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Experian Takes Marketing Portfolio to Korea - Feb 8 2010 Information giant Experian has rolled out its Marketing Services portfolio in Korea, to enable marketers in the country to convert data into customer intelligence, gain an understanding of their customers and develop marketing strategies to optimise return on investment. Continue
UK Book Market Research Firm Acquired - Feb 5 2010 US publishing industry information firm Bowker has acquired UK-based market research specialist BML (Book Marketing) from Publishing News Ltd. Terms were not disclosed. Continue
comScore Hires Tech Chief from AOL - Feb 5 2010 In the US, online measurement specialist comScore has appointed former AOL ad technology leader Chris Nicotra as Chief Technology Officer, responsible for overseeing software and data application engineering, and the infrastructure technology teams. Continue
Econsultancy Hires to Expand US Research Practice - Feb 5 2010 London-based Internet research and training firm Econsultancy has hired former Marketing Sherpa Research Director Stefan Tornquist, to lead the US expansion of its research and best practice programs. Continue
‘Profitable Revenue Growth’ for PDM - Feb 5 2010 In London, business information provider Progressive Digital Media (PDM) – which owns research firms The iD Factor and ICD Research – has reported group revenues of £18.3m for the six months to 31 October 2009, and says that over the calendar year 2009, it made a profit. Continue
FieldWorks Hires Data Collection Specialist - Feb 5 2010 In the UK, data collection specialist Ray Lindley has joined FieldWorks as Commercial Development Manager. Continue
IMS Health Clears EC Takeover Hurdle - Feb 4 2010 Pharmaceutical research giant IMS Health has received clearance from the European Commission (EC) to proceed with its sale to US investment firms TPG Capital and Canada Pension Plan Investment Board (CPPIB) for $5.2bn. Continue
Creston Trading in Line with Expectations - Feb 4 2010 UK-based insight and communications group Creston has announced respectable results: like-for-like revenue for the third quarter is in line with the same period last year and an improvement on the second quarter. Continue
EIAA Sets Up Insight Council - Feb 4 2010 In London, The European Interactive Advertising Association (EIAA) has launched an Insight Council, comprising heads of research and digital commercial specialists from both EIAA member companies and agencies. Continue
MMA Extends Mobile Usage Studies - Feb 4 2010 In the UK, non-profit trade association the Mobile Marketing Association (MMA) has commissioned online panel specialist Lightspeed Research to conduct monthly research to provide members with reports on mobile usage and behaviour. Continue
Debut for Webtrends Mobile Measure - Feb 3 2010 Web analytics firm Webtrends has released a new tool to measure and quantify how customers are engaging with both mobile web sites and mobile applications. Continue
Harris Awarded Cinema Evaluation Contract - Feb 3 2010 In the UK, Harris Interactive has been awarded the Film Audience Measurement and Evaluation (FAME) and Film Monitor research contracts by the Cinema Advertising Association (CAA). The contracts were previous managed by TNS and BMRB. Continue
Six Partners Form New European Online Agency - Feb 2 2010 A new online research business has been launched by six agencies, offering online services across 15 European countries with access to more than 1.4 million European panellists. Continue
MR Bodies Respond to EC Data Concerns - Feb 2 2010 Market research trade associations efamro and ESOMAR have submitted a response to the European Commission (EC) regarding its consultation on the protection of personal data. Continue
ToLuna Results ‘Ahead of Expectations’ - Feb 1 2010 Panel and technology services provider ToLuna has released a trading update for the year ended 31 December 2009. Revenue is expected to exceed £49m, slightly ahead of market expectations, with underlying pre-tax profit of at least £7m. Continue
BrainJuicer Hire Fuels Big Ambitions - Feb 1 2010 Fast growing UK-based online agency BrainJuicer has hired Alex Batchelor as Chief Operating Officer. Batchelor held brand and marketing leadership roles at Interbrand, Orange and Royal Mail and is the current Chairman of the Marketing Society. Continue
Andrew Irving Launches New Firm - Feb 1 2010 UK researcher Andrew Irving has launched a new qual-focused agency, AIMR, three years after selling his last company to Optimisa. Continue
Vittles to Nourish Research SMEs - Feb 1 2010 In Australia, public sector specialist and former TNS exec Paul Vittles is launching The Vittles Organisation, centred around training and development, and with the particular goal of working with small and medium-sized research firms. Continue
Specialist Medical Omnibuses Launched - Feb 1 2010 US-based MDLinx has announced a new Omnibus offering for international pharmaceutical market research, among specialty physicians in eight treatment areas. Continue
Diciamo Tool Seeks Customer Agenda - Jan 29 2010 In the UK, customer feedback technology provider Diciamo has launched a new service, ‘Your Impressions’, which it says allows customers to address issues that concern them rather than forcing them through rating scales. Continue
Harris Names UK Public Sector Specialist - Jan 29 2010 In the UK, Harris Interactive has appointed former Millward Brown/TNS public sector researcher Neil Russell as Senior Consultant, Public Sector and Social Policy Research, to drive forward the practice. Continue
Ipsos Buys OTX - Jan 28 2010 Ipsos has acquired LA-based hi-tech entertainment research specialist OTX (Online Testing Exchange) for an undisclosed sum. Continue
TNS Integrates Foresight with Stakeholder Unit - Jan 28 2010 TNS has integrated its US-based employee and customer behavioral research division The Foresight Group into its Global Stakeholder Management division. Continue
Kantar Rebrands TNS Worldpanel - Jan 28 2010 In its second rebrand of the week, Kantar has re-named the TNS Worldpanel network as Kantar Worldpanel. Earlier in the week the group rebranded its media assets. Continue
Harris Interactive Returns to Profit - Jan 27 2010 After eighteen months of losses, Harris Interactive has posted net income of $1.3m on revenue of $44.6m for the quarter ending December 31. Continue
Kantar Firms Link for Social Media Insights - Jan 27 2010 In the US, Millward Brown and its digital unit Dynamic Logic have partnered with Kantar sister-firm Cymfony, to integrate analysis of discussions on social media sites, blogs and message forums into their suite of digital, media and marketing solutions. Continue
Mobile Intelligence Firm Names New CEO - Jan 27 2010 UK-based Business Logic Systems – which provides real-time customer intelligence for mobile network operators – has appointed Vodafone’s former CMO Tim Yates as CEO, to lead the firm’s global expansion. Continue
Nielsen Rolls Out Facebook Tool in UK - Jan 27 2010 Nielsen is rolling out its Facebook ad measurement tool BrandLift in the UK, to offer clients a better understanding of the impact of online advertising in the overall marketing mix. Continue
Progressive Names New MD - Jan 27 2010 In Scotland, full-service market research agency Progressive has promoted Louise Fraser to the position of Managing Director, following the departure of Mark Cuthbert who has left to ‘pursue other interests’. The firm has also appointed Frances Dobson as Research Director. Continue
