Communities and research technology specialist Vision Critical has appointed Kelly Hall as its first Chief Customer Officer, North America, leading its Customer Success team.
Hall (pictured) joins with fourteen years’ experience in senior customer support roles. Most recently, she worked at BMC Software, where she led the worldwide Customer Success organization for the firm’s cloud offerings. Prior to this, she held leadership roles at CA Technologies, where she worked for more than six years, and Protiviti.
Commenting on the appointment, CEO Scott Miller said: ‘One of our core values at Vision Critical is that people matter – it’s something that speaks to the heart of both our product and the way we operate the company. Adding Kelly to our executive team provides us with a strong customer advocate to help ensure our customers’ voices and experiences remain a key focus in our decision-making as we continue to grow.’
Web site: www.visioncritical.com .