Senior Manager - Market Research Data Operations Melbourne, Aus $AUD 100-140,000 + Super - (posted Dec 9 2025)
Company: Resources Group Advertisers Ref: RH081225MrWeb Ref: 162624
Job Spec: This is a rare and exciting opportunity to join an agile and future-focused independent market research and insights agency in a newly created position focusing on data automation, visualisation and innovation. Working with high-profile clients within FMCG and Consumer Services, their vision is to continue to shape the future of brand and customer experience research, delivering top-tier insights to clients across Australia and New Zealand.
As a Senior Manager within their Research and Data Operations team, you will drive the selection and implementation of new tools and technology to keep this business at the top of its game, helping to automate its reporting ecosystems via Displayr and leverage the best AI and technology has to offer. The work centres on sizeable, high-profile, always-on tracking programs for global and local brands across sectors (FMCG, Media, Telco, Finance), and you'll be comfortable working with large volumes of quantitative survey data.
Key Responsibilities:
- Design: Collaborate cross functionally with operations and client teams to transform research briefs into structured reports that align with client vision, ensuring clarity, consistency, and accuracy.
- Production: Oversee the production process, ensuring timely and accurate delivery of client insights, leveraging automated workflows for maximum efficiency.
- Technology: Lead the selection and implementation of advanced analytical tools (AI, machine learning) to optimise the research process and drive actionable insights.
- Quality Assurance: Implement a rigorous QA framework, ensuring 100% accuracy and client satisfaction in all deliverables.
- Collaboration: Work closely with client teams and internal stakeholders to ensure smooth delivery of research briefs and meet client expectations.
Ideal Candidate:
- Proven experience in market research data operations and automation.
- Expert skills in a variety of data processing and analysis tools including VBA, Python, SPSS, Q and Displayr.
- A passion for innovation and a forward-thinking mindset, with experience in utilising AI and other technologies in research.
- A strong understanding of statistical analysis, data management and reporting.
- Excellent organisational, and communication skills.
- Ability to manage competing priorities in a fast-paced environment.
About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.
Who to contact: Please contact Rowan Haylett at Resources Group on 04498 80582 to discuss things further, or email rhaylett@resourcesgroup.com
Please say that you found the vacancy on Greenbook / MrWeb! Thanks for your interest.