Kantar Integrates Media Units - Jan 26 2010 WPP-owned insight consultancy Kantar has re-branded the media assets of TNS, KMR Group and BMRB Media as Kantar Media. Continue
Vision Critical Relocates for Expanded UK Team - Jan 26 2010 Canadian-based custom panel and technology specialist Vision Critical has relocated its London office to accommodate its UK team, which has tripled in size in the last year. Continue
ORC International Opens Office in Scotland - Jan 26 2010 Infogroup-owned employee, customer and stakeholder market research consultancy ORC International has expanded to Scotland with the opening of a dedicated public services office in Edinburgh. Continue
Bing: Thanks for the (Shorter) Memory - Jan 25 2010 In a move that should please privacy advocates and regulators including the EC, Microsoft has announced changes to its data storage policy for the Bing search engine. Bing will now keep search data including IP addresses for just six months. Continue
Light Reading Opens in India, Hires Two - Jan 25 2010 Research-led media group Light Reading, which focuses on the comms market, has opened offices in Mumbai and New Delhi and appointed telecoms industry specialists Kailash Shirodkar and Gagandeep Kaur to drive sales and marketing and content in India. Continue
Ipsos Completes MRBI Acquisition - Jan 22 2010 Ipsos has completed the acquisition of polling and research firm The Market Research Bureau of Ireland (MRBI) from WPP, and branded the firm Ipsos MRBI. Continue
Harris Appoints Global Brand and Comms Head - Jan 21 2010 In the US, Harris Interactive has hired industry veteran Jeni Lee Chapman as Executive Vice President, Global Brand and Communication Consulting. Continue
Launch of KDA Insights - Jan 20 2010 In London, Krish Kara, Bob Dance and Carol Ashby have joined forces to open KDA Insights; a new consumer research agency. Continue
BBC to Begin Marketing Strategy Review - Jan 20 2010 In the UK, the BBC is conducting a 20 week review of its marketing strategy across its TV, radio and digital services, but would not comment on whether job cuts would be made as a result. Continue
BrainJuicer Anticipates 26% Revenue Increase - Jan 19 2010 Online market research specialist BrainJuicer is anticipating revenue growth of around 26% to £11.7m (2008: £9.3m) for the year ended 31 December 2009, when it announces its full results on 9 March. Continue
GfK Integrates dmrkynetec - Jan 19 2010 UK-headquartered dmrkynetec – which specialises in market research for the crop protection, biotech and animal health industries – will now operate as GfK Kynetec, following its acquisition by GfK Group. Continue
Cello Reports Upturn for Research Arm - Jan 19 2010 UK market research and consulting group Cello has reported a ‘marked pick up’ in its MR activity, for the year ended 31 December 2009. Continue
UK Marketers Grin (More) and Bear It - Jan 18 2010 UK marketing spend fell for the ninth quarter running in Q4, according to the IPA’s regular Bellwether survey. However the report says budget cuts were the smallest in two years and optimism about the financial outlook was at its highest for five years. Continue
Chime Pays £2m for Tree - Jan 15 2010 UK-based marcoms group Cagney has agreed the sale of its research and analysis subsidiary Tree London to Chime Communications. Along with the sale of ad agency CST the move enables Cagney to shake off debt and refocus on core activities. Continue
EC Privacy Complaint Deadline Passes - Jan 15 2010 The UK government has missed its deadline for a response to the EC over Internet privacy concerns arising from the Phorm / BT ad targeting controversy. Continue
New Print Research Firm for UK - Jan 15 2010 In the UK, John Charnock, formerly Technical Director at print company St Ives, has set up his own firm to offer business analysis and consultancy to print and media clients. Continue
McCallum Layton Debuts Integrated Online Offer - Jan 15 2010 UK MR firm McCallum Layton has launched a new online service that provides a fully integrated research and insight management solution comprised of quant and qual techniques, together with a secure project management portal, The Hub. Continue
MRS Updates Code of Conduct - Jan 14 2010 In the UK, the Market Research Society (MRS) has published a revised Code of Conduct, to cover non-research activities. They include preventing the use of clients’ goods as incentives in research projects. Continue
Leading Edge Appoints UK Managing Partner - Jan 14 2010 Firefly Research founder Simon McDonald has joined Australian agency The Leading Edge (TLE) as Managing Partner of its UK office. Continue
Food Innovation Agency Launched in London - Jan 13 2010 In London, a new innovation agency has been opened by Calum Watson, Marco-Pierre White’s former Executive Head Chef and Director of Operations; and marcoms specialist Greg Wixted. The Food Nursery will provide NPD and new ideas research to the food industry. Continue
New US President for The Research Partnership - Jan 13 2010 Global pharma market research specialist The Research Partnership has appointed industry veteran Harriet Kozak as US President, tasked with developing and strengthening the business across the country. Continue
Sands Opens in UK, Adds Retail Specialist to Board - Jan 13 2010 US neuromarketing research specialist Sands Research Inc (SRI) has opened its first European office in Surrey, England, and appointed retail specialist Joe Oliver to its Board of Directors. Continue
Foreman Joins MR Video Streaming Firm - Jan 12 2010 US-based ActiveGroup, which provides video streaming to the market research industry, has hired former Opinium MD Dan Foreman to lead international business development from its London office. Continue
Shareholders Approve Viewpoint / Rosslyn Sale - Jan 12 2010 IQ Holdings’ shareholders have voted in favour of selling the firm’s research subsidiaries Viewpoint Field and Rosslyn Research to media and financial services group Rivington Street Holdings (RSH), in a deal valued at £1.5m. Continue
TNS-BMRB Opens Social and Political Unit - Jan 11 2010 In the UK, TNS-BMRB has launched another new division, the Social & Political Attitudes Unit (SPA), which will focus on tracking social and political trends. Continue
Brand Research Firm Launches in London - Jan 8 2010 Four former Drummond Madell and GfK researchers have launched a specialist brand strategy, innovation and communications research agency in central London. Continue
JD Power Veteran Takes on Global Auto Role - Jan 8 2010 US-based JD Power and Associates has promoted John Humphrey to the post of Head of Global Automotive Operations, in a move to align operations globally and enhance and extend its industry benchmarks. Continue
MarketTools Rolls Out DIY Communities Tool - Jan 8 2010 Online research specialist MarketTools has launched a new self-service tool to enable users to create and deploy online communities, through which they can engage in real-time conversations with their current or target customers. Continue
Opinium Appoints New MD - Jan 8 2010 In the UK, online research consultancy Opinium Research has appointed former MASMI Director James Endersby as Managing Director, following the departure of Dan Foreman last November. Continue
