Sales Ops Mumbai, India Competitive salary - (posted May 27 2026)
Company: Toluna Advertisers Ref: MrWeb/1440MrWeb Ref: 162986
Job Spec: Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions - faster. For 26 years, we have partnered with the world's leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we've made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights.
Learn more at www.tolunacorporate.com
Responsibilities:
- Manage international and multi-country Qualitative Market Research RFQs.
- Work closely with the Qualitative Research Team and Client Directors to understand the Market Research project requirements and specifications and choose the best external agencies to partner with.
- Work with different external agencies which provide Market Research related services like fieldwork, translations, moderation, freelancing etc.
- Work closely with Regional Qualitative Director to price Market Research projects and maintain target margins.
- Develop and maintain strong relationship with suppliers to ensure reliable service delivery.
- Onboard new vendors proactively by constantly improving quality, cost, and delivery.
- Ensure purchase orders are processed and delivered to external suppliers in a timely manner.
- Ensure process compliance as per company policies & procedures.
- Work closely with Accounts Payable team to troubleshoot any purchase order or invoicing related issues.
- Be agile in adopting new tools, ways of working towards continuous improvement to better business outcomes.
- Provide market insights and intelligence to make informed sourcing decisions.
Skills & Requirements:
- 1+ years of Qualitative Market Research experience.
- Understanding of Procurement preferred but not mandatory.
- Excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Strong negotiation skills, with the ability to build relationships and influence at all levels.
- Experience working in a cross-functional team environment.
- Proficient in Office 365, SharePoint, and MS Project.
- Can work independently as well as in a team.
Our Values
Acting with Ownership: Demonstrating individual accountability
Bringing a Forward Mindset: Being action-oriented, bold & entrepreneurial
Collaborating with Curiosity: Exhibiting teamwork through togetherness
Discussing openly, committing jointly: Sharing your views openly
Embracing Empathy: Being egoless & caring
What We Offer
At Toluna, we're all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you're passionate about making an impact, we'd love to have you on board.
Join our global team. We welcome big thinking and reward great work.
Who to contact: Apply here
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