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Boom Time for Pink Holiday Market
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19/12/00
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A new report from Mintel, The Gay Holiday Market, highlights a rosy future for the pink travel market, with greater gay tolerance in society and diversification in product offerings set to revolutionise the market.
Latest research from Mintel finds a strong propensity to multiple holiday
taking among gay consumers. Contrary to popular belief the beach/resort is
no more appealing to the gay consumer than any other holiday maker. Concern
over discrimination means that the majority of gay people will avoid
countries known to be homophobic. Nevertheless, almost a quarter of gay
people are not concerned about gay issues while travelling, while just 3%
had booked a gay specific holiday.
Exclusive research reveals considerably more holiday-taking amongst gay
consumers compared with the national average. Some 72% of gay people (based
on a sample of 933 adults at the London Mardi Gras) have taken a holiday
lasting a week or longer within the previous year (amounting to an estimated
2.7 million holidays per year), compared with 61% of all adults.
Gay consumers are not only more inclined towards a higher than average
rate of multiple holiday-taking, but as many as 23% had taken at least two
holidays, compared with 19% of all adults. More notable however, is the
number of gay and bisexual respondents who have taken three or more
holidays, amounting to almost a quarter of respondents, compared with 11% of
all adults.
The beach/resort-type holiday is the main stay of the holiday industry,
and the gay market is no different in this respect. However, despite the
prevalence of beach/resort holidays in gay-specific resorts, these holidays
hold no greater pull to the gay consumer than other holiday makers.
Indeed, a quarter of gay consumers had been on a beach/resort holiday last
year, this is actually less than the average 29% of all adults. By
contrast, city breaks were taken by 23% of gay consumers - much higher than
the average 9% of all adults.
Some 16% of gay people had encountered some form of discrimination in a
hotel or guest-house. This rose to a fifth of lesbian and bisexual women.
Those aged between 30 and 44 were most likely to have experienced some form
of discrimination - this increased to almost a quarter of 30-34 year olds.
Over two-thirds of gay or bisexual men and 70% of gay/bisexual women will
not go to a country or resort which is known to be homophobic. According to
Jackie Robson, Leisure Consultant, "There are a number of resorts and
countries, which have a known record of homophobia which the industry needs
to be aware of, thus avoiding possible situations of embarrassment or even
danger for gay clients."
Gay friendly companies and hotels are important to respondents, but not
essential. Around 40% of gay respondents agreed that they were more inclined
to book with a gay-friendly travel company, with those respondents over the
age of 35 showing the strongest agreement with the statement.
Again, the strongest agreement with the statement about the importance of
staying in a gay friendly hotel comes from older respondents, an average of
43% of respondents agreed that it was important to stay in a gay friendly
hotel. In fact some 22% of gay respondents said they were not concerned with
gay issues when travelling. "Gay holiday makers will travel anyway,
but they do represent a relatively untapped market. Travel companies
showing some form of affinity to this market are much more likely to earn
loyalty and thus earn repeat bookings" added Jackie Robson.
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