Synovate’s Nigel Jackson Dies in Skiing Accident - Jan 7 2010 Nigel Jackson – Group Head of both the Qualitative and Public Sector, Charities & Transport teams at Synovate in the UK – was tragically killed in an accident while skiing in the French Alps on Christmas Day. Continue
UK Web Analytics Market ‘Up 9%’ in 2009 - Jan 7 2010 The UK web analytics market grew by 9% to £85m in 2009, according to research published in the most recent edition of the Econsultancy Web Analytics Buyer’s Guide. Continue
More Frequent Omnibuses for Scotland and Wales - Jan 7 2010 YouGov’s omnibus of Scottish adults will now run twice a week, while its Welsh Omnibus will be run weekly. Continue
dunnhumby Adds Modelling Expertise - Jan 5 2010 dunnhumby has acquired KSS Retail, which provides price modelling and optimization solutions for retailers worldwide. Continue
New Decade, New Identity for Infogroup - Jan 5 2010 Database giant Infogroup has announced a rebrand, aimed at providing clients with ‘a more unified approach’. MR subsidiary Opinion Research Corporation is among the major brands keeping their identity while strengthening their positioning as an Infogroup company. Continue
IQ Sells Rosslyn and Viewpoint Field - Jan 4 2010 Struggling UK-based firm IQ Holdings is selling two of its remaining research subsidiaries to PLUS-quoted media and financial services group Rivington Street Holdings (RSH). Rosslyn Research and Viewpoint Field Services should join RSH by the end of this month. Continue
Logical Move for Thomson Reuters - Jan 4 2010 Business intelligence giant Thomson Reuters has acquired Discovery Logic, Inc, a provider of customizable analytics and decision support solutions for scientific research. Financial terms were not disclosed. Continue
Ad Body Questions Product Placement Move - Jan 4 2010 The UK’s advertisers, via trade association the ISBA, have expressed concerns over the government’s plans to allow product placement in television programmes. Continue
Synovate Names Custom Healthcare Head - Jan 4 2010 In the UK, Synovate Healthcare has appointed Steve Lowery as Group Head, Custom Healthcare. Continue
IBM Opens Analytics Base in London - Dec 23 2009 IBM has launched a London Analytics Solution Centre, based in its Southbank office, to provide advanced analytics expertise to its UK-based clients. Continue
Carat and iReach Tap Pulse of Irish Consumer - Dec 22 2009 Media buyer Carat Ireland and market research firm iReach have launched a new monthly study examining Irish online consumer issues and trends. Continue
Shareholders Approve Cossette Sale - Dec 21 2009 In Canada, shareholders of marcoms and ad group Cossette have approved an offer from US-based Mill Road Capital to acquire all the firm’s shares at $8.10 each in cash, except for certain stock held by senior management. Continue
e-Rewards Completes Research Now Buy - Dec 21 2009 US-based e-Rewards has completed its £85.1m acquisition of UK-headquartered online panel specialist Research Now. Continue
TNS-BMRB Launches New Division - Dec 18 2009 TNS-BMRB has announced the launch of its first new division, ‘The Communications Research Centre’, a UK-based specialist team dedicated to communications research for the public sector. Continue
Noonan Leaves SPSS Following IBM Buy - Dec 17 2009 Jack Noonan, the CEO of MR software firm SPSS, has been replaced by IBM veteran Deepak Advani, following the firm’s acquisition. Continue
FreshMinds Research Doubles Office Space - Dec 17 2009 In London, FreshMinds Research has doubled the size of its Holborn office, to provide space for its growing team of research consultants. Continue
Kleffmann Turnover Up 5.2% - Dec 17 2009 Agricultural market reseasearch specialist Kleffmann Group has reported a 5.2% increase in turnover to $28.5m in 2009, and is predicting a positive outlook on growth prospects for 2010. Continue
SKIM Opens in London - Dec 17 2009 Dutch market research agency SKIM is expanding with the opening of an office in London, in order to better serve its clients’ UK qualitative research needs. Continue
IBM Debuts Customer Service Analytics Solution - Dec 16 2009 IBM has introduced a subscription-based analytics offer that mines diverse data sources from customer service interactions, to deliver a single view of customer sentiment. Continue
IAB Appoints Former NORAS Chief - Dec 16 2009 In the UK, digital marketing trade association The Internet Advertising Bureau (IAB) has appointed NORAS founder Tim Elkington as Head of Research, in advance of the January launch of the country’s first web measurement currency. Continue
Social Media Analytics Added to Harris Poll - Dec 16 2009 Harris Interactive has added Clarabridge’s text analytics to its flagship Harris Poll, in order to combine opinions posted on social media and other online sites with public opinion measured through its surveys. Continue
nurago Names Hummerston as New UK MD - Dec 16 2009 In the UK, research technology provider nurago has appointed former TNS Global Interactive MD Arno Hummerston for the new post of Managing Director, responsible for its international expansion strategy, as well as developing new products and business divisions. Continue
Public Protection Projects Win MRS Awards - Dec 15 2009 Two projects aimed at protecting the public were among those taking the trophies at the Market Research Society (MRS) Research Awards 2009, held in London last night. Continue
WPP Firms Partner to Enhance Ad Optimization Tool - Dec 15 2009 Kantar’s web analytics firm Compete and WPP’s Media Innovation Group (MIG) have linked up to enhance the latter’s B3 ad optimization product through the addition of the former’s online consumer data. Continue
Crowd DNA to Launch Effectiveness Arm - Dec 15 2009 In the UK, full service research agency Crowd DNA is gearing up to launch an effectiveness research division in January 2010. Continue
Synovate UK Names Commercial Director - Dec 15 2009 Synovate has promoted former Research International Director Neil Davy to the newly created role of Commercial Director in the UK. Continue
CDMS to Refocus on Transactional Data - Dec 14 2009 UK customer insight and database management firm CDMS is rebranding under the name of Transactis, the transactional data provider it bought just under a year ago; and restructuring as it merges with the acquired firm. Continue
Nielsen Sales Sharpen Focus on Research - Dec 11 2009 The Nielsen Company is selling eight publications including Billboard music magazine and The Hollywood Reporter, to a newly formed media investment group, e5 Global Media LLC; and is discontinuing two other titles. Continue
BskyB Exec is New AURA Chair - Dec 11 2009 Danny Russell, Marketing Strategy Director at BskyB, is the new Chair of UK research client organisation AURA. Continue
Bloomberg Buys New Energy Specialist - Dec 10 2009 Business and financial information giant Bloomberg has announced the acquisition of news, data and analysis firm New Energy Finance (NEF), whose services include custom research as well as database and subscription-based insight products. Continue
Agreement for Online Data Firms - Dec 9 2009 UK-based user interface analysis specialist Speed-Trap has announced a partnership with customer info company The Database Group. Continue
Ipsos Debuts Gaming Practice - Dec 8 2009 Ipsos has launched a specialist gaming research practice, 3D. The unit integrates new tools and various existing skills from within the group to focus on the needs of game developers, marketers and console manufacturers. Continue
