The Stagwell Group, the investment advisory company formed by Penn Schoen Berland co-founder Mark Penn, has acquired certain custom research assets from Nielsen, including the Harris brand and Harris Poll. Terms of the deal have not been disclosed. More
In London, Harris Interactive has launched a 'rapid concept testing service' called Concept Express, with one option offering results within a day. More
Harris Interactive has launched a new service called Harris 24, to provide survey design, audience reach, analysis and reporting in less than 24 hours to clients in the UK, US, France, Germany, Spain and Italy. More
In Manchester, UK, Harris Interactive has appointed Scott Davidson as Financial Services Research Director, to lead on a number of accounts and assist with the growth and development of the division. More
In London, Harris Interactive has appointed Sabrina Qureshi as Head of Online Communities, replacing Pete Cooke who has taken on the expanded role of Head of Digital. More
Harris Interactive UK has promoted company veteran Pete Cooke to head up its new Communities division. More
ITWP, the parent company of online community and survey technology provider Toluna, has acquired Harris Interactive's European arm from Nielsen. As part of the deal, Nielsen will take a minority share in ITWP. More
Nielsen has today announced today that it has completed its tender offer to acquire all outstanding shares of common stock of Harris Interactive, and that the acquisition should close today. More
Nielsen has increased its offer to buy Harris Interactive from $2.00 to $2.04 per share, valuing the company at around $118.9m. More
Nielsen is to buy Harris Interactive for around $116.6m, or $2 a share. The deal was unanimously approved on Monday by the Board of Directors of Harris, which has recently improved profits despite a continuing slide in its revenues. More
Industry veteran Jon Harding has left US data collection agency MRops after just seven months, to lead the sales team for Harris Interactive's Custom Solutions. More
Harris Interactive has reported 'flat' first quarter fiscal 2014 results, with revenue down 1.9% to $32.4m, from $33m in the prior year period, driven by declines in the US and German operations, offset by results in Canada, France and the UK. More
Harris Interactive has reported a 5% drop in revenue for the year ended June 30th, to $140.3m; but adjusted EBITDA growth of 25% to $15.3m, leading CEO Al Angrisani to describe fiscal 2013 as a 'pivotal year' in the firm's turnaround process. More
Harris Interactive has launched QuickQuery instant (QQi), which combines expert survey design guidance with the DIY tools of Google Consumer Surveys. More
Harris Interactive has reported third quarter revenue down 2% to $33.6m, and bookings down 13% to $34.4m. However, profits climbed and operating income was $1.1m, compared with a loss of $371k a year previously. More
Matt Knoeck has re-joined Harris Interactive as Senior Vice President, Healthcare, responsible for increasing the company's presence in the sector and with a particular focus on stakeholder research. More
Harris Interactive has once again reported a drop in revenue and a rise in profit. Fourth quarter revenue fell 5% to $37.1m, but 18 months into its 'business turnaround' initiative, company profits have risen 81% to $2.9m. More
Alan Gould, the co-founder of ad effectiveness measurement firm IAG Research, has stepped down from the Board of Harris Interactive, citing increased responsibilities at venture capital firm Greycroft Partners. More
In New York, Harris Interactive has appointed research veteran Robert Clark as Senior Vice President with a focus on client advocacy and development. More
Harris Interactive has reported a 12% drop in revenue to $33m for the first quarter of fiscal 2013, from $37.8m in the prior year period; but has turned loss into profit as it continues its 'turnaround' and 'rightsizing' activities. More
In the US, Harris Interactive is partnering with Google to launch a new service allowing users to compare themselves to industry benchmarks. More
Harris Interactive has reported an 8.2% decline in revenue to $147.5m for the full year fiscal 2012 - a majority of which the firm says was part of a 'right-sizing' plan. More
Harris Interactive has closed its Princeton, New Jersey office, as part of an ongoing review of its leased office space needs. More
In the UK, Harris Interactive has appointed former Ipsos director Lee Langford as Research Director in its Telecoms, Media, Tech & Entertainment (TMTE) division. More
US-based Harris Interactive Service Bureau (HISB) has launched a sample-only offering called 'Get Sample!', to provide researchers with access to respondents from the parent firm's panels and real-time respondents from preferred partners. More
Harris Interactive CEO Al Angrisani has reiterated his confidence in the firm's turnaround program, after reporting a drop in net loss to $300k for the three months ending 31st March, from $2.3m a year earlier. However, during the period, revenue fell 8% to $34.1m from $37.0m last year. More
Harris Interactive has been told it can continue trading on the NASDAQ stock exchange, after achieving the necessary share price of $1+ for more than ten consecutive days. More
In the US, Harris Interactive has promoted Mike de Vere to the post of CEO of its US Business Groups, Todd Myers to Chief Operating Officer of the same division, and Marc Levin to Chief Operating Officer, responsible for European Operations. More
In the US, the Board of Harris Interactive has authorized a share repurchase program of up to $3m of the firm's common stock over the next 24 months, funded with cash generated from operations. The firm's share price passed the $1 mark this week for the first time in 10 months. More
In the US, Harris Interactive has announced that interim President and CEO Al Angrisani has been appointed to the role on an official basis until June 2014. More
In the US, the NASDAQ Stock Market has granted Harris Interactive another four months to raise its share price, so that the shares can continue to be listed on the exchange. More
Troubled agency Harris Interactive has announced second quarter results, with net income rising to $1.6m from $0.3m in the prior year period; but revenues falling 13% to $39.1m from $44.9m. More
Harris Interactive is to request a hearing to avoid delisting from the Nasdaq Stock Market, after its shares failed to repass the market's $1 threshold in 180 days since its last warning. More
In New York, Harris Interactive has introduced 'word-of-network' (WON); a new panel-based approach to social media measurement, designed to monitor the sentiment of a given target market. More
Former Harris Interactive managers Amrita Banta and Asha Choksi have opened their own full service agency, Agility Research & Strategy, in Singapore. The firm will focus on research across Asia using online and digital data collection tools. More
Harris Interactive has reported a 3.5% increase in first-quarter revenue to $38.3m. Bookings however were down 11% for the quarter and CEO Al Angrisani says the firm is still facing 'major challenges' with sales. More
Harris Interactive's results for the fourth quarter and full year fiscal 2011 show a further decline in revenues in real terms, and a significant rise in operating loss. Recently appointed Interim CEO Al Angrisani says there is 'not going to be a quick or easy fix' for the company's problems. More
Harris Interactive has announced the closure of its Hong Kong, Singapore and Shanghai offices, and restructured its UK operation with the loss of around 50 staff. More
Harris Interactive is planning to sub-let excess space in its US premises in Norwalk, Connecticut and Portland, Oregon, as well as in its UK offices in Brentford, Middlesex, in order to reduce costs. More
Harris Interactive's former President and CEO Kimberly Till is to receive a $900k severance payment, while former CFO Pavan Bhalla gets $127k. More
In the US, the Nasdaq Stock Market has given Harris Interactive another notice of a possible delisting, following a drop in its share price below $1. This news follows last week's shake-up in the firm's leadership, and the departure of Chief Finance Officer Pavan Bhalla. More
Harris Interactive shares shot up 13.79% to $0.82 yesterday, following news that CEO Kimberly Till has left and been replaced on an interim basis by former COO Al Angrisani, who was brought back last month to advise the firm on a turnaround strategy. More
Harris Interactive has integrated its permission-based access to Facebook users into its qual research methods to launch a product called QualLife, designed to validate clients' marketing or product development efforts. More
