Investment for Outsourcing Management Platform ArenaCX

In the US, customer services outsourcing management platform ArenaCX has raised $4.2m in a funding round, which it will use to fuel further company growth.

ArenaCX uses data on outsourcing providers and their expertise to vet a marketplace of more than 100 business process outsourcers. Companies can use this data to link with outsourcing providers who offer the type of experience they are looking for, or who match characteristics they are seeking. ArenaCX handles solutions for all stages of the customer journey, and its partner network supports more than 40 languages.

New funding comes from Eagle Ventures, Sovereign's Capital, Beyond Capital, Triangle Tweener Fund, and other parties. Alan Pendleton (pictured), co-founder and CEO of ArenaCX, comments: 'Outsourcing allows companies to access talent, and continue to scale their business, even in tough markets and amidst a labor crunch. But there are thousands of outsourcing companies around the world, and it can be daunting. ArenaCX helps companies scale with ease: confident that they are sourcing the right outsourcing partner at the right price on the right contract terms.'

Web site: www.arenacx.com .