Research Partnerships to Fuel Ad Group’s Growth - Dec 8 2009 European advertising firm Bark Group Inc. has announced two partnerships aimed at enhancing its ad campaigns through research and analysis: with neuromarketing research company Mindmetic and digital campaign analyst Glass box ApS. Continue
Good Morning Panellists: GMTV Upgrades Feedback Tool - Dec 7 2009 In the UK, custom panels specialist EasyInsites is to build and maintain a new research panel for breakfast television station GMTV, incorporating a dynamic web site, direct incentives and on-screen recruitment. Continue
Cint Moves Sales HQ, Promotes Thornton - Dec 4 2009 Sample marketplace firm Cint is moving its global sales headquarters to the UK, and has promoted UK MD Richard Thornton to the role of Global Sales Director. Continue
Sorrell Still Battening Down the Hatches - Dec 3 2009 WPP Chief Martin Sorrell has told a Reuters summit that with ‘vicious’ price activity in the market, he expects the group's 2010 revenues to be flat. Sorrell says new business activity in his media businesses is strong, but in MR and creative functions there is less cheer. Continue
IRI Launches Digital Media Tools - Dec 3 2009 Retail market intelligence giant IRI (Information Resources, Inc.) has enhanced its Consumer and Shopper Insights platforms with a series of new digital media solutions. Partners including [x+1] and Dynamic Logic have already announced new offers based on the technology. Continue
Gartner Buy Brings Supply Chain Expertise - Dec 2 2009 IT research giant Gartner, Inc. has agreed to acquire supply chain specialist AMR Research, Inc. for approximately $64 million in cash. Continue
Forrester Buys Strategic Oxygen - Dec 2 2009 Technology consulting group Forrester Research has announced the acquisition of the Strategic Oxygen business from Massachusetts, USA-based Monitor Group, for an undisclosed sum. Continue
Successful MBO for Future Foundation - Dec 2 2009 The management of UK-based consumer insight and strategic consulting firm The Future Foundation has completed the acquisition of the company and its subsidiaries from Experian, effective this week. Continue
Cossette Accepts Mill Road’s Increased Bid - Dec 1 2009 The Board of marcoms and ad group Cossette – which owns Nucleus and Impact Research in Canada, and Miles Calcraft Briginshaw Duffy in the UK – has accepted an increased cash offer from US private equity firm Mill Road Capital for C$8.10 per share. Continue
Harris Regains Nasdaq Compliance - Dec 1 2009 Harris Interactive has regained its compliance with the Nasdaq Stock Market listing standards, which require listed firms’ stock to be valued at a minimum of a dollar per share. Continue
Strong Year for Kadence - Dec 1 2009 B2B specialist Kadence International has reported a 20% rise in revenue for its insight division, and overall growth of 9% to $11.3m during the financial year 2008-2009. Continue
Hilton Marketer Joins BDRC - Dec 1 2009 London-based market research agency BDRC has appointed former Hilton International marketer Jude Bissert as Client Services Director of its Hotels & Hospitality team. Continue
Google Backs New Ad ROI Panel - Nov 30 2009 GfK NOP Media has rolled out a panel in the UK which combines online and offline media consumption with consumer sales data, to help advertisers and agencies measure the ROI of their media campaigns. Continue
COI Guidelines Promote Behavioural Theory - Nov 30 2009 In the UK, the Central Office of Information (COI) has introduced a five-step guidance process to ensure behavioural theory is applied to ad campaigns designed to change citizens’ behaviour. The latter include drives to give up smoking, take more exercise or reduce carbon footprint. Continue
Creston Insight Revenue Down 8% - Nov 30 2009 UK-based insight and communications group Creston has reported an 8% drop in first half revenues for its Insight division, partly attributable to the underperformance of market research agencies CML and MSTS, now merged into other companies. Continue
Maven Debuts ‘Thinking Shed’ Forum - Nov 30 2009 In the UK, Maven Research is now offering Discovery Research’s online research solution ‘The Thinking Shed’, which it says enables deeper engagement with a target audience, and extends the window of engagement further before and after qualitative / quantitative events. Continue
Snowball Acquisition Hits Tangent’s Profit - Nov 27 2009 In the UK, AIM-listed direct marketing group Tangent Communications has reported a 57% drop in underlying operating profit to £0.35m for the first half of the year, as a result of its recent acquisition of consumer insight agency Snowball. Continue
KQH Hires former Harris/TNS Researcher - Nov 27 2009 In the UK, healthcare fieldwork specialist KeyQuest Health (KQH) has appointed Leticia Del Gaudio as a Project Director. Continue
First Direct Founder Opens Consumer Insight Consultancy - Nov 26 2009 In the UK, Leeds-based marcoms firm Intermarketing Group has joined forces with First Direct co-founder Peter Simpson, to launch a new consumer insights marketing consultancy. Continue
Zen Research Launches - Nov 26 2009 Former Viewpoint Field researcher Al Anderson has opened Zen Research; a fieldwork company which works across all industry sectors and covers all major methodologies. Continue
Former Reuters CFO Joins Creston - Nov 26 2009 UK-based insight and communications group Creston has appointed former Reuters and EMAP finance chief David Grigson as Non-Executive Chairman from 1 April 2010, replacing David Marshall who is leaving his post next year. Continue
BBC Invites Bids for Web Analytics Contract - Nov 26 2009 In the UK, the BBC has issued an invitation for firms to bid for a three year contract to design a web analytics tool. The contract is worth between £4.5m and £6.9m. Continue
e-Rewards Gets Thumbs Up for Research Now Buy - Nov 25 2009 US-based e-Rewards has been given the go-ahead to acquire UK-headquartered online panel specialist Research Now by more than 90% of the latter’s shareholders. Continue
BARB Set to Launch New UK TV Panel - Nov 25 2009 BARB – which provides weekly TV audience figures in the UK – has developed a new TV audience measurement service, featuring new methodologies, improved geographical design and a new viewing panel. Continue
Newspaper Society Combines Print and Online Stats - Nov 25 2009 The Newspaper Society (NS) – which represents and promotes the interests of Britain's regional and local media – has launched what it claims to be the UK’s first integrated print and online audience currency. Continue
EYE Corp Launches Eye Tracker - Nov 24 2009 Out-of-home (OoH) media operator EYE Corp has launched an online eye tracking tool, which it says enables advertisers to compare which ad size, format and location provides maximum viewing engagement and maximum frequency to view. Continue
Cossette Reaffirms Support for Mill Road Bid - Nov 23 2009 Marcoms and ad group Cossette – which owns Nucleus and Impact Research in Canada, and Miles Calcraft Briginshaw Duffy in the UK – has reaffirmed its support for its sale to US private equity firm Mill Road Capital. Continue
ESPN Sports Poll Extended to Europe - Nov 23 2009 TV sports network ESPN and TNS have extended their ESPN Sports Poll service to measure the attitudes and behaviors of sports fans in France, Germany, Italy, Spain and the UK. Continue
