Mystery shopping and performance improvement firm Grass Roots has teamed up with Enterprise Feedback Management (EFM) specialist QuestBack to launch a packaged survey solution called Tune, to enable brands to listen to and act on customer feedback. More
Frank Møllerop, CEO of Enterprise Feedback Management specialist Questback is moving to work in the company's New York office this month, reflecting an increased focus on expansion in the US market. The firm says its enterprise revenues rose 40% in 2015. More
European EFM solutions provider Questback has announced it is raising some £12m in capital from existing investors, in order to support an ambitious programme of expansion. More
Enterprise Feedback Management (EFM) software firm Questback has appointed Edward Chatham to lead the company's growth in the UK market research sector. More
Enterprise Feedback Management (EFM) software firm QuestBack has parted company 'by mutual consent' with Hilarius Dressen, CEO of its operations in Germany, Austria and Switzerland. More
Enterprise Feedback Management (EFM) specialist QuestBack has appointed Paul Barnes to head up its UK operations as Country Manager, managing a team of twenty people. He was previously VP Operations at software provider Eptica. More
Enterprise Feedback Management technology specialist QuestBack has opened a new sales office in Munich - its third location in Germany. More
Enterprise Feedback Management (EFM) technology specialist QuestBack has opened a new office in Austin, Texas, its second in the US. More
EFM and customer experience solutions firm QuestBack has announced revenues up 25% in 2012, to $US 49.54m. More
Enterprise feedback management (EFM) technology specialist QuestBack has appointed Hilarius Dressen as CEO, responsible for the company's operations in Germany, Austria and Switzerland. He succeeds Frank Michael, who is leaving to set up as an independent consultant. More
Enterprise feedback management (EFM) and Social CRM technology specialist QuestBack has launched a social engagement tool, Listen & Act, which will help clients integrate insights from social media with their CRM data. More
Research software firm Globalpark has taken on its parent company's name following its acquisition by Norwegian enterprise feedback management (EFM) company QuestBack. The firm will now also trade under the international QuestBack brand. More
Norwegian enterprise feedback management (EFM) company QuestBack has today announced the opening of its new North American headquarters. Located in Bridgeport, Connecticut, the new office is intended as a foundation for 'rapid expansion' across the region. More
German research software firm Globalpark has promoted its MD Frank Michael to the position of Chief Executive Officer, replacing founder Lorenz GrÀf who has stepped down following the acquisition by survey software firm QuestBack. More
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