard Walker as its Director responsible for PR, marketing and brand development. The firm is also planning to make several other appointments in the coming months. More
UK-based agency Nunwood has announced ten recent appointments, plus the promotion of two of its directors to the Board. More
UK radio audience body RAJAR will cut short its investment in its experimental electronic measurement panel, run by TNS using Arbitron's PPM, and will launch an industry-wide review of audience research options. It will also field test a new online diary system, to be designed by Nunwood, in July. More
UK-based consumer insight agency Nunwood has made four new appointments since the beginning of 2008, following organic growth of 'more than 12 times the industry average' during the last year. More
UK-based consultancy Nunwood has reported more explosive growth, with first half revenues at £4.6m, up 58% versus the same period last year. More
UK-based agency Nunwood has added in-store video observation to its shopper insight offer, with the aim of more effectively evaluating subconscious behaviour traits. More
UK-based consultancy Nunwood has appointed Sarah Houghton as MD for its recently opened office in the capital. She spent the past sixteen years at Millward Brown. More
UK-based research consultancy Nunwood claims to be enjoying its 'most successful year yet' with first quarter 2007 revenues up a massive 78% vs a year previously. More
UK-based agency Nunwood, in its eleventh successive year of double digit growth, has made five senior promotions strengthening its global insight division. More
Pioneering UK-based agency Nunwood has made two appointments to its Film Productions team, launched a year ago to offer clients documentary-debriefing, vox pops and other video options - and growing ahead of expectations. More
Fast-growing UK agency Nunwood, once again nominated for the MRS/AURA 'Best Agency', has added three new staff to its team. More
High profile UK agency Nunwood has upgraded its online web portal 'FIZZ' and has announced a record month in July. In an industry where the demise of the medium-sized player is much discussed, Nunwood grew revenue 44% in 2005 and in July ('06) made more than £1m in sales for the first time. More
UK-based agency Nunwood has promoted Andrew Wiseman to Director in its expanding Market Analytics offering, and appointed Marco Guida to the same team. The company has recently launched a customer value modelling service and an advanced mystery shopping analytics service. More
UK-based agency Nunwood has launched a 'Project Operations web portal' designed for use solely by its external supervisors and interviewers. More
UK-based consultancy Nunwood has announced the addition of two new specialized services, Consulting and Film Production. The Consulting department is headed up by Claire Boorman, while Richard Walker is Head of Film Production. More
UK-based agency Nunwood has appointed three Senior Account Directors - Gill Redfern, Kathryn Boxall, and Ann Thompson - to its Global Insight team. More
For the second year running, UK agency Nunwood has been named Market Research Agency of the Year 2005 by Marketing magazine. The Leeds-based firm, which celebrates its tenth anniversary next year, saw its turnover rise by 44% over the year. More
US survey provider Itracks has released a new web-based reporting system for all its surveys, whether conducted on or offline. Also announcing new products this week are Nunwood, with a new application to facilitate business information sharing, and IRI, which launched a new retail space planning tool. More
The British Market Research Association (BMRA) has announced the shortlist for its Research Business Effectiveness Awards to be presented in October. Eleven research firms are in the running, including thrice-shortlisted BMRB, plus TNS and Nunwood who were both recent winners at the Marketing Research Awards. More
UK agency Nunwood Consulting has launched a new research package for retail Category Managers. The product, which promises time and cost savings, is aimed at providing insight into customer motivations, rather than simply relying on sales figures. More
Thriving British-based agency Nunwood Consulting have announced four more appointments. Sue Reast becomes Head of Qualitative, Grit Jobke Client Consultant in the Quant team and Matt Coggan and Stuart Kielty in the Qual team. More
Rapid-rising UK-based agency Nunwood Consulting has announced five new appointments this month, in its quantitative, qualitative and brand communication teams. More
Fast-growing UK-based agency Nunwood Consulting has relaunched its web site to showcase its Knowledge Systems initiative, an online system aimed at changing the way in which Insight is managed and accessed by large corporations. More
