UK-based agency Virtual Surveys has re-branded under the name 'Join the Dots', which it says reflects its growth and development, as well as its evolving business focus. More

UK-based Virtual Surveys has appointed former eBay user experience specialist James Lang as Web Research Director. More

UK agency Virtual Surveys has hired former Harris researcher Andy Buckley to head up its rapidly expanding work in the online communities area. He leads a specialist team formed only in the summer and already boasting nine people. More

UK-based Virtual Surveys has appointed former WaveMetrix Research Director Jon Beaumont to identify and solve current and potential clients’ research needs. More

As part of its Environmental and CSR policies, Virtual Surveys in the UK has today launched a 25 point action plan to reduce the impact its business has on the environment. More

UK online research specialist Virtual Surveys has introduced VirtualTURF, a new product designed to help clients maximise the potential of their product range. It uses the power of the Internet to enhance the classic Total Unduplicated Reach and Frequency (TURF) technique. More

UK web site specialist Virtual Surveys has relaunched its brand. The launch includes a new look and feel for the company’s own web site, along with plans to expand its offices, and a renewed commitment to being ‘the UK’s leading experts in web site research’. More

UK-based online research agency Virtual Surveys has launched a new Marketing Sciences division to provide advanced analytics together with web-based research. The division will be led by Ray Poynter, one of Virtual Surveys’ Directors and leader of the Future Place research consultancy. More

UK Internet pioneer Virtual Surveys has promoted Quentin Ashby to the role of Managing Director, with founder Pete Comley moving to the more strategic role of Chairman. More

UK customers have higher opinions of their online banks than a year ago, according to Quarter 4 ‘03 results from Web specialists Virtual Surveys. 70% of online bank customers now rate the service as excellent or very good. More

Online banking customers in the UK are increasingly pleased with the service they receive, according to the latest results from the Virtual Surveys’ Online Banking Survey (V-OBS). 65% of all customers rated their online bank as excellent or very good in the second quarter of 2003, compared with 58% a year before and 49% two years ago. More

Europinion (part of the Virtual Surveys group) is running a free seminar on the subject of online research on 17th June in central London. The seminar will aim to provide a thorough understanding of the issues and best approaches for conducting conventional research online. It will also provide an update on the latest trends in the area of website research. More

Latest results from the Virtual Surveys’ Online Banking Survey (V-OBS) reveal stark differences in levels of customer satisfaction with the UK’s leading online banks. More

Following a survey of over 8,700 UK Internet banking customers, Virtual Surveys in the UK has published its latest online banking awards. More

The latest Virtual Online Banking Survey (V-OBS) released this week shows big differences in customer satisfaction between the main UK players. Smile (the online arm of the Co-operative Bank) has emerged top of the league table at present. NatWest and the Alliance & Leicester have been revealed as in joint last position. More

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