New Body to Counter Offshoring Concerns - Nov 20 2009 A new non-profit organization has been set up to educate research buyers and suppliers on the practice of offshoring, and establish offshoring disclosure standards for firms that deal with clients’ customer survey or database information. Continue
IQ Considers Sale of Research Units - Nov 20 2009 AIM-quoted B2B research specialist IQ Holdings is considering selling some of its research subsidiaries in response to continuing difficult trading conditions. Continue
EMANIO Links Predictive Analytics with Business Intelligence - Nov 20 2009 Business intelligence and data integration software firm EMANIO has developed two tools to help small and medium sized companies evaluate not just what has happened in the past, but also anticipate what’s to come in the future. Continue
Conquest Tool Predicts Spread of ‘Brand Contagion’ - Nov 20 2009 UK agency Conquest has launched an ad testing tool that claims to identify those ads capable of spreading viral ‘brand contagion’. Continue
Year-to-date Revenue Drops 11.5% at Synovate - Nov 19 2009 In the UK, Aegis-owned Synovate has posted an 11.5% drop in organic revenue for the first nine months of the year, while reporting a 9% year-on-year decline for the third quarter. Continue
Customer Insight Tool Sold to Drinks Co. - Nov 19 2009 UK-based GuestTek International has sold its 360° customer insight tool GuestMetrics to the Shot Spirits Corporation in the US for $5m of the drinks company’s shares. Continue
Research and Marketing Plus CEO Leads MBO - Nov 18 2009 In the UK, Phil Evans, the CEO of Cardiff-based agency Research and Marketing Plus, has led a management buy-out (MBO) for an undisclosed amount. Continue
Cossette Receives Further Buy-Out Bid - Nov 18 2009 In Canada, marcoms and ad group Cossette has received a further offer from Cosmos Capital to buy the firm, following last week’s news that its Board had accepted an offer to be acquired by US private equity firm Mill Road for C$131.5m in cash or $7.87 a share. Continue
Nunwood to Expand in Europe, AsiaPac and US - Nov 18 2009 UK-headquartered global insight consultancy Nunwood has announced plans to open four new offices early next year, starting with New Zealand and Australia and following up with launches in both The Netherlands and California later in the first quarter of 2010. Continue
Cancer Research Insight Chief Opens Agency - Nov 18 2009 Bryan Miller, Former Head of Strategy and Consumer Insight at Cancer Research UK, has set up his own consultancy called Strategy Refresh. Continue
Gartner Veteran to Head GMC Analytics - Nov 17 2009 Communications software firm GMC Software Technology has promoted Peter Müller to the position of President of its new subsidiary GMC Analytics. Continue
Firm Launches with Suite of Web Behavioural Tools - Nov 17 2009 In the UK, digital marketing agency Magiq has launched with the introduction of a suite of online products, designed to enable marketers to personalize web site content based on real-time behavioural and activity data as well as visitors’ historic profiles. Continue
Empathica Offers Instant Feedback for Retailers - Nov 13 2009 In Canada, Customer Experience Management (CEM) solutions firm Empathica has launched a product that allows customers to provide instant feedback to retailers via text messaging. Continue
Nielsen Reports 1% Drop in Revenue during ‘Steady’ Quarter - Nov 12 2009 Nielsen’s group revenues for the three months ended September 30, 2009 were down 1% to $1.25bn from the same period last year. CFO Brian West described the quarter as having been ‘steady’. Continue
Iconoculture Readies for European Expansion with New Hires - Nov 12 2009 Consumer research firm Iconoculture has appointed former GfK Roper Consulting executives Nick Chiarelli in London and Anders Brogren in Sweden, to lead its expansion into Western Europe. Continue
IMS Health to Launch Oncology Quantifier - Nov 12 2009 Healthcare intelligence provider IMS Health is planning to launch an analytical tool that enables firms to assess treatment opportunities and guide commercial decisions in the $48bn global oncology market. Continue
iQ Content Opens Usability Studio in Dublin - Nov 11 2009 In Ireland, web consultancy iQ Content has opened a purpose built usability studio where web, Internet and advertising firms will be able to conduct market research. Continue
Ipsos Third Quarter Revenues Fall 3.9% - Nov 10 2009 Ipsos has reported a 3.9% drop in revenues to €669.6m for the first three quarters of the year, and a 5.3% decrease in third quarter revenue to €221.8m. Continue
Cossette Accepts $131.5m Take-Over Bid - Nov 10 2009 In Canada, the Board of marcoms and ad group Cossette has accepted an offer to be acquired by US private equity firm Mill Road for $131.5m in cash. Continue
IMS Acquires Young Market Research - Nov 10 2009 US electronics market research specialist IMS Research has acquired recently founded Young Market Research (YMR), which provides marketing intelligence and consulting in the solar, solid-state lighting and display industries. Terms were undisclosed. Continue
Speed-Trap Names New MD - Nov 10 2009 In the UK, Speed-Trap – which monitors and evaluates web site usage – has promoted Simon Burton to the post of Managing Director, responsible for overseeing all aspects of sales and business development globally. Continue
Research Club to Host First UAE Event in Dubai - Nov 9 2009 Market research social networking group The Research Club, is planning its inaugural event in the Middle East on Thursday 10 December at the Radisson Blu Hotel in Dubai. Continue
CSA Recruitment Launches Employer Branding Arm - Nov 9 2009 In the UK, market research recruitment consultancy CSA Recruitment has launched an Employer Branding division, to help clients learn how to become employers of choice, while engaging and retaining their existing staff. Continue
Former Accenture President Joins Nunwood - Nov 6 2009 UK-based global insight consultancy Nunwood has appointed James Walker, former global President of Accenture Marketing Sciences as Chief Strategy and Development Officer. Continue
IMS Health to be Sold for $5.2bn - Nov 5 2009 Pharmaceutical research giant IMS Health has agreed to be sold to private equity firm TPG Capital and the Canada Pension Plan Investment Board (CPPIB) for $5.2bn. Continue
YouGov Launches 24 hour Omnibus - Nov 5 2009 In the UK, online research agency YouGov has launched a 24-hour omnibus service to enable clients to obtain instant reaction on breaking news stories or key issues. Continue
Reid to Become Group CEO at Media Square - Nov 5 2009 In the UK, marcoms group Media Square (MSQ) is to appoint Iluminas Chairman Peter Reid as Group Chief Executive from 1 January 2010. He joins the Board of MSQ with immediate effect. Continue
T3i Hires Telecoms Veteran as New CEO - Nov 5 2009 T3i Group, which provides market research, data, analysis, consulting and advisory services to the telecoms industry, has appointed Jim Flinton as its new Chief Executive Officer. Continue
TGI Network Boosted by TNS Studies - Nov 4 2009 Kantar Media has expanded its Global Target Group Index (TGI) Network of syndicated single-source marketing and media studies, following parent WPP’s acquisition of TNS. Continue
Partners Study Impact of Free Web Knowledge - Nov 4 2009 comScore has partnered with non-profit organization the Wikimedia Foundation to improve understanding of the reach and impact of free knowledge on the web. Continue
