MrWeb Agencies Directory


Get in touch with us...

Who to contact?
Emily Kettle
Facts Centre
3 Henwood, Ashford, Kent, TN24 8FL
01233 637000
01233 626950

Facts International

Recent News: DRNO (Daily Research News Online)

ISO 9001/9002, IIP, IQCS, ISO20252:2006

Association Memberships

Client Testimonials

'The interviewers were probably among the best I've ever listened to, and I genuinely mean that - respondents were very happy to co-operate, the interviews were conducted in an extremely professional, but friendly manner, and I felt completely confident of them representing our brand. You really felt that the interviewers were interested in what the respondents had to say, and established an excellent rapport.'
Royal Mail

'Facts International run our business, consumer and employee satisfaction surveys for the branch network and the delivery network as well as conducting all our ad-hoc research and insight projects. They consistently deliver high quality, insightful, actionable business intelligence - on time, on budget and in an engaging manner.'
Guernsey Post

'We have worked closely with Facts now for 18 months on a number of projects, and in particular on a continuous CATI customer satisfaction project. The high quality of their interviewing and proactive approach to project management has helped cement a growing relationship between our two companies.'
Lorien Connect

'Facts provide us with the ideal seamless one-stop shop service from fieldwork through to delivery of data tables that allows us to focus upon consultancy. Their team is friendly and committed to providing high quality of service.'

'We were surprised and excited by the results and it made the whole board heave a sigh of relief. Anna and Trish gave a great presentation which was very detailed and insightful and fully supported the internal metrics that we had been following through the trial.'
Pizza Hut

'We approached Facts at the 11th hour about a relatively small scale, but high priority project for the business and we were very impressed by the team on a number of levels. Firstly, every individual's can-do attitude made everything very simple at our end, but we were most impressed by the speed at which the field work was completed and the results delivered. The insights that were drawn from the data have been instrumental in our decision-making going forward, so thanks to all at Facts for exceeding our expectations.'
Thomas Cook