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Medallia | May 13 2008 |
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In the US, Medallia, which provides systems to track customer satisfaction, has appointed Nelson Pascua as VP of Client Services – Retail.
Pascua joins from Harris Interactive, where he was VP and Research Practice Leader at the firm’s Canadian subsidiary. Before this he worked for the NPD Group and Market Facts, as well as for Silicon Valley technology companies Chingari and Galileo Laboratories. In addition, he managed the customer satisfaction and loyalty program for the Bank of Montreal. Pascua holds an MBA from the Schulich School of Business in Toronto, and a BA in Economics from the University of Toronto. ‘Nelson brings an optimal perspective to our retail business,’ said CEO Borge Hald. ‘His experience will help our retail clients fully realize the potential of the Medallia solution.’ Founded in 2001, Medallia provides enterprise feedback solutions to enable companies to gather, monitor and act on feedback from customers, partners and employees. Web site: www.medallia.com . Printer-friendly version of this article. Email this article to a friend.
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