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Online panel and survey technology firm Toluna has rolled out its UPS (Unified Panelist System) globally. Separately, in the US, the firm has hired Jeff Scott as President and promoted Ron Franscella to the post of Chief Revenue Officer. More
In Germany, Ciao Surveys Managing Director Alberto Abisso is leaving after five years, following Toluna's acquisition of Ciao's parent company Greenfield Online. More
Online data collection featured heavily in this year's London Stock Exchange AIM Awards, with Toluna and Research Now both taking major trophies at last night's award ceremony. More
Panel and online research software provider Toluna has reported strong revenue and profit growth and increased market share in all European territories in the first half of 2009. Revenue grew 67% to £13.7m and first-half operating profits were up 21% to £1.6m. More
ToLuna CEO Frederic-Charles Petit has welcomed the staff of the Internet Survey Solutions (ISS) division of Greenfield Online to his firm, following the completion of its acquisition from Microsoft. More
Directors at panels specialist ToLuna have given the thumbs up for the purchase of the Internet Survey Solutions (ISS) division of Greenfield Online from Microsoft. More
Microsoft has sold the survey division of Greenfield Online to panels specialist ToLuna for a cash consideration of $40m (just over £24m). The french-based company will use a placing and subscription to raise c.£26m net for the acquisition and other investment. More
Microsoft will for the time being remain the owner of Greenfield Online's Internet Survey Solutions (ISS) business, after potential buyer ZM Capital failed to meet financing conditions. President and CEO Al Angrisani will stay on in an advisory capacity while a new home is sought. More
In the US, a Greenfield Online stockholder has filed a class action lawsuit, alleging that the firm's acquisition by Microsoft for $486m undervalues the company. More
Microsoft has set a deadline for the expiry of its share offer for Greenfield Online of midnight (NYC time) at the end of Wednesday, October 8 – an extension is allowed, if required. Elsewhere, the software giant reveals that it was first approached by ZM Capital with a view to buying and splitting the group, more than ten months ago. More
Microsoft has revealed that it is selling the Greenfield Online Internet Survey Solutions (ISS) business to ZM Surveys, a 'shell' organization affiliated with media-focused private equity firm ZM Capital. Terms were not disclosed. More
Greenfield Online has revealed the identity of its new potential buyer - Microsoft. Having offered $486m to clinch the deal, the software giant intends to sell Greenfield's online survey arm and just keep the Ciao comparison shopping web sites. More
In the US, Greenfield Online has confirmed that it has received a 'superior proposal' of $17.50 in cash per share from an undisclosed potential buyer, and that consequently it intends to terminate the existing $15.50 per share merger agreement with investment firm Quadrangle. More
In the US, Greenfield Online, which has recently received two takeover offers, has seen a decline in net income to $2.1m, compared with $3.1m a year earlier. More
In the US, Greenfield Online has announced that in addition to the offer made by investment firm the Quadrangle Group to buy the company, a second offer has been submitted by an unnamed party to acquire its stock for $17.50 per share. More
Greenfield Online has completed a project to combine its Internet survey solutions business into one global survey platform for managing its panels and processing its clients' survey projects in North America, Europe and Asia. More
The proposed $426m sale of Greenfield Online to media and communications investment firm the Quadrangle Group is being hampered by complaints from investors Springhouse Capital and Pennant Capital that the agreed sum undervalues the company. More
In the US, the founders of survey sample firm goZing have launched a new company to offer online survey solutions to the global marketing research industry. The pair have also hired four industry veterans to help them kick-start the business. More
In the US, Greenfield Online has partnered with market research technology firm RelevantView to incorporate the latter's RelevantID digital fingerprinting system into its patent pending Duplicate Response Detection (DRD) tool. More
Greenfield Online is to be sold to private media and communications investment firm the Quadrangle Group for approximately $426m (£217m). More
Greenfield Online, Inc. has reported first quarter results, with rapid revenue growth for its Comparison Shopping business (up 60.3% year-on-year to $10.8m) masking a 3% decline for its Internet survey solutions segment. Greenfield has also agreed in principle to settle a pending class action lawsuit regarding 'false and misleading' projections. More
