OMR Globus Unveils Free Survey Tool

Research technology firm OMR Globus has launched a free customer feedback tool and portal called Q123, including survey set-up, analysis and reporting.

The firm, founded in 2012 and with offices in the UK, Canada and Bangladesh, says Q123 complements its existing Q One Panel Management Platform and turn-key research technology. With the latest product, clients are guided through the set-up of a customer satisfaction survey by a design wizard, which also helps customise an invitation. Surveys can include the Net Promoter Score (NPS), and the package analyses results, allowing export to Excel or a pre-populated and branded MS PowerPoint presentation.

The new portal joins existing products Q One, a proprietary panel hosting, sampling and survey platform; online survey programming platform Q Script; Q BOX, a secure cloud enterprise storage and file sharing solution; and business VoIP telephony solution Q Phone.

OMR's Director Business Development & Technology Dexter Chew (pictured) says of the latest launch: 'Q123 is now available to anyone wanting to know what their customers really think of them, empowering them with actionable results and helping businesses improve the services they offer and even develop new products and services based on real customer feedback'.

Web sites: www.q-123.com , www.omrglobus.com and www.qone-tech.com .