In the US, Harris Interactive has partnered with mobile commerce services firm Sybase to launch mobile research capabilities which work across each of the three primary mobile platforms. More
In the US, Harris Interactive has brought back its former Chief Operating Officer Al Angrisani to advise it on turnaround strategy, following a 9% revenue drop in quarterly revenue. More
In the US, Alan Gould, the co-founder of ad effectiveness measurement firm IAG Research, has joined Harris Interactive's Board of Directors, to chair the firm's newly established Board Committee on Product Innovation. More
Richard Bitner Wirthlin, President Ronald Reagan's former Chief Strategist and Pollster, died at his home in Salt Lake City on Wednesday, a day after his 80th birthday. More
Harris Interactive has announced revenue up 2% at constant currencies to $44.9m, along with a small profit, for the second quarter of its fiscal year 2011. More
In London, Harris Interactive has appointed former Millward Brown exec Colin Deller as Senior Consultant, New Product Development. More
In the US, Harris Interactive has named Pavan Bhalla as its new Executive Vice President, Chief Financial Officer and Treasurer, replacing Robert Cox who left the firm last year. More
Panels and MR technology firm Toluna has hired former Harris Interactive leader Dr. George Terhanian as its Group Chief Strategy and Products Officer. More
George Terhanian, Harris Interactive's long-time European chief and more recently in charge of its US Centers of Excellence, is to leave the firm at the end of the month 'to pursue another career opportunity'. More
Harris Interactive has introduced the Body Mass Index (BMI) Speciality Panel, to provide clients with information about underweight, normal weight, overweight, and obese US adults. More
Harris Interactive has announced fourth quarter and full-year fiscal 2010 results. In the latter, revenue fell fully nine per cent, showing the scale of problems, but operating loss of $56.4m in fiscal 2009 was all but wiped out following moves to restructure and stabilize the business. More
In the UK, Harris Interactive has appointed Gerardine Padbury as Senior Consultant in its Consumer Research division, to provide research solutions to the FMCG market. More
Harris Interactive has expanded its Asia Sales division with the appointment of Kevin Huang as Vice President of Sales, and the promotion of Amrita Banta and Asha Choksi to the posts of SVP of Sales and SVP of Research respectively. All three are based in Singapore. More
Harris Interactive has announced a new financing plan reducing its lenders from five to one and extending its revolving line of credit by three more years to 2013. Separately, marketing services firm SPAR Group has secured a $6.5m revolving credit facility for growth and possible acquisitions. More
In the UK, Harris Interactive has moved its headquarters and 120 staff to offices in the landmark Vantage West building in Chiswick, London, from its previous location in Brentford, Middlesex. More
In the UK, Harris Interactive has launched a new approach to analysing the way people make purchase decisions across a wide range of products and service categories. More
Harris Interactive has gone live with its 'Research Lifestreaming' platform, which aims to provide a 360-degree view of panellists by linking the information they post online with survey responses and behavioral data. More
In the US, two former Harris Interactive executives have launched an online 'omnibus-only' consulting and research firm called VeraQuest. More
Harris Interactive has launched an insight tool which it claims analyses the relationship between the TV programs viewers watch and the brands they buy. More
Harris Interactive has announced improved results for the third quarter of its fiscal 2010, with bookings well up on 2009 and operating loss cut from $7.3m to $0.9m year-on-year. However, President and CEO Kimberly Till says the company 'still has more work to do' to complete its recovery. More
Harris Interactive's 89-year-old founder Louis Harris has returned to the firm after an absence of nearly 20 years, to develop an innovative series of polls reflecting his views on changes in America's current political environment. More
Harris Interactive has appointed Peter Shreeve as Senior Consultant, UK Financial Services Research. He joins from Frost & Sullivan where he was Director of Customer Research and responsible for developing business across all units. More
Harris Interactive has appointed Suhas Khanderia as its UK Head of Healthcare Research. More
In the UK, Harris Interactive has been awarded the Film Audience Measurement and Evaluation (FAME) and Film Monitor research contracts by the Cinema Advertising Association (CAA). The contracts were previous managed by TNS and BMRB. More
In the US, broadcast industry organization The Open Mobile Video Coalition (OMVC) has partnered with Harris Interactive and multi-screen media research firm Rentrak to study consumer usage habits for mobile digital TV (Mobile DTV). More
In the UK, Harris Interactive has appointed former Millward Brown/TNS public sector researcher Neil Russell as Senior Consultant, Public Sector and Social Policy Research, to drive forward the practice. More
After eighteen months of losses, Harris Interactive has posted net income of $1.3m on revenue of $44.6m for the quarter ending December 31. More
In the US, Harris Interactive has hired industry veteran Jeni Lee Chapman as Executive Vice President, Global Brand and Communication Consulting. More
Harris Interactive has added Clarabridge's text analytics to its flagship Harris Poll, in order to combine opinions posted on social media and other online sites with public opinion measured through its surveys. More
Harris Interactive has regained its compliance with the Nasdaq Stock Market listing standards, which require listed firms' stock to be valued at a minimum of a dollar per share. More
Harris Interactive has rolled out its Advanced Strategy Lab (ASL) qualitative research facility in Hong Kong, to offer brainstorming, idea generation and solution development through networked computers. More
Harris Interactive has announced its financial results for the first quarter of fiscal 2010, with revenue of $38.9m, down $11.3m or 23% on the previous period, but operating loss almost eliminated due to cost-cutting measures. More
Harris Interactive has partnered with innovation consultancy Ideas To Go (ITG) to enable clients to explore, create concepts for, and test new products. More
Harris Interactive's Asia President Anthony Venus has decided to leave the firm in mid-November. He will re-locate from Hong Kong to Sydney, where he plans to pursue a career in private equity. More
In the US, the Nasdaq Stock Market has given Harris Interactive 180 days to increase its share price, as this has now fallen below the $1 per share requirement for the previous 30 consecutive business days. More
Harris Interactive has announced its financial results for the fourth quarter and full year fiscal 2009, showing a 23% decline in annual revenue. More
Harris Interactive has hired Michael Saxon as Senior Vice President for the Technology, Media & Entertainment and Telecommunications (TMT), North America business unit, responsible for the overall leadership and business growth of the TMT Sector. More
Harris Interactive has hired Edward Chatham for the newly created position of UK Sales and Marketing Director. More
Harris Interactive is to offer clients access to the opinions of families in Europe through a panel to be launched in the summer. More
In the UK, Harris Interactive has appointed Robert Salvoni as UK and European Managing Director, replacing George Terhanian who took up the post of President of Global Solutions earlier this year. More
Harris Interactive has reported a 30.4% fall in revenue for the third quarter of 2009; from $57.3m in 2008 to $39.9m this year. The revenue decline impacted nearly all the firm's geographic regions, including the US, where revenue was down 33% for the quarter. More
Harris Interactive has amended its credit agreement in a move which President and CEO Kimberly Till says will provide it with 'the financial stability and flexibility needed' as the firm continues to implement its strategic plan. More
The Compensation Committee of the Board of Harris Interactive has approved a proposal to reduce Non-Employee Director compensation from $41,500 to $35,000, in order to better align their payments with the recent cost control initiatives implemented by the firm. More
In the US, Harris Interactive has partnered with retail financial consultancy Mercatus to deliver a new retirement industry forum, where executives will explore retirement industry issues. More