Market Research Revenue Down 16% at infoGroup - Nov 3 2009 Data giant infoGroup has reported revenue for its MR firms down 16% to $24m in quarter three, with an operating loss of $700k compared with operating income of $1.4m for the prior year period. Continue
Synovate Names New Censydiam CEO - Nov 2 2009 In the UK, Synovate’s consumer psychology research specialist Synovate Censydiam has promoted Sue Phillips to the role of Chief Executive Officer. Continue
Kadence MD Elected MRS Singapore President - Nov 2 2009 Piers Lee, Managing Director of Kadence International in Singapore, has been elected as the new President of the Market Research Society of Singapore (MRSS). Continue
‘LUV’ in the Air for ‘Less Worse’ WPP - Oct 30 2009 WPP has reported a like-for-like revenue decline of 8.7% for the third quarter – a smaller drop than was seen in the second quarter. Consumer insight revenues stayed depressed although margin was better. The firm also pointed to strong regional differences and predicted a ‘LUV’ shaped recession. Continue
Harris Cuts Losses Despite Revenue Dip - Oct 30 2009 Harris Interactive has announced its financial results for the first quarter of fiscal 2010, with revenue of $38.9m, down $11.3m or 23% on the previous period, but operating loss almost eliminated due to cost-cutting measures. Continue
Havas Issue Revives Merger Speculation - Oct 30 2009 French-owned media group Havas has issued a $519m bond offer, giving rise to renewed rumours that it may bid for UK-based rival and Synovate parent Aegis. Continue
Ciao Surveys MD Departs - Oct 30 2009 In Germany, Ciao Surveys Managing Director Alberto Abisso is leaving after five years, following Toluna’s acquisition of Ciao’s parent company Greenfield Online. Continue
UK Internet Users Unaware of Behavioural Targeting - Oct 28 2009 In the UK, almost three quarters (72%) of Internet users are unaware of the online advertising industry’s use of behavioural targeting, a new survey suggests. Continue
Riddell Leaves KantarHealth, Cooke Becomes Global CEO - Oct 26 2009 In the US, KantarHealth Joint CEO Elaine Riddell has decided to leave the company to ‘pursue other opportunities’: Joint CEO Lynnette Cooke assumes sole global CEO responsibilities with immediate effect. Continue
Research Now Opens Office in Madrid - Oct 26 2009 Online panel specialist Research Now has opened its seventh European office in Madrid, to provide a local service for Spanish clients. Continue
Product Review Site to Build Panel - Oct 26 2009 In the UK, Review Centre, which provides independent product and service reviews, is to create a consumer research panel which will provide marketers and researchers with access to the opinions of its four million monthly users. Continue
Opinium Research Rolls Out UK Political Poll - Oct 26 2009 Full service agency Opinium Research has launched a UK political poll which will track voter intention on a weekly basis ahead of the 2010 general election. Continue
Brierley to Continue as e-Rewards Chairman - Oct 26 2009 Online panel firm e-Rewards has confirmed that its founder and current Chairman and CEO Hal Brierley will continue to serve as Chairman of the Board, after the firm has completed its acquisition of panel provider Research Now. Continue
e-Rewards and Research Now Agree Terms - Oct 23 2009 Less than two days after it was announced that e-Rewards was considering buying online panel specialist Research Now, the firms have agreed on the terms of a cash acquisition, which values Research Now at around £85.1m. Continue
Cognicient and 2x4 Partner for Europe, US Roll-Out - Oct 23 2009 UK-based data integration agency Cognicient has partnered with German research software firm 2x4 to roll out their respective product lines in Germany and the US. Continue
Harris Interactive Asia President to Depart - Oct 23 2009 Harris Interactive’s Asia President Anthony Venus has decided to leave the firm in mid-November. He will re-locate from Hong Kong to Sydney, where he plans to pursue a career in private equity. Continue
Insight Platform Aims to Aid Product Innovation - Oct 23 2009 In the UK, co-creation consultancy Sense Worldwide and innovation body NESTA have teamed up to launch a platform through which third-party brands can come together to create new products and joint ventures. Continue
IMS Health Revenue Drops 6% in Q3 - Oct 22 2009 Pharma market research giant IMS Health has reported a 6% drop in third-quarter revenue to $540.8m, compared with $573.7m a year earlier. The news follows reports earlier in the week that the Board of Directors is considering selling the company. Continue
GfK to Give Global Data for Consumer Electronics - Oct 22 2009 GfK has created a global database of point-of-sale data for electronic consumer goods. The ‘Digital World’ service has been designed by GfK Retail and Technology in conjunction with the US Consumer Electronics Association (CEA). Continue
Health and Wellness Survey Expands into China - Oct 22 2009 Consumer Health Sciences (CHS) has added more than 13,300 Chinese consumers to the database for its ‘National Health and Wellness Survey’ (NHWS). Plans are also in place to roll out the service further across Asia, Eastern Europe and Latin America. Continue
FreshMinds Tools to Measure Consumer Chat - Oct 22 2009 In the UK, FreshMinds Research has launched a suite of social media monitoring services, to enable clients to gain insight into how and why online consumer conversations are shaping their brand, both on and offline. Continue
e-Rewards Looks at Research Now Buy - Oct 21 2009 US-based e-Rewards has made an indicative approach to online panel specialist Research Now, which may lead to an offer for the latter’s entire share capital. The price would be not less than £4.30 in cash per share. Continue
Angus Reid to Run UK Political Polls - Oct 21 2009 Canada-based public opinion firm Angus Reid Strategies has hooked up with UK political blog PoliticalBetting.com to run online polls on the site, which will track voter intentions leading up to Britain’s next general election. Continue
Globalpark Hires Former Toluna MD - Oct 21 2009 Online panel management supplier Globalpark has appointed Toluna’s former MD for Germany, Boris von Heeson as Managing Director for Enterprise Feedback Solutions. Continue
IMS Health ‘Considering Sale’ - Oct 20 2009 According to reports, pharma market research giant IMS Health is in talks with several private equity firms regarding selling the company. Continue
GfK NOP Debuts Youth Panel - Oct 19 2009 In the UK, GfK NOP Media is launching a new panel of eight-to-fifteen-year-olds, ‘rate it!’, to offer better understanding of ‘the next generation of media consumers’. Continue
Funds for Live Feedback Firm - Oct 19 2009 London-based customer engagement specialist Fizzback has secured £1.6m in capital, earmarked for expansion into the US and continental Europe. Continue
Partners Dig Deeper into Celebrity Endorsement - Oct 19 2009 Social media analytics firm Attentio and celebrity web site TheNod.com have released the first results from a collaboration to track and analyse celebrity brand associations. Continue
Online Research Pair Scoop Top AIM Awards - Oct 16 2009 Online data collection featured heavily in this year’s London Stock Exchange AIM Awards, with Toluna and Research Now both taking major trophies at last night’s award ceremony. Continue
