In the US, automotive industry research specialist J.D. Power has acquired Trilogy Automotive, the automotive software division of Trilogy Enterprises. Terms of the deal have not been disclosed. More
In the US, marketing information services company J.D. Power has appointed former IBM Watson Health exec James Beem as Managing Director of its Global Healthcare Intelligence division. More
In the US, automotive research specialist J.D. Power and Associates has helped parent company McGraw-Hill achieve a 7.9% revenue increase to $223.1 million for its Business-to-Business Group. More
A new study from Kelley Blue Book reveals the number of Americans thinking of buying a gas-guzzling sports utility vehicle (SUV) is rapidly declining, mainly thanks to the high price of fuel. Meanwhile, the number of vehicles powered by hybrid electric or clean diesel engines is set to more than double, according to J D Power and Associates. More
The AA and RAC continue their domination of the UK's roadside assistance customer service ranking, with the former going back to the top, according to J.D.Power and Associates. Overall satisfaction scores remain high and competition intense. More
McGraw-Hill has completed its previously announced acquisition of J.D. Power and Associates. The announcement stresses continuity for the operations of the acquired company in terms of both key personnel and office locations. More
J.D. Power and Associates has promoted Tom Donnelly to Executive Director of Automotive Client Services, with previous incumbent Gary Tucker moving to head up the firm's Finance and Insurance division as Senior Vice President. More
The automotive industry in the US is under threat from low cost competition, according to its CEOs in a survey by PwC – but 'offshoring' also represents a huge opportunity for the sector. A separate survey by J.D. Power says the market for hybrid vehicles will top out at around 3% by 2011, with price sensitivity a major factor. More
For the first time, Korean-branded vehicles outpace both European and US in initial quality, according to the recent J.D. Power and Associates 2004 Initial Quality StudySM (IQS). However, manufacturers from most countries and regions performed well with more than 80% of nameplates improving on their 2003 scores, and problems down 11 percent overall. More
Certified pre-owned vehicles are an increasingly popular choice among US used-car buyers, according to the J.D. Power and Associates 2003 Used Vehicle Sales and Certification StudySM just released. Both sales and awareness of the scheme have grown despite competition from aggressive new-vehicle incentives. More
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