In the US, Harris Interactive has appointed former industry tech specialist Richard Scionti as Global Chief Technology Officer, responsible for process automation and solutions development, as well as leading the firm's efforts in the social media space. More
In the US, Harris Interactive has created a text analytics solution that combines text mining technology from software supplier Clarabridge with proprietary advanced analytics, to help firms map market trends. More
Harris Interactive has launched a new methodology to enable children and teenagers to participate in the co-creation of new products and services. More
Harris Interactive has announced that up to 30 UK jobs could go, as part of its plans to streamline the business. Meanwhile, continuing its US restructure, the firm has appointed former TNS Chief Information Officer Enzo Micali as Global EVP of Technology and Operations. More
Harris Interactive has made a further 90 staff redundant - 16% of its US full-time workforce - in a bid to make $10m in cost savings. The firm saved $9.5m through headcount reduction in October and December last year. More
In the UK, the technology, media and telecoms division of Harris Interactive has launched a syndicated study designed to understand media convergence as it affects young people. More
Harris Interactive has hired Stefan Schmelcher as President of its Global Loyalty Solutions practice, with primary responsibility worldwide for developing and implementing the strategy and tactics for the division and its recently-formed center of excellence. He will be based in Munich, Germany. More
Harris Interactive's US-based President of North American and Global Operations, David Vaden, is set to leave the firm on Friday. The company has also agreed adjusted terms for its purchase of Canadian research provider Decima. More
Harris Interactive has launched a specialist youth and kids practice that will operate within its Technology, Media and Telecoms (TMT) division in the UK. The new division is headed by Steve Mellor. More
Harris Interactive's new President and CEO Kimberly Till has implemented a series of restructuring initiatives, including a net loss of 51 US jobs, c.8% of the total US full-time workforce; the formation of new vertical teams; and changes in senior management. More
Harris Interactive has announced that President & CEO Greg Novak is leaving the firm, to be replaced by former TNS North American CEO Kimberley Till. The company has also announced today that it will make around 30 US staff redundant. More
Billionaire investor and Havas Chairman Vincent Bolloré has bought another $376,000-worth of Harris Interactive shares, bringing his stake in the business to nearly 13%. More
Harris Interactive has announced results for its fourth fiscal quarter and fiscal year ended June 30, 2008. Annual revenue was up 13% to $238.7m, but pro forma organic revenue was down 1%, with a decline of 3% in North American more than cancelling out good growth of 6% in Europe. More
Rochester, New York-based pharma and health care researcher KJT Group has appointed Arthur E. Coles as President. Coles is a former Harris Interactive Group President and a veteran of Xerox and Eastman Kodak. More
Harris Interactive has reported third quarter fiscal 2008 results showing consolidated revenue up 11% to $57.3m, with a very good performance from newly acquired companies in Asia, France, Canada and Germany. However, due to declines in the US and UK, consolidated pro forma organic revenue dropped 4%. More
In the UK, Harris Interactive has appointed Andrew Freeman as Senior Consultant for Media Research, and Hayley Warner and Caroline Dennett as Associate Directors supporting the firm's services, consumer goods, and business and industrial sector clients. More
Harris Interactive has appointed Kevin Ford as European Head of Brand and Marketing Communications Research. He also becomes part of the senior leadership team of Harris Interactive UK. More
Strategies, a member of the Harris Interactive global network of independent market research firms, has launched a survey it claims is the first to analyse new trends among readers of Jordanian newspapers and magazines, as well as radio station audiences. More
Harris Interactive has appointed Stephen Wallace as its new Chief Information Officer, responsible for infrastructure and information security. More
In the UK, Harris Interactive has acquired the online consumer Canvasse Opinion Panel from Experian – terms were not disclosed. The panel will add up to 200,000 members to the current multi-million Harris Poll Online Panel. More
Harris Interactive has been awarded a patent for its Rapid Exposure system, which controls the length of time survey respondents can view an image online. More
Harris Interactive has announced that Len Bayer, who co-founded the company more than 30 years ago and currently serves as Chief Scientist, Chief Technology Officer and Director, is to retire at the end of March. He will be replaced by Harris veteran David Bakken. More
Harris Interactive has introduced a new model for measuring customer loyalty which it claims allows clients to see how changes in service delivery, facilities or any other aspect of their company's operation will affect business results. More
Harris Interactive has released results for its second quarter and first half of fiscal 2008, ending December 31. Acquisitions drove the overall Q2 revenue figure up 13% on the year, but pro forma organic revenue dropped 2%, mainly due to a 5% decline in North America. More
In the US, Harris Interactive has launched a Complexity Science Practice. Robert Hart is promoted to lead the team, which aims to help marketers demonstrate their ability to effect measurable business gains. More
In Canada, Destiny Media has launched a version of its Clipstream software specifically for protecting clients' media content from theft, copying or reuse when embeded in surveys. More
Harris Interactive has appointed Peggy Lebenson as Senior VP, to lead its Financial Services Research team. More
Harris Interactive has reported fiscal first-quarter revenue up 17% to $55.2m, mostly due to the inclusion of $6.1m from acquisitions made earlier in the year. Organic growth year-on-year was 4%. More
Brazilian agency CNP Global has joined the Harris Interactive Global Network as its newest affiliate member. CNP works as a data collection agency for MR firms as well as a full service provider for client firms and government institutions. More
Harris Interactive has announced the rebranding of its German and French subsidiaries, MediaTransfer and Novatris, as of September 1 – both will now operate under the Harris Interactive name. More
Harris Interactive has announced results for the fourth quarter and its full fiscal year 2007, ending 30th June. Fourth quarter revenue declined to $57.1m – down 3% from the same period a year ago – and full year revenue was $211.8m, similar to figures a year ago and well down on forecasts made then, of $230-240m. More
Harris Interactive has rehired Justin Greeves to lead its Public Affairs Research Practice, co-located in Reston, Virginia and New York City. He joined the firm with Wirthlin when it was bought in 2004, and left the following year to lead GfK's Washington, DC office. More
Harris Interactive has acquired research firms Decima in Canada and MarketShare in Asia Pacific in deals with a combined value of more than $24 million. More
Harris Interactive has hired former MD of Ipsos Russia & Ipsos Ukraine, Jeff Stewart, to head its global account development strategy for both the US and European account teams. More
Harris Interactive has launched its Advanced Strategy Lab (ASL) in Europe to provide simultaneous anonymous input from participants at any location. More
Harris Interactive, a major player in the US body establishing uniform standards of disclosure for the conducting of opinion polls, has taken up membership of its UK equivalent, the British Polling Council (BPC). More
Harris Interactive has introduced GlobalSynch(SM), an integrated, web-based platform giving fast and easy real-time access to research data collected anywhere via any method. More
Kenya-based Infotrak Research and Consulting has become the fifteenth member of the Harris Interactive Global Network of independent MR companies. As part of the deal, Infotrak will run its own Infotrak Harris Poll in August, covering social, political and topical issues in East Africa. More
Scott D. Upham, formerly a Senior VP at Harris Interactive, has started his own market research and management consultancy, Valient Solutions, based in Rochester, NY. He has worked in the automotive sector for much of his two decades in MR. More