Nielsen Hires for New Ad Solutions Unit - Oct 15 2009 In New York, Nielsen has hired Steve Hasker to fill the newly created position of President, Media Product Leadership and Advertiser Solutions – a new business unit set up to help advertisers ‘deliver the right messages to the right consumers’. Continue
EasyInsites and Bounty Build Young Family Panel - Oct 15 2009 In the UK, research agency EasyInsites is to partner with online parenting club Bounty to build a young family panel with which to conduct bi-monthly research. Continue
Partners Make Open-Ended Commitment - Oct 15 2009 Research software provider Confirmit and text analytics specialist Clarabridge have formed a partnership aimed at refining the value of open-ended customer responses. Continue
UKOM Gives More Detail on Currency - Oct 15 2009 At a launch event held yesterday, UKOM – the UK online measurement body – unveiled further details about the online audience planning system it is developing in partnership with Nielsen. Continue
There’s An App For... Social Media Monitoring - Oct 14 2009 Digital marketing agency iCrossing has released a social media monitoring application for the iPhone, that enables users to search Twitter, Digg and thousands of forums and blogs. Continue
Research Now Names New AsiaPac MD - Oct 14 2009 In Sydney, Australia, online fieldwork and panel specialist Research Now has announced the appointment of Martin Filz as Managing Director, Asia Pacific from 1 November, replacing Jason Buchanan who is leaving to ‘explore a new business venture’. Continue
Finn Raben is New ESOMAR Director General - Oct 13 2009 In Amsterdam, global MR organisation ESOMAR has appointed market research veteran Finn Raben as its new Director General. Continue
UKOM Appoints RAB Founder as Chairman - Oct 13 2009 UKOM – the UK online measurement body – has appointed Douglas McArthur, founder and former CEO of the Radio Advertising Bureau (RAB), as its new Chairman, as it prepares for the January 2010 launch of the country’s first web measurement currency. Continue
UK Merger Today for TNS and RI - Oct 12 2009 Today sees the official merger of TNS’ UK Custom Division and Research International UK to become TNS Research International UK; and the merger of TNS Custom’s UK Social sector with BMRB’s social research team to become TNS-BMRB. Continue
UK Marketing Spend Down Again, but Prospects Better - Oct 12 2009 UK marketing spend fell for the eighth quarter running in Q3, but the fall is still slowing and marketers are more optimistic, according to the latest quarterly IPA/BDO Bellwether survey, which is published today. Continue
YouGov Weathers Difficult Year - Oct 12 2009 YouGov has reported results for the year ended 31st July, with turnover up 10% to £44.3m, but down after allowing for currency effects. Normalised operating profit fell from £8.7m to £3.1m but markets reacted favourably to the figures. Continue
Booth Joins B2B Specialist Circle - Oct 12 2009 Growing UK B2B firm Circle Research has appointed former MDL Director and Partner Andy Booth as Client Director. Continue
Nielsen Justifies Panel-Based Approach for UKOM - Oct 9 2009 Nielsen Online has underlined its commitment to the panel-based methodology it will use for the UK’s first web measurement currency, following competitor comScore’s proposal of a ‘person-centric’ approach using a hybrid technique employing cookie deletion. Continue
TNS Launches ‘Early Warning’ Ad Measure - Oct 9 2009 In the UK, TNS has launched a tool that claims to provide clients with an ‘early warning’ of rival ad campaigns, and which it says ‘bridges the gap’ between ad pre-testing and tracking. Continue
New IAB Site Explains Behavioural Ad Options - Oct 9 2009 In the UK, the Internet Advertising Bureau (IAB) has launched a web site to provide consumers with information about online behavioural advertising, including details of how to opt out. Continue
Linkdex Secures $1m Funding for Search Linking - Oct 9 2009 A new search intelligence firm has been launched with $1m in Series A funding provided by investor Amadeus and Angels Seed Fund (AASF). London and San Francisco-based Linkdex aims to provide a view of how web sites connect with each other. Continue
MetrixLab Hires Leader for Innovation Unit - Oct 8 2009 In The Netherlands, online market research agency MetrixLab has appointed former Research International VP Alexander Kleijngeld to spearhead the international expansion of its NPD & Innovation unit. Continue
comScore Tables Person-Centric Web Site Measure - Oct 7 2009 In the UK, online measurement firm comScore has submitted a proposal to the electronic arm of the Audit Bureau of Circulation (ABCe), to develop a new ‘person-centric’ gauge for web site traffic measurement. Continue
Launched Today: MR Trends, Technologies and Techniques - Oct 6 2009 The biggest new MrWeb section in nine years opens today with launch articles from five research luminaries. ‘MRT’ is an online home for custom panel builders, mobile researchers, data miners, neuromarketers and many others at the leading edge of what we broadly define as ‘MR’. Continue
Adobe Gets Green Light to Buy Omniture - Oct 6 2009 In the US, regulators have given graphic design software giant Adobe the go ahead to proceed with its acquisition of web analytics firm Omniture for around $1.8 billion, or $21.50 per share. The offer deadline for shareholders is October 22. Continue
Lightspeed Names Panel Expert as New COO - Oct 6 2009 Former Ipsos operations head Efrain Ribeiro has joined online panel specialist Lightspeed Research as Chief Operating Officer, based in the US and responsible for global online operations. Continue
Norman to Lead Optimisa MR Firms - Oct 5 2009 Marketing services group Optimisa has appointed former Synovate UK boss Michelle Norman as CEO of its market research businesses, which include Quaestor, Andrew Irving Associates and Buckingham Research. Continue
...as Wiseman Joins Verve - Oct 5 2009 Andrew Wiseman is leaving UK-based group Optimisa Research to join customer panel specialist Verve, and will establish a Leeds office for the company. Continue
IBM Completes SPSS Buy - Oct 5 2009 IBM has completed its $1.2bn acquisition of MR software and predictive analytics giant SPSS. The completion was announced on Friday after SPSS shareholders gave their approval. Continue
Global MR Operations Business Formed - Oct 5 2009 Three agencies, Acrobat Research, Cimigo and EuroInterview are combining to create a new global operations business called Cido Research. Continue
Asda Panellists to Help Define Product Strategy - Oct 1 2009 UK retail giant Asda plans to ‘empower’ consumers by enabling them to get involved in every aspect of the business - from product development to the look and feel of packaging. Continue
Research Now Adds Mosaic Option - Oct 1 2009 Online specialist Research Now is to offer Experian’s consumer segmentation tool Mosaic, across its panels globally. Continue
Leapfrog Restructures for Growth - Oct 1 2009 UK agency Leapfrog Research & Planning has restructured to create three distinct business areas and reorganised its senior management team to oversee the changes, which are designed to optimize growth and client service. Continue
Survey Fraud Solution May Breach Privacy Law - Sep 29 2009 The practice of ‘digital fingerprinting’ may breach Canadian privacy laws – and by extension those of many European and Asian countries - according to a statement today by Canada’s Marketing Research and Intelligence Association. Continue
