Senior Account Manager - Online Market Research Sydney $AUD 90-110,000 + Super + Comms - (posted Mar 3 2025)
Company: Resources Group Advertisers Ref: RH280125MrWeb Ref: 162068
Job Spec: Our client is a market-leading provider of online research, connecting brands with meaningful data to shape strategies and decisions. They deliver accurate, reliable, and actionable insights at speed and scale. At the heart of their success is a commitment to creating an inclusive, flexible, and empowering workplace for their team. Passionate about delivering exceptional client experiences, they take pride in offering an access panel unparalleled in quality.
About the Role:
This is a client-facing position where you'll serve as the key contact for your accounts, fostering strong client relationships and delivering high-quality solutions. As a Senior Account Manager, you'll work closely with internal teams and external stakeholders to ensure seamless project execution. From developing retention strategies to identifying new business opportunities, you'll play a pivotal role in driving client satisfaction and portfolio growth.
Key Responsibilities:
- Build and maintain positive, lasting relationships with clients, acting as their trusted partner.
- Develop retention and growth strategies, identifying opportunities for improvement and expansion.
- Advise clients on research design, feasibility, and best practices for data collection.
- Collaborate with internal teams to ensure smooth project delivery, adhering to timelines and budgets.
- Represent the organisation at industry events, networking to expand the client base.
- Provide innovative solutions to sampling challenges, ensuring client goals are met efficiently.
- Deliver accurate proposals and communicate effectively to address client needs.
About You:
We're looking for someone who thrives in a fast-paced, collaborative environment and is passionate about creating positive outcomes for clients.
Your Skills and Attributes:
- Proven experience in market research, with expertise in fieldwork management, operations, or project management.
- A natural communicator with strong client management skills and the ability to build rapport at all levels.
- Tech-savvy, with a solid understanding of market research tools and data collection technologies.
- Solutions-oriented, highly organised, and able to juggle multiple priorities with ease.
- A team player with a track record of delivering results and fostering collaboration.
What's in It for You?
- A fun and flexible work environment, including hybrid working options (2-3 days in the office).
- A team culture that values balance and autonomy.
- Opportunities to work with local and global clients on exciting, impactful projects.
- 27.5 days of annual leave.
- A company that truly invests in its people, offering opportunities for growth and development.
About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.
Who to contact: Please contact Rowan Haylett at Resources Group on 04498 80582 to discuss things further, or email rhaylett@resourcesgroup.com
Please say that you found the vacancy on Greenbook / MrWeb! Thanks for your interest.