Harris Interactive CEO Greg Novak has apologised to shareholders as the company reduced its earnings projections and reported a mere 1% rise in Q3 revenue totals. However, he told DRNO this afternoon that 'Our strategy is working' and outlined the well-targeted acquisitions he believes will help. More
Harris Interactive has promoted David B Vaden to the new position of President North America & Global Operations, responsible for all North American research, sales and operations units. More
Harris Interactive is looking for a bigger trophy cabinet after taking six gongs at the 2007 ARF Ogilvy Awards Gala. The US-based agency was also picked last week as one of SmartMoney magazine's long-term investment portfolio 'Ten Stocks for the Next Ten Years'. More
Harris Interactive has revised its forecasts for the second half of the year following sales bookings around $8m lower than expected in the third quarter of its financial year. The firm also chose today to announce a new loyalty tool, the Commitment Model. More
Harris Interactive has bought Hamburg-based online FMCG MR firm, MediaTransfer AG Netresearch & Consulting, for a cash price of EUR 9 million (c.$12 million). More
The latest Financial Times/Harris Poll suggests that in four of the five largest European countries, pluralities of adults believe life is worse since they joined the European Union (EU) - the exception is Spain. The poll also records dim views of the Euro and its impact on economies. More
Harris Interactive has been awarded a business method patent for a technology enabling the secure distribution and copy protection of images and video embedded in online surveys, as well as text appearing with them. More
Harris Interactive has underlined ambitions for its Loyalty practice with three senior hires. Industry veterans and loyalty specialists Bill Salokar, John Jessen and Sandy Lasky will focus on distinct sectors and clients, each taking the title of Vice President, Senior Consultant. More
Harris Interactive has announced the retirement of Dr. Richard B. Wirthlin, Reagan campaign strategist and founder of Wirthlin Worldwide, which Harris acquired in 2004. Harris also announced quarterly results showing strong growth in European business balancing a dip in US revenues. More
Jeff Neiheisel, previously Senior VP of Client Services with TNS, has joined Harris Interactive as Senior VP and Industry Research Group Leader for the firm's CPG Research Practice. More
Harris Interactive has reported a drop in revenues for the first quarter fiscal 2007 of 2% to US$48 million. Figures for the quarter ended 30 September were affected by non-renewals, an aberrant number of no bids and outsourcing decisions that negatively affected revenue. More
Harris Interactive has just taken on Tom Perrott as Research Director for the company's European Technology Research Practise based in London. He has specific responsibility for delivering on 'Insights,' a new division-wide role supporting collaboration among account leaders, researchers, solutions consultants and business issue experts. More
Harris Interactive has hired John Fricker as VP, Senior Consultant for its Loyalty Research Practice. He worked previously at Synovate and then TNS Business Solutions. More
Harris Interactive has launched a European unit for its Service Bureau. HISB Europe will offer MR firms in Europe a range of services including telephone, face-to-face and online data collection, the SynTrack Online survey transitioning service and Integrated CATI-WAPI (ICW), among others. More
Harris Interactive has released its financial results for the fiscal fourth quarter (Q4) and fiscal year ended June 30, 2006. Revenue for Q4 was up 11% year-on-year to a record $60.0m and for the fiscal year up 10% to $216m. Net earnings leapt almost 500% to $9.5m or $0.15 per share. More
In the annual Harris Poll of 'Best Brands', just released, Sony tops the list for an impressive seventh consecutive year. Apple sneaks into the top ten for the first time while Microsoft has dropped out – as has General Motors. More
Harris Interactive has announced a reorganisation of its UK operations including the closing of facilities in Macclesfield and Stockport, and the loss of between ten and fifteen jobs. The company also announced the resignation of its UK Managing Director Aled Morris. More
B2B direct marketing firm DM2-DecisionMaker, part of Reed Business Information, has announced it will work with Harris Interactive's Service Bureau division (HISB), to develop online panels of expert decision makers. More
Harris Interactive has announced results for its fiscal third quarter 2006, ended March 31. Total revenue was $52.2m, up 3% on the same period a year previously. Strong US growth of 9% (revenue now $42.4m) was counterbalanced by poor figures for Europe, where revenue was down by $2.0m / 17% to $9.8m ($0.8m due to exchange rates). More
Amidst news of job changes at the White House in the last week, President Bush's job approval ratings remain low, with only 35% of US adults giving him a positive rating and 63% giving him a negative rating, according to the latest Harris Poll. More
Harris Interactive has hired Richard Goosey as Senior VP, Marketing Science and Methodology. Based in London, he will lead the firm's Knowledge and Advanced Methodologies teams in Europe. More
The former Chairman and CEO of Harris Interactive, Robert Knapp, has reappeared on the MR scene as a board member at US email performance management company Return Path. More
It may surprise some British readers, but British adults are more likely to feel positively about their country's state education system than Spanish or German adults. Harris Interactive surveyed consumers following the recent debate on education in the UK. More
Harris Interactive has hired Howard Lax, Ph.D., as Vice President, Senior Consultant in its Customer Loyalty Management (CLM) Research Practice. He will work with clients in the financial services and healthcare industries. More
ESOMAR has given its John & Mary Goodyear Award to speakers from Harris Interactive and UBS. The 'Best International Research Paper' presented at one of the association's events in 2005 is 'Building the corporate brand – beyond individual loyalties.' More
Harris Interactive has appointed consulting industry veteran Ronald E. Salluzzo, 55, as Executive VP and Chief Financial Officer (CFO), replacing Frank J. Connolly, Jr., hired as CFO in January 2005 by former CEO Robert Knapp. Connolly will remain with the company in the short-term to advise on projects in progress. More
Harris Interactive has appointed Michael Lowenstein as VP and Senior Consultant in its US Customer Loyalty Management (CLM) Research Practice. He was previously Senior VP at GfK NOP's Customer Management Center. More
The Harris Interactive Marine and Personal Watercraft Research Practice is introducing Waypoint, a series of quarterly studies based on the views of its online Marine Insights Panel. The study is designed to provide insight into boat owners' opinions, and track their brand awareness and purchase intent. More
Just 32% of US adults believe the current state of the country is good, while 68% believe it is poor, according to a recent Harris Poll. The poll reveals a growing rift between Republicans and Democrats, something also identified by research from Ipsos Public Affairs and the Pew Research Center. More
Harris Interactive achieved revenue of $54.8m in the last quarter of 2005 - ahead of its expectations, despite a fall in European revenue. The company has also announced that it now has exclusive European ownership rights to the Harris name. TNS previously held rights to the name and trademarks in Europe. More
Technology marketers should reach out to Hispanic Americans with culturally relevant, low-price products, according to the first Hispanic-American Technology Adoption Study from Forrester Research. Meanwhile, the latest Harris Interactive quarterly US Technology Report finds a nation of adventurous PC users, gearing up for a dual-core future. More
Legislation proposed by the state of Missouri poses a threat to opinion polling, according to US industry body CMOR. The state wishes to modify its telemarketing Do Not Call list to allow consumers to opt out of phone calls not just from marketers - but also from companies conducting political polls. More
Corporate America's reputation has declined slightly over the last year, according to the latest National Corporate Reputation Survey from Harris Interactive. Of the USA's 60 most visible companies, the study places Johnson & Johnson top, followed by Coca Cola and Google. More