Nielsen Confirmed for UK’s Online Currency - Sep 29 2009 UKOM, the UK online measurement body, has appointed Nielsen as its official partner to create the country’s first currency for planning advertising campaigns on the Internet. Continue
Change at the Top for dunnhumbyUSA - Sep 29 2009 Retail research and brand specialist dunnhumbyUSA has announced senior changes as it continues its rapid growth. Stuart Aitken joins as COO and will assume management of dunnhumbyUSA from CEO Simon Hay; and Gary Cofer has joined as Global EVP / Manufacturer Practice Leader. Continue
Added Value Debuts Tools for Actionable Research - Sep 29 2009 WPP agency Added Value is launching three new initiatives to help clients address strategic marketing questions facing their business and brands. The first, AV-id™, uses the principles of social networking to help clients develop and refine conceptual marketing ideas in real time. Continue
SPSS Settles Trademark Case - Sep 28 2009 MR software giant SPSS has announced that it has settled its trademark case with company founder Norman Nie over use of its name. The company is due to put its $1.2 billion acquisition by IBM to shareholders’ vote this Friday, while the litigation was due to come to trial the following Monday. Continue
Strong Growth for IFF Research - Sep 28 2009 London-based b2b agency IFF Research has announced sales of just over £8.7m for the financial year to 31st March 2009, an increase of 40% year on year. Continue
TNS Magasin Studies Non-Purchase Decisions - Sep 28 2009 TNS Magasin has launched a service focusing on understanding shoppers who don’t buy the products in front of them, identifying and analysing attrition amongst shoppers at every stage of the process. Continue
Mobile Survey Product Launched - Sep 28 2009 UK-based custom panels firm EasyInsites has formally launched its EasyMobile product, allowing it to conduct rapid polling via mobile phones. The new system uses the OnePoint survey platform. Continue
Synovate Hires to Extend Retail Service - Sep 28 2009 Synovate has expanded its Retail Performance shopper counting and analytics business across Europe, the Americas and Asia; and appointed a 'Business Development champion' for each of these three regions. Continue
Youth Agency Expands into Europe - Sep 24 2009 Vancouver and New York-based youth research specialist The Sound has moved into the European market with the opening of an office in London. Continue
B2B Specialists Beaton and Taylor Merge - Sep 24 2009 In Australia, B2B research firms Beaton Research & Consulting and Taylor Management Consulting have merged. Continue
Shoppercentric Hires Ipsos Shopper Research Specialist - Sep 24 2009 In the UK, Shoppercentric has appointed former Ipsos MD of Retail and Shopper Research Sharon Hodgson as a Director. Continue
Maven Launches Professional Services Relationship Tool - Sep 24 2009 In the UK, Maven Research has developed a customer satisfaction measurement tool, to provide a process to enable baseline scoring, benchmarking and thought tracking of companies in the professional services sector. Continue
BrainJuicer Reports 22% Revenue Growth - Sep 23 2009 UK-based online research specialist BrainJuicer has confirmed 22% revenue growth to £4.85m (H1 2008: £3.97m) for the six months ended 30 June 2009. Continue
Healthcare Firm Debuts Blogs for Patients and Carers - Sep 23 2009 In the UK, healthcare and medical market fieldwork agency Healthcare Landscape has launched a series of research blogs where patients and carers can discuss a variety of medical issues on an anonymous basis. Continue
Synovate Hires UK Community Panels Head - Sep 22 2009 In London, Synovate has hired Marc Chester for the newly created role of Community Panels Director. Continue
MESH Unveils ‘Brand Connection’ Database - Sep 22 2009 London-based communications research agency MESH Planning has launched an ‘experience database’, aiming to enable marketers to measure every single consumer interaction with their brands in real-time. Continue
Sundquist Leaves The Leading Edge - Sep 22 2009 In Australia, Mark Sundquist is standing down from his post as Chief Executive Officer of consumer insight consultancy The Leading Edge (TLE), after 14 years with the company. Continue
Lightspeed Names New EMEA CEO - Sep 22 2009 Online panel specialist Lightspeed Research has promoted Andrew Cayton to the post of Chief Executive Officer of its Europe, Middle East and Africa (EMEA) business. Continue
Omniture and comScore to Offer Unified Measurement - Sep 21 2009 US web analytics firm Omniture and online measurement specialist comScore have partnered to deliver what they describe as a ‘unified digital audience measurement system’. Continue
Phorm Slashes First Half Loss - Sep 21 2009 Behavioural ad targeting company Phorm has reported a $15m pre-tax loss for the first half of the year; down from $25.6m in the same period last year. Separately, Chief Technology Officer Stratis Scleparis has announced he is leaving the firm. Continue
Harris Knuckles Rapped Over Share Price - Sep 21 2009 In the US, the Nasdaq Stock Market has given Harris Interactive 180 days to increase its share price, as this has now fallen below the $1 per share requirement for the previous 30 consecutive business days. Continue
Katugas Launches TweetQuant Service - Sep 21 2009 In the UK, Katugas Research Services has launched a system which categorises posts on Twitter according to their content. Continue
Change at the Top for RS Consulting - Sep 18 2009 MR and consulting group Cello has appointed a new senior management team to lead its subsidiary RS Consulting. Jane Shirley adds the role of Chairwoman of RS to her existing responsibilities as CEO of Cello Research and joint MD of Insight, while RS’s Group MD Neil Swann is leaving. Continue
Strong Half Year for Toluna - Sep 17 2009 Panel and online research software provider Toluna has reported strong revenue and profit growth and increased market share in all European territories in the first half of 2009. Revenue grew 67% to £13.7m and first-half operating profits were up 21% to £1.6m. Continue
Tangent Buys Insight Agency Snowball - Sep 17 2009 UK digital marketing firm Tangent has acquired customer insight agency Snowball for a maximum consideration of £3.25m in cash and shares. Continue
Adobe Snaps Up Omniture - Sep 16 2009 Graphic design and display software giant Adobe Systems Incorporated is to acquire web analytics and online business optimization firm Omniture, Inc. for around $1.8 billion. Continue
Worcester Weighs In Against Next-Day Counts - Sep 16 2009 MORI founder Sir Robert Worcester has spoken out against moves to change the timing of local election counts. Councils in his home county of Kent have suggested an end to overnight tallying of votes, a change Sir Robert warns would be ‘anti-democratic’ and deepen voter apathy. Continue
Cello Results ‘Better Than Expected’ - Sep 15 2009 UK-based marketing services group Cello has announced half-yearly results. Overall group revenues were down 12%, a post-tax loss of £4.2m reflecting the write-down of recent acquisitions, but the Research and Consulting division performed respectably with operating income of £18.2m on turnover of £30m. Continue
FreshMinds Forms Communities Division - Sep 15 2009 FreshMinds Research has announced the formation of a distinct Research Communities and Panels division, and the arrival of James Turner, formerly Head of Research at BT, to lead it. Continue
New Acxiom CEO Stresses Insight - | | |