Greenfield Online is bracing itself for costs of up to $3.5m in the first quarter for legal and other fees relating to a pending lawsuit against it, as well as stemming from an investigation into its internal practices. The firm also says its own investigation has found some evidence of accounting errors. More
Greenfield Online has reported a net revenue increase of 30.2% to $38.4m for the fourth quarter of 2007 compared with $29.5m in the same period last year. Although the comparison shopping business grew faster, the firm's Internet Survey solutions segment recorded an impressive 19.2% rise to $26.7m. More
In the US, Greenfield Online and database company and ORC owner infoUSA have partnered to develop a panel of small business decision makers, powered by infoUSA data. More
Internet data collection and comparison shopping firm Greenfield Online has launched a suite of Asia-Pacific online omnibus products for the Japanese, Chinese, Indian and Australian markets. More
Greenfield Online-owned Ciao Surveys has hired Chris Watson as Senior Director, Client Development for the UK, Ireland and the Netherlands; and promoted Leslie Abell, Christophe Deguignet and Cedric Maury. More
Greenfield Online will be launching its Real-Time Sampling(TM) virtual panels in the UK and Canada later this month, and plans to launch in Germany and France in the first quarter. More
Greenfield Online has appointed Mark Shepherd as Director of Internet Survey Solutions, to establish the new Greenfield-Ciao office in Tokyo while helping expand the firm's Asia-Pacific operations. More
Greenfield Online has announced the reorganisation of its worldwide survey business, in a move which the firm says will enable it to operate its European, North American and Asian Internet businesses as one global entity, while increasing operational efficiency. More
Greenfield Online has reported a 29.9% Q3 net revenue hike to $32.3m, and a 25.4% climb in profits. The firm's Chairman Peter Sobiloff will step down at the end of the year to be replaced by Joel Mesznik, who has served as a Board member since 1999. More
Researchers worldwide expect another year of increased use of online data providers and access panels, according to the Online Research Barometer conducted by Greenfield Online and Ciao Surveys. The firms also highlight the healthy state of the b2b research market. More
Greenfield Online has launched two new concept testing products called Visual Concept Evaluator and Visual Copy Evaluator, aimed at delivering more enjoyable survey experiences for its respondents and improved data quality for its clients. More
Greenfield Online has announced good second quarter results for its survey solutions and comparison shopping businesses, with the latter particularly strong. Both divisions saw double-digit growth in revenue, as did overall operating income and adjusted EBITDA. More
Ciao Surveys has promoted Richard Thornton, currently VP Client Development Europe, to manage the whole of its European sales operation as Head of Client Development. More
Greenfield Online, through its subsidiary Ciao, has expanded its presence in the Asia Pacific region by adding Greenfield-Ciao in Shanghai to existing offices in Sydney, Australia and Gurgaon, India. More
Internet survey firm Greenfield Online says it will vigorously defend itself against accusations made this week by a shareholder. The charge says the agency made 'false and misleading statements' about its business, operations and future prospects, leading to artificially inflated share prices in 2005. More
Ciao Surveys has announced the launch of two rapid response products within its Express-It! Suite – the Express Incidence Checker and the Express Poll. More
Greenfield Online has formally split its European subsidiary Ciao into two separate entities: the booming comparison shopping business will retain the short name Ciao, while the Internet survey solution wing, also growing fast, will be known as Ciao Surveys. More
Internet specialist Greenfield Online has posted strong revenue growth to $27.5m for Q1 2007, up from $21.5m in same period last year. The group's comparison shopping business led the charge, but online survey revenue grew an impressive 14.3%. More
Panel company Greenfield Online has reported quarterly and annual financial results, showing a profit of c.$8.5m in 2006. President and CEO Albert Angrisani says the firm has re-established growth for its Internet survey solutions business and is in 'the last stages of solidifying its overall turnaround.' More
Greenfield Online has launched the first of a series of specialist online communities, taking advantage of its recently announced next generation panel management system. Curizon(TM) provides a custom portal page and other features for the firm's panel of physicians and other healthcare professionals. More
US-based provider Greenfield Online has followed up recent announcements of 'Real-Time Sampling' and panel management technologies with the launch of a mobile survey respondent panel, Text2Express(TM). More