Most US adults believe big companies (90%) and political action committees (85%) have too much influence in Washington, according to a poll from Harris Interactive. Conversely, many believe small businesses (92%) and non-profit groups (67%) have too little power. Strength of feeling about these imbalances has risen since last year. More
New Orleans-based agency the Olinger Group has announced the appointment of Paul E. Kirch, previously of Harris Interactive, as VP of Business Development. Kirch will help lead the firm as it prepares to re-open its corporate headquarters, destroyed in the wake of Hurricane Katrina, and embark on a long-term growth strategy. More
US agencies Knowledge Networks (KN) and Harris Interactive are arguing over KN's claims that Stanford University research demonstrates the superior accuracy of its online surveys. Harris believes KN's reporting of the study is inaccurate and selective, and claims that KN's founders were closely involved with the Stanford research. More
Harris Interactive Service Bureau (HISB) is making its new SynTrack Online service available to MR firms across the US. The service, which makes use of the HI global online panel, is designed to facilitate the migration of traditional syndicated and tracking studies to the Internet, while preserving historical data and analysis of trends. More
Harris Interactive is dropping the separate identity of its European subsidiary, which will no longer be known as HI Europe but will share the parent's name. The company says the alignment will achieve 'considerable synergies in its marketing, data collection and client management programmes'. More
Harris Interactive has introduced a new regular study, AUTOTECHCAST Europe, to measure Western European consumer demand and acceptance of 62 advanced automotive technologies. The study, to take place online next month, was launched at the 2005 Frankfurt International Motor Show (IAA) this week. More
Harris Interactive's board of directors has named Gregory Novak as the company's CEO and Director, following his appointment as acting CEO in May. At the same time, the company has reported that its revenue for the 2005 fiscal year increased by 42%, though income per share has fallen. More
The first monthly 'Wall Street Journal Online/Harris Interactive Personal Finance Poll' reveals that only a third of US adults have written a will, and just 8% financially support their parents. The two companies have also launched the WSJ Online/Harris Interactive Healthcare Poll. Full results from both are provided to WSJ subscribers. More
US-based Genesee Survey Services is extending its range of syndicated employee opinion norms surveys to provide international data as well as US, migrating mail-based data collection to the web with the help of the Harris Interactive Service Bureau (HISB). More
Sony has topped the Harris Poll of best brands for the sixth year running. Coca Cola drops from two to four while Microsoft, which fell from the top ten last year, reappears at number nine. Meanwhile, analysis by Sports Marketing Surveys (SMS) says Wilson and Nike are the top sports brands at Wimbledon. More
Self-diagnosis is on the rise, according to a new poll from Harris. Around 117 million US adults search for health information online, compared with just 54 million in 1998. The vast majority of these 'cyberchondriacs' say they trust the information they find, and 43% never discuss it with doctors. More
Views in the US have changed dramatically since October 2003, according to the latest Harris Poll. A clear majority (63%) is now in favour of bringing American troops home from Iraq in the next year – compared with only 47% in October 2003. At the same time, many Americans believe that life in Iraq is improving. More
This year represents the 60th anniversary of the end of World War II and the 61st anniversary of D-Day. Harris Interactive, working with IMAS International, recently conducted a survey of over 20,000 adults in 13 countries to gauge their knowledge and attitudes about World War II. More
Yet more activity involving a major research group in Latin America: El Salvador's Jabes Market Research is the latest company to join the Harris Interactive® Global Network. Jabes was established only in September 2002 but is already planning to spread its operations to Guatemala and Honduras in the next few years. More
Harris Interactive Chairman and CEO Robert E. Knapp has announced his surprise resignation from the company, by mutual agreement with its Board of Directors. The Board has appointed President and COO Gregory T. Novak as Acting CEO and George Bell as Chairman. The company also announced results for Q3 2005, showing a steep rise in revenue but a net loss of $2.7m. More
Harris Interactive® has added another member to its Global Network. Market Team is an independent MR and retail audit firm based in Bogota, Colombia. The company was established in 1994 and conducts research in Ecuador, Central America and the Caribbean region as well as in its home country. More
Harris Interactive® has added two new members to its Global Network of partners. Full service agencies ESTIME and TRIA International Research and Consultancy become the Networks members in Venezuela and Turkey respectively. More
Fully 24% of US adults believe that 'liberals' oppose gun control, and 40% think that 'conservatives' support it, according to Harris Interactive. However social scientist Leo Bogart, who suggested the study, says that confusion over the meaning of such political labels reflects the way the words are used in normal speech, and the fact that 'Americans don't adhere to a party line or doctrine'. More
Harris Interactive® has released its financial results for the second quarter of fiscal 2005. Consolidated revenue and organic revenue both rose strongly (by 51% and 9% respectively), but high costs combined with a one-time payment to outgoing Chairman Gordon Black led to a decline in operating income. More
More than one fifth (21%) of US adults report having a home computing network of two or more computers, according to a report from Harris Interactive. However, current intentions suggest that the figure will grow by only 7% in the near future, and 88% of the remainder say they have no need for one. More
With the Iraqi elections only days away, the American public is not overly optimistic about their effect on the country's future, according to the latest Harris Poll. However, very large majorities believe it is right to promote democracy in Iraq, even if the resulting government is unfriendly to the USA. More
A recent Harris Poll has found that American wine drinkers (ie over-21s who buy and drink wine) would be willing to try wines produced in many countries in addition to the countries whose wines they normally drink. More
Americans in a new Harris Poll appear much more optimistic than Europeans did in a similar poll in early 2004. US adults gave much more positive views of improvements in the last five years, and expectations for the future, whether discussing their personal lives, employment, finances, or their country's economy. More
UN Secretary General Kofi Annan is the person most trusted by Europeans to provide information about the world's Millennium Development Goals (MDG), according to a recent Harris Interactive survey. However, in the US he is way down the list. More
Harris Interactive has announced a number of changes to its senior management. They include the resignation of Dr. Gordon S. Black as Executive Chairman on December 31, 2004, in line with the succession plan agreed more than two years ago. Robert E. Knapp succeeds him as Chairman and remains CEO, and there are three other senior moves / appointments. More
Travel planning / booking, and finding information about health are the two major growth areas in Internet use identified in the latest Harris Poll. The former is a frequent online activity for 26% of US adults, up from 15% last year, while the latter is up 6% to 21%. More
America is still split down the middle over most issues relating to Iraq – attitudes have changed very little after the assault on Fallujah, according to the latest Harris Poll. More generally, the popularity ratings of President Bush and his cabinet show no sign of the usual 'honeymoon period' for a newly elected or re-elected President. More
'We are a research and consulting organization first. The Internet and telephone are a means to an end'. Gregory Novak, President and COO Harris Interactive talks in depth to MrWeb's Michael Kenyon about Internet research, Sesame Street strategy and 'the perfect acquisition'. More
