The results of operations, reflecting planned increased spending for sales and marketing, showed net losses as compared with small profits in the prior year. For the three month period ended September 30, the net loss was US$223,000 (or three cents a share) as compared with a profit of US$86,000 (or one cent per share) the previous year. For the nine month period, the net loss was US$368,000 (or five cents per share) as compared with breakeven in the prior year. According to Andrew P. Garvin, president and chief executive officer, "As planned, we have now spent about half of the US$500,000 investment in expansion announced at our July annual meeting, and this is reflected in our third quarter results. We achieved many of our goals for this past quarter, including the design and production of new marketing materials, the expansion of our sales force, a re-launch of our Web site (http://www.findsvp.com), and an improvement in employee retention. In addition, revenue exceeded direct costs in our new LiveAnswerDesk business." Looking ahead, Mr. Garvin reiterated FIND/SVP’s major growth opportunities, including continued expansion of its retainer base and in-depth research services, leveraging its capabilities in Internet-related areas and the expansion of its Live AnswerDesk service. "Our planned investments will continue in the fourth quarter, after which we should see the anticipated revenue gains that will return us to profitability in 2001" Mr. Garvin added. "Near-term, we are pursuing a more aggressive growth strategy at the expense of current profitability because we believe it’s the best way to increase shareholder value for the long term."