Online survey firm Ciao has launched a 'Career Profile' option. The new data allows clients to use job categories to select samples from its panelists in 23 countries across Europe, Asia, Latin America and Australia. More
Greenfield Online will announce a new Real-Time Sampling(TM) capability at two major US conferences this week. The firm says the new technology will widen the industry's 'pool' of respondents and create 'Virtual Panels(TM)' of respondents from its own Global Survey Network of affiliated web sites. More
Digital media and panels firm Ciao has appointed ex-TNS Director, Ross Broadbent, as New Product Development and Product Management Director. More
Greenfield Online has reported results for the third quarter of 2006, ended September 30. The figures show improvements over those for the previous year and President and CEO Albert Angrisani says there has been progress 'in many areas of the business' but that the management are 'not satisfied'. More
In the US, Greenfield Online and custom researcher Turnkey Sports & Entertainment have announced an alliance to give sports marketers real-time access to the opinions of sports fans worldwide, to measure sponsorship effectiveness and build audience. More
Millward Brown has appointed Andy Greenfield, currently CEO of its North American qualitative division Greenfield Consulting Group, to oversee all its qual services worldwide. He also joins the firm's main Board. More
Ciao, the European company of online survey solutions provider Greenfield Online, has hired a new Director of Panels, Cyril Stern, and promoted several key sales and marketing executives within its European organization. More
Greenfield Online subsidiary Ciao has announced the launch of a global media panel, which will give clients the ability to target survey respondents based on their preferences for various media including television, radio, newspapers and magazines. More
Second quarter results for online survey solutions provider Greenfield Online show net revenue down to $24.5m from $26.3m in Q2 2005, and operating income down to $3.7m (15.1% of revenue) from $4.5m (17.2%). However, the firm's 'turnaround' is said to be underway and some forecasts have been raised. More
Greenfield Online Inc. and its European subsidiary Ciao have announced the establishment of an Indian panel. 24,000 panellists are already recruited and is planned to reach a target of 75,000 respondents by the end of the year. More
The two MDs of Ciao, Max Cartellieri and Gunnar Piening, have resigned and will be replaced by Nicolas Metzke. Ciao's parent company, Greenfield Online, Inc. also announced that it will begin the formal separation of Ciao's two main businesses, Internet survey and comparison shopping operations. More
Online panel specialist Ciao has announced the opening of a new base of operations in Sydney, on July 3; and has appointed Chris Herbert, formerly Business Group Director at GfK Australia, as its Research Director and David Fernandez as its Director of Client Development. More
Panel provider Greenfield Online has announced results for the first quarter (Q1) of 2006, ending March 31. The results show the beginnings of 'tangible results from our turnaround efforts' according to President and CEO Albert Angrisani - but also 'a considerable amount of hard work in front of us, particularly in North America'. More
Just a week after the return of Robert Knapp to the MR scene, Dean Wiltse, former CEO of Greenfield Online, has been appointed to the Board of Directors of online consumer education company Powered. Both men left on the back of disappointing results at their online firms last year, albeit with very different histories. More
Online data collection specialist Ciao, the European subsidiary of Greenfield Online Inc., has announced the completion of a major reorganization of its Client Service Department. Around 40 project managers, translators, DP and survey scripting staff have been hired, and a shift system provides client service 16 hours a day. More
Greenfield Online and its European subsidiary, Ciao, have established native-language MR panels in Japan, South Korea and China. The news follows Friday's announcement of disappointing financial results for Greenfield, particularly in North America. More
Greenfield Online President Albert Angrisani has described the company's financial performance in 2005 as 'not acceptable', particularly in North America. He says the figures, which show an operating loss of $88.6m in the last quarter, reflect the company's problematic year, and vows to turn the company around. More
Greenfield Online, through its subsidiary Ciao, has launched new online panels in Europe, Latin America and Australia, offering access to 200,000 new panellists. The launch follows news last month that Greenfield Online was cutting 39 jobs in a bid to save $7m a year after disappointing financial results. More