Harris Interactive has been named as one of Deloitte Technology's Fast 500 performers for 2004. The company, an interview with whose President and COO Gregory Novak will be featured on DRNO tomorrow, has more than quadrupled its revenues since 1999. More
Despite the deep divides identified by many commentators during and after the US presidential campaign, Harris Interactive's annual 'Feel Good Index' shows Americans as happy as they have been this century. The index fell one point each year from 1998 to 2003 but has recovered most of the loss this year. More
As a close-run and hard-to-call US presidential election draws near, Harris Poll Chairman Humphrey Taylor acknowledges that there is no one 'right way' to do surveys and that 'the first rule of credibility is to admit to fallibility', but says the track record of polling companies is the best reason to trust them. More
Harris Interactive has announced financial results for its fiscal first quarter 2005, showing consolidated revenue up 22% (versus a year ago) to $40.7 million and operating income up 34%. The company's Internet revenues continue to grow faster than off-line. More
With two weeks to go before the US election, President Bush has either an eight-point or a two-point lead, depending on the definition of 'likely voters', according to the Harris Poll. However, the closeness of the race along with social and technological changes make the result very hard to call. More
Most Americans tend to talk politics with people who agree with them, judging by results from the latest Harris Poll. The majority share the political loyalties of most of their families, friends and people at work, whether Republicans or Democrats. More
US kids and teenagers aged 8-18 currently prefer President Bush to Senator John Kerry by 48 to 38%, according to results from Harris Interactive – the gap has widened from 6% (46 vs 40%) in August. More
President Bush has a two-point lead over Senator John Kerry among likely US voters (48% to 46%), according to the latest Harris Poll, conducted online. Harris calls this 'a virtual dead heat' and therefore not dissimilar to the previous (telephone) poll two weeks earlier which put Kerry one point ahead of Bush (48% to 47%). More
The 'convention bounce', which showed President Bush ahead of Senator Kerry by 6-11% after the Republican convention in New York, appears to have disappeared according to the latest poll from Harris. The two have almost equal levels of support. More
For many people in the USA health care costs stand out compared to other goods and services as being exceptionally expensive. This is according to the results of a recent poll conducted by Harris Interactive. More
Harris Interactive has acquired WirthlinWorldwide, a privately held opinion research and strategic consulting firm, headquartered in Reston, Virginia in the USA. More
Half the adults in the United States (51%) believe that participation in the Olympic Games should still be limited to amateurs, according to the latest Harris Poll – but younger generations do not tend to agree. The survey also found that most people (69%) support partial federal government funding of US Olympic athletes. More
For the fifth consecutive year, Sony is the 'best brand' among US consumers according to the annual Harris Poll. Coca Cola climbs steeply to second spot, and Toyota bursts back in at no.5 after a 2-year absence from the top ten, whilst Microsoft, Kellogg's and Pepsi Cola drop out of it, having been no.5, 9 and 10 last year, respectively. More
A majority of Americans think the economy and the jobs situation are more important factors than Iraq and the war on terrorism in deciding who they vote for in the Presidential Election, according to the latest Harris Poll. On both issues President Bush is ahead of Kerry in the numbers thinking him likely to do a good job. More
LatiNetwork Dichter & Neira of Panama has become the newest member of the Harris Interactive Global Network of independent market research companies. More
MarketShare, a full-service MR agency in Singapore, has become the newest member of the Harris Interactive Global Network. More
Almost all US adults believe that professional baseball players use steroids or other performance-enhancing drugs. On average, Americans believe that around one third of all players take them, according to the latest Harris Poll. More
Harris Interactive® has released results for the third quarter of fiscal 2004, showing revenue of $35.4m for the quarter, 10% up on the same period the previous year. Worldwide sales bookings rose above $40m for the first time, with a sharp rise in Internet-based revenue (42%) more than compensating for an 18% fall elsewhere. More
After a troubled month for coalition forces in Iraq, US public confidence has declined significantly. Previous months had shown little or no change with attitudes hardening and the pattern of events seeming more established. However, positive ratings remain just above those of November 2003, prior to the capture of Saddam. More
Job ratings for President Bush and the major members of his cabinet have fallen to their lowest levels yet, according to the Harris Poll. However, neither the democrats nor Senator John Kerry in particular appear to be benefiting at present, with voting intentions suggesting a very close result. More
Outsourcing of US jobs to countries like China, India and Mexico where labour costs are much lower remains very unpopular, according to the latest Harris Poll®. Only 16% of Americans agree with President Bush's economic advisor's comment that it is 'good for the US economy'. More
Al Angrisani has resigned as President and COO of Harris Interactive® and will be replaced by Gregory T. Novak, who has been President of US Operations for the last 9 months. More
Harris Interactive has announced that United Research China, a full-service market research company in the People's Republic, has become the newest member of its Global Network. More
The American public continues to worry about the influence of big companies, lobbyists and the media in Washington, according to the latest Harris Poll. However, whilst there is 4 to 1 support for more influence for public opinion, opinion *polls* are not necessarily seen as the way to gauge it. More
The great majority of Americans continue to support tough - and even tougher - measures to prevent terrorist attacks, according to the latest from Harris Interactive®. The Bush administration gets high marks for its prevention measure so far, and relatively few people feel that their own privacy has been threatened. More
Harris Interactive® has announced the acquisition of the Paris-based online market research firm Novatris S.A. The deal will result in the creation of what is believed to be the largest online panel in Europe, with close to 1.7m members. More
The majority of citizens (74%) continue to characterize corporate America's reputation as either 'not good' or 'terrible' according to the fifth annual RQ study, conducted by Harris Interactive® and the Reputation Institute. The study calculates and then evaluates the 60 most visible companies in the US. More
The US Federal Trade Commission has released 2003 figures concerning the newly launched 'National Do Not Call' register. Consumers registered over 55 million numbers last year, and there have been just over 150,000 complaints made. Fewer than 45 companies have been the subject of 100 or more complaints. More
HI Europe has announced the extension of the QuickQuery(tm) online omnibus service, created in the US by Harris Interactive® in 1999, to Great Britain. The company plans to add France, Germany, Italy, Spain and Belgium in the near future. More
Levels of anxiety about possible terrorist attacks are very similar in Britain and the US, according to the latest results from Harris Interactive® and its subsidiary HI Europe – but there are differences in attitude between the two countries. More
Harris Interactive® will close its Rochester, NY telephone research facility by June 30 this year. The decision to close the last US Center reflects the growth of Internet data collection, compared to which telephone work is 'too costly and too slow'. More
Total Research Latin America has become the thirteenth member of the Harris Interactive Global Network. Total is based in Uruguay, with offices in Argentina, and conducts b2b research for local and multinational clients. More
The USA's online population continues to grow steadily, while broadband use grows rapidly, according to latest figures from The Harris Poll®. Around 69% of adults are now online: of these, almost 90% have home access and more than one third now have some form of broadband connection. More
