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REGISTER FOR NEWS EMAILS
To receive (free) news headlines by email, please register onlineMark your agenda for the largest event about Mystery Shopping!
The theme of this year’s conference is:
Mystery Shopping & Customer Focus.
How can Mystery Shopping help organizations to improve customer experience?
Our business environment has changed a lot in the past decade. A new (and constantly evolving) customer profile, new regulation regarding data privacy, technology and new research techniques, just to mention a few examples...
In the era of Big Data and the constant information flow, how can organizations get results that are actually useful and actionable?
For more information, please see www.mspa-eu.org
Register Now!
The Venue
Metropol Palace Hotel, Belgrade, Serbia
Costs
See Registration Page.