Greenfield Online President and CEO Al Angrisani has announced what he calls a 'major rightsizing initiative', aimed at saving $7m in annual operating costs. The initiative, which involves a loss of 39 jobs and the closing of two offices, follows reports of 'disappointing' financial results for the year to date. More
More than three quarters of market researchers worldwide are planning to increase their use of online research in the next six months, according to the Greenfield/Ciao Online Research Barometer. Fifty per cent of European researchers say they have replaced face-to-face studies with online research over the last year. More
Ciao, the European subsidiary of online survey specialist Greenfield Online, has launched a new comparison shopping portal in the Netherlands. As well as comparing prices and offering consumer product reviews, the portal encourages visitors to take part in surveys. More
US online survey specialist Greenfield Online has introduced an automatic online ordering system - GoQuote. It allows clients to price and order survey samples and programming via the Internet. This is one of the first initiatives introduced under new 'troubleshooter' CEO and President Al Angrisani, who took over in September. More
Online panel specialist Greenfield Online has reported 'disappointing' financial results for the three and nine months ended September 30, 2005. New President and CEO Al Angrisani, who was brought in at the end of September to turn the company round, said the company had 'launched an aggressive corrective process'. More
Harris Interactive has announced its financial results for the fiscal first quarter ended September 30, 2005. Revenue for the quarter (classed as Q1 2006) was $48.9m, up 24% from $39.3m in the same period last year. This was in part due to the acquisition of Wirthlin Worldwide. Growth in European Internet research revenue was particularly strong at 29%. More
According to Harris Interactive, 81% of UK adults dislike the trend of locating call centres overseas, and 54% believe companies who do so will lose business. The survey also suggests that overseas centres struggle to provide a good service, as 50% of customers do not trust them enough to disclose personal details. More
Three quarters of US adults agree that 'protecting the environment is so important that requirements and standards cannot be too high' and that 'continuing environmental improvements must be made regardless of cost'. The figure comes from the latest Harris Interactive poll, which finds the public more pro-environment than in 2000. More
Greenfield Online's President and CEO Dean Wiltse has left the company, to be replaced by former Harris Interactive President and business troubleshooter Albert Angrisani. The announcement comes as the company reduces its revenue forecast for the third quarter by $4m, due to 'lower than expected win-rates in North America'. More
European online panel specialist Ciao is launching an Internet omnibus service for the UK, Germany and France. The survey will run bi-monthly, using Ciao's existing panel, and will complement the existing US omnibus services provided by Ciao's parent company Greenfield Online. More
US online panel provider Greenfield Online, which operates as Ciao in Europe, has launched a new teen panel service, making use of a team dedicated to communicating with teenagers, and surveys tailored to encourage response. Initial results reveal teens' thoughts about returning to school. More
Internet MR group Greenfield Online, Inc has reported financial results for Q1 2005, with net revenue of $15.3m, up 77% on the year, and gross profit up 86% to $10.8m. The company has made three major acquisitions in the last few months, and next plans to begin panel-building in Asia. More
Greenfield Online has announced the completed acquisition of fellow online survey specialist Ciao AG for cash plus shares to a total value of c.$150 million. The move creates a major new global force in Internet panel research. More
Internet survey solutions provider Greenfield Online, Inc. has acquired Zing Wireless, Inc. ('goZing') for approximately $30 million in cash, creating one of the world's largest double opt-in Internet only panels. More
Internet survey solutions company Greenfield Online, Inc has completed the acquisition of Durham, North Carolina-based Rapidata.net, Inc for $5.5 million in cash, substantially increasing its health care research capabilities. More
GfK-Custom Research has appointed Greenfield Online, Inc. as its exclusive supplier of full service Internet survey research services and sample research data, subject to certain limited exceptions. The companies have worked together since 2001. More
Internet survey solutions provider Greenfield Online, Inc. has recently signed an agreement to acquire all 1.1m households from The Dohring Company's OpinionSurveys.com panel. This is expected to bring the size of Greenfield's Online panel to c.3.1m households and 8m individuals. More
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