A poll in Greater Mexico City by Indemerc Harris Interactive, coinciding with George Bush's visit, has found that just over half its inhabitants support NAFTA. However, the great majority disapprove of Bush, feel that the US does best out of NAFTA and dislike the presence of US security agents at Mexican airports. More
Online holiday shoppers in the US spent a record $18.5bn online excluding travel during the 2003 holiday season, according to the eSpending Report from Goldman, Sachs & Co., Harris Interactive®, and Nielsen//NetRatings. This represents an increase of 35% over the $13.7bn spent in 2002. More
It's been a busy time for automotive research announcements. This afternoon DRNO provides summaries of four recent stories covering customer loyalty and retention, hybrid and diesel development and the Harris Interactive® Automotive Panel. More
Harris Interactive® has appointed Scott D. Upham senior vice president of the Automotive & Transportation Research (ATR) group. More
Two recent polls conducted by Gallup and Harris Interactive suggest that US citizens are on the whole very happy, and that they feel less 'alienated' than they did ten years ago. Both are the latest in long series charting the attitudes of Americans over several decades, and both provide interesting insights into the public mood and the differences between groups. More
Harris Interactive has appointed Robert E. Knapp, previously EVP and Chief Strategy Officer at Gartner, Inc., as its new Vice Chairman and CEO. Current CEO and founder Dr. Gordon S. Black will continue as Executive Chairman when Knapp starts on January 26. Al Angrisani, President and COO, will continue to oversee the daily operations of the Company. More
The capture of Saddam Hussein appears to have had a small if noticeable effect on American attitudes to the war in Iraq and views of the prospects for US troops remaining there, judging by results of a Harris Interactive survey which was in the field when the capture was announced. The effect on ratings of leading cabinet members (but not the President himself) is more marked. More
Consumers in the US began their holiday shopping earlier this year, according to the eSpending report produced by Goldman Sachs & Co., Harris Interactive®, and Nielsen//NetRatings. Last month's spend of $8.5bn, excluding travel, is up 55% on November 2002. More
According to a recently released Harris Interactive Poll, public perceptions in the US of the job President Bush is doing in handling the war on terrorism are somewhat better than public perceptions of how he is handling events in Iraq. The public is split, 49% to 48%, on the job the president is doing in handling the war on terrorism, compared to a 58% negative, 40% positive rating on handling Iraq. More
A slight majority of Americans (51%) agree that Wall Street is 'dominated by greed and selfishness' but a larger majority (68%) feel that, on balance, it benefits the country rather than harms it. Views are more positive than a year ago, according to a Harris Poll conducted in October. More
American public support for policies on Iraq is steadily declining, according to the latest Harris Poll. A two-to-one majority (51% to 25%) now says they are not confident that US policies in Iraq will be successful, and support for the President's handling of the crisis is down to 41% positive, 58% negative from roughly 50/50 in July. More
More proof of the width of the Atlantic. In the UK this week, Her Majesty's Opposition appear to have done away with the nuisance of elections for leader and agreed one among themselves in a few hours. Across the Pond however, the long lead-up to the Democratic Nomination is still giving few hints, according to the Harris Poll, as to who will challenge President Bush next year. More
Approval ratings for practically all the politicians and groups asked about in the Harris Poll have declined in the last 6 months - some more than others. President Bush, Colin Powell and the Republicans in Congress have all lost ground, but Donald Rumsfeld and John Ashcroft have fallen further while the Democrats have failed to show corresponding improvements. More
More US consumers are buying prescription drugs from abroad, often over the Internet, according to a poll conducted by the Wall Street Journal Online / Harris Interactive Health-Care. The survey also warns of the dangers for US companies of being seen to fight this. More
The American public will have been pleased to learn - if they heard the headline from his Conference speech yesterday - that Tony Blair has no reverse gear. British polls may be showing a loss of trust in the PM, but the latest Harris Poll shows that in the US he is extremely popular and widely trusted, while Britain is held to be by far the most influential of European states. More
US consumers see generic prescriptions as offering far better value for money than brand-name drugs, and the gulf is probably growing, according to results from the recent Wall Street Journal Online/Harris Interactive Health-Care Poll. The survey also looked at perceptions of services such as doctors, pharmacies and nursing homes. More
According to the FTC, around 42 million telephone numbers have already been registered on the US' new National Do Not Call Registry, which aims to regulate unsolicited telephone calls to the public. The latest findings from Harris Interactive® estimate that c.60m households will sign up eventually, but show confusion about the extent of its coverage to areas such as canvassing, fund-raising and of course, research. More
Many Americans think the imminent 'recall election' in California shows the state in a bad light, according to a recent Harris Poll. However, as most email users / spam recipients worldwide are probably aware, there is little chance of the election remaining remotely low key with Arnold Schwarzenegger standing against incumbent Gray Davies. More
As the second anniversary of the attack on the World Trade Center approaches, Americans have once again voted New York their favourite city, according to the Harris Poll. The 'Big Apple' has topped the poll in six of the last seven years, beaten only in 1998 by San Francisco. The remainder of this year's top five are in the west - San Diego, San Francisco, Las Vegas and Los Angeles. More
Americans may be less likely to travel abroad since September 11th, but according to Harris Interactive® their ideal destinations have not changed much. France has actually recovered from 6th to 4th place in the rankings despite its stance on Iraq. Australia is the no.1 choice for the 7th year running, and the biggest faller this year is Canada. More
If death and taxes are the only two certain things in life, it must be significant that Americans are feeling less worried about the latter. A poll by Harris Interactive shows that only 52%, comfortably the lowest percentage since the question was first asked in 1970, believe themselves to have 'reached the breaking point on the amount of taxes they pay'. More
New York has moved rapidly up the list of Americans' favourite states to no.5, according to the Harris Poll - but it may struggle to climb higher as the top 4 are unchanged from last year with California first and then Florida, Hawaii and Colorado. More
Harris Interactive has released its financial results for the fiscal fourth quarter and for the full fiscal year ended June 30, 2003. Revenue for the full fiscal year was $130.6 million, up over 30% on the fiscal year 2002. Pre-tax earnings were $8.2 million or $0.15 per share, compared to a loss of $14.8 million, or ($0.32 per share) reported for fiscal year 2002. More
Public opinion is divided over two recent high-profile rulings of the US Supreme Court, according to a Harris Poll conducted in mid-July. The rulings cover murder convictions where the defendant has no competent lawyer, and the right of a university to use race as one of several factors when deciding whom to admit. More
For the fourth year running Americans have voted Sony number one in the annual Harris Poll of 'best brands'. Kraft moves up from fourth to second place this year while Dell slips from second to third place. General Motors jumps from tenth to fourth place. Microsoft, Kellogg's and Procter & Gamble are new to the list. More
A poll conducted by Harris for the thirteenth anniversary of the Americans with Disabilities Act (ADA) has found that both awareness of and support for the key principles of the Act has declined in the past four years. More
Around forty per cent of US workers would like to leave their jobs for new opportunities in the next 12 months, despite the troubled national economy and a difficult employment market, according to the 2003 Spherion Emerging Workforce Study. More
