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Web Survey Standard for ORC
Research agency ORC International has earned the internationally recognised ISO 9001:2000 quality certification... for its web designers.
The company's bespoke web design division, ORC e-Insight Development, met requirements for quality procedures in the design, development, deployment and support of its web-based research applications.
According to Mike Tickner, manager of ORC e-Insight Development, 'Being awarded ISO 9001:2000 is a significant achievement for the company as it has been an important element of our strategy to become leaders in the integration of research and technology.
'Among its many benefits, ISO9001:2000 