Another Pat on the back for UK agency Nunwood Consulting, which has won a major continuous contract to measure customer satisfaction for the Post Office. The project aims to develop an end-to-end understanding of customers' service experience, taking soundings at various lifecycle stages. More
Fast-growing UK-based agency Nunwood Consulting has made four new appointments, strengthening its Quantitative, IT and web site teams. More
UK-based Nunwood Consulting Ltd has announced a new information management system, Knowledge Systems, aimed at enhancing the efficiency of Insight and Information departments. More
The British Market Research Association (BMRA) has announced just two shortlisted contenders for its Best Agency 2004 award: Flamingo International and Nunwood Consulting. Both won awards last year and Flamingo claimed the overall title. More
Nearly half the UK's sixty-five biggest agencies showed double-digit growth last year, according to league tables published by Marketing magazine in association with the BMRA. More
Nunwood Consulting, recent winner of the BMRA award for Effective People Management, has made four appointments this month, strengthening its quantitative, statistical and telephone interview teams. More
UK-based research consultancy Nunwood has introduced drama workshops for its quallies, in a bid to escape the traditional research failing of uninspiring client presentations. More
Fast-growing agency Nunwood Consulting has announced three more appointments this month, strengthening its utility, technology and quant teams. More
The success of UK-based online bank smile reflects not only its service levels and interest rates, but also its ethical stance, according to recent customer research by Nunwood Consulting. The research, among credit card consumers, provides pointers for banks wishing to remain competitive in an increasingly crowded market. More
The MRS Awards Dinner continues to gain momentum as an annual event - it's posh, it's popular and it now has more sponsors than Elton John doing a charity marathon. DRNO's reporter was privileged to sit only 27 tables from the front and watch Flamingo International carry off the BMRA's Best Agency Award. More
Nunwood Consulting is using personal digital assistants (PDAs) alongside software developed in-house to enable the uploading of interviews as they are completed, allowing researchers 'back at base' to instantly monitor, collate and view quantitative results, 'real time'. More
Yorkshire-based agency Nunwood Consulting continues to grow, this week announcing the appointment of two new researchers, Melanie Stirrup from Millward Brown as Senior Project Manager and Jenny Evans as Research Executive. More
Three more graduates are starting out this month at Leeds-based research consultancy Nunwood, one of the few UK agencies outside the South East to operate a Graduate Training Scheme. Following the success of the inaugural programme in 2002, the Scheme will now run annually. More
UK consultancy Nunwood has recently announced the introduction of a new staff reward scheme, offering team members showing outstanding commitment a memorable holiday with a number of themes and activities selected by the agency. More
MR agency Nunwood Consulting is are offering Local Authorities in the UK an online system for disseminating data and documents across various user groups. The launch of 'e-Government Solutions', a secure information management system, follows a two-year development period involving extensive liaison with a number of authorities. More
New research completed by Nunwood Consulting's Youth Research Unit last week in the UK shows that the war in Iraq has captured children's natural curiosity, with 1 in 4 children paying more attention to the news. More
Nunwood Consulting in the UK has recently made a number of appointments. Firstly the agency has consolidated its position as a leading provider of youth research services, with the appointment of child specialist researcher Rachel Featherstone. Also, Sarah Davey has been appointed as the first ever Associate Director for Business Development to lead the organisation's business development strategy and take responsibility for the marketing and PR for the agency. More
Household cleaner manufacturer Reckitt Benckiser is this year standardising its global research methodology for brand tracking, when it commences a programme for its household brands of face-to-face interviews with UK consumers for the first time. More
The noticeable transition of the in-house research function from passive to pivotal was the major topic of discussion at a recent one-day client forum hosted by Nunwood Consulting in the UK. More
Nunwood Consulting has been invited to represent UK based agencies, at the Worldwide Technology and Innovation Conference - Technovate - hosted by Esomar in Cannes, France at the end of the month. More
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