According to the latest Harris Poll, a majority of Americans believe that what they were told by the government before the Iraq war about Weapons of Mass Destruction and links to Al Qaeda was generally accurate. More than two thirds of all adults believe that Iraq had weapons of mass destruction, and more than one third believe that the US has found clear evidence of these weapons. More
Harris Poll results for May show that US support for President Bush's handling of Iraq is still high - four points down on April's 67% high but 7% ahead of the rating in March when the war was underway. However, more people would prefer the U.N. to take the lead in the rebuilding of Iraq than the United States, and 80% believe more generally that it is important to involve a broad coalition of countries in the process. More
Americans give supermarkets significantly better marks for customer service than any other sector, according to the annual Harris Poll, which ranks fifteen industries. Supermarkets were included for the first time and achieved the highest rating for any sector in the 6 years the question has been asked - 85% believe they do a good job of serving their consumers. More
Americans are generally happier with their lives and more optimistic about their future than are Europeans, according to a new Harris Poll. The poll was based on a recent Eurobarometer survey conducted for the European Union in fifteen countries, with Americans asked some of the same questions. More
Many people believe that the risks to American tourists travelling outside the United States are worse today than they were three years ago - before September 11 - and over a quarter (26%) of Americans think they are much worse. In this context, a new Harris Poll in the US has both good and bad news for the travel industry. More
Harris Interactive has this week announced two new appointments. Jim Heisler joins the Customer Loyalty management practice to serve as vice president and senior consultant, whilst Mara Shelby has joined the agency as vice president, Strategic Marketing Solutions. More
A recent Harris Poll showed a national sample of 2,271 adults in the USA a list of 15 industries and asked them which ones should be more regulated, and which should be less regulated. Four industries were mentioned by more than fifty percent of those surveyed as needing more regulation, and the top three are all in the health care industry - managed care (60%), health insurance (59%) and pharmaceuticals (57%). The only other industry to be mentioned by more than fifty percent is the oil industry (52%). More
A recent Harris Poll in the USA finds that there are three very different consumer groups when it comes to issues of privacy. More
While Americans are far from gung-ho about attacking Iraq, they are much more supportive of doing so than are the British and the Canadians, according to a new Harris Poll conducted in these three countries. More
While between a fifth and a third of Americans with health insurance are unhappy with their own health plans (depending on which plans, and which measures of unhappiness are used) most people continue to be satisfied with their health insurance according to Harris Interactive. This is true with employer-provided plans, health insurance which is bought by individuals and families, Medicare and Medicaid. More
Goldman Sachs, Harris Interactive, and Nielsen//NetRatings have this week revealed the first findings from the 2002 USA eSpending Report, showing that online shopping adoption continues, with customer satisfaction playing a key role in overall shopping for the second consecutive year. More
Harris Interactive has reported revenues and earnings ahead of expectations for the first quarter of fiscal 2003 that ended 30th September. More
Latest research from Harris shows that corporate scandals-from Enron and WorldCom to Global Crossing and Adelphia-have had a big impact on American public attitudes toward top business managers, in general, not just those in the companies under investigation. More
On balance, a recently released Harris Poll in the States finds that a 49% to 27% plurality thinks Americans should take military action to change Iraqi government. More
A new Golin/Harris Trust in Asian Business survey reveals 72 percent of Asians cite a 'crisis of trust in the way we do business,' compared to 69 percent in the USA- but the most and least trusted businesses differ dramatically. More
The Harris Poll at this time of the year asks US consumers how much time they spend working, including at school and housework, how much time they have for leisure and what their favourite pastimes are. In most years, the numbers do not change very much. This year's survey, however, shows a sharp drop in the average number of hours spent working (including housekeeping, studying and commuting). More
Following the Harris Interactive acquisition of Total Research Corporation last year, the global research and consulting firm is rebranding several business entities in the United Kingdom under one brand, HI Europe, as it embarks on building Internet research business in the country. More
For the fourth year in a row, New York City is the most popular city in the USA where most people would like to live in or near if they were not currently living somewhere else according to recent results from a Harris Interactive survey. More
The Harris Poll latest annual survey results on 'best brands' shows Sony listed in the number one position, picked by more people than any other brand. Sony tops the list for the third year in a row, and for the fifth time in seven years. In the eight years since Harris Interactive began asking this question, Sony has never been lower than third and no other brand comes close to matching this record. More
This week sees the departure of two senior personnel from Harris Interactive/Total. David Clemm is to retire as vice chairman, effective from the beginning of next month, whilst Darren Noyce is leaving his UK Research Director role to take up a new position in London with German agency Skopos. More
Harris Interactive has recently reduced staff levels as part of its ongoing integration process with Total Research. The action affects roughly 5% of the full-time workforce in four principal locations on the east coast of the USA. The affected employees are mainly support staff with overlapping functions in the combined company. More
Corporate sponsorship in mass-market entertainment has always been a controversial subject. However, Americans do not seem to mind the link, as in the case of the current Harry Potter film tie-in with Coca-Cola. Such is the conclusion of the latest Harris Interactive Sportainment poll in the US. More
Goldman Sachs, Harris Interactive and NetRatings have announced a partnership to deliver a new eSpending Report tracking weekly US online shopping and buying attitudes. The study will be based on a national American survey of 500 online shoppers randomly chosen from Harris Interactive's panel of Internet users. More
Harris Interactive is to acquire Total Research following the recently gained approval of both companies' shareholders. The new combined company is expected to generate approximately US$130 million in worldwide revenue this fiscal year. More
American researcher Harris Interactive and PR company Witeck-Combs Communications are to launch The Gay and Lesbian Pulse in the USA. This new research follows and supports the previously launched specialised American research practice focusing on the gay, lesbian, bisexual and transgender (GLBT) consumer market. More
Harris Interactive has acquired M&A Create Ltd, a Tokyo-based market research and consulting firm. Previously, Harris Interactive and M&A Create were partners in Harris Interactive Japan (HIJ), a joint venture that was created in February 2000. More
Harris Interactive is launching an aggressive programme to grow its respondent panels in the UK, Japan, Germany, France, Canada, and Italy, followed quickly by Brazil, Spain, Mexico, Argentina, Chile and China. This is to reinforce its presence in the international online research sector. More
Harris Interactive has announced the acquisition of Market Research Solutions Ltd (MSRL), the Oxford-based research agency. In a part cash and part stock deal, Harris Interactive has agreed to employ 75 MRSL employees, as well as running the existing offices in Oxford and Newport. MRSL is expected to add up to £6 million to revenues in the first year. More
News has just been released that Harris Interactive Inc. and Total Research Corporation are to merge, forming one of the world's largest research companies. The two companies expect to report approximately US$115 million in combined revenues for their 2001 fiscal years. More
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