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Research shows potential in Chinese Internet use
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26/10/00
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Cheskin Research and chinadotcom corporation have announced the release of
their new large-scale research on the behaviour of Internet users in China.
Marketing Manager at Cheskin Nancy Shimamoto has explained the thinking
behind the survey. "With China's imminent acceptance into the World Trade
Organization, a giant barrier to global trade is about to fall. The next
step will be to thoroughly understand the 17 million current online users
in Mainland China. The Chinese are not one homogeneous group, but differ
greatly across geographic regions. Identifying and understanding these
differences will be critical to success in this market."
The survey has succeeded in providing insights into the attitudes,
behaviours and motivations of Internet users in China, Hong Kong and
Taiwan. The key insights were found to be that:
- Despite barriers, there is significant potential for e-commerce growth
throughout Greater China. And in the case of mainland China, the Internet
actually provides a means to complement what is lacking offline
- Hong Kong users prefer to shop in the real world instead of online.
The preponderance of convenient, sophisticated shopping opportunities,
make these users the least likely purchasers. However, the Internet does
have a higher entertainment value here
- Place of residence is the main differentiator of online behaviour.
As such, users in mainland China differ significantly from those in Hong
Kong, Taiwan, and North America
- Overall, trust in the privacy and security of the net is relatively low
in Greater China, though mainland China users are least concerned with
these issues. Given this, they are more willing to trade personal
information for better service or price
- Lack of technology ownership and access in mainland China is not a
deterrent to online usage. Instead, nearly a third of these users go online
from cafes, with the same proportion going online for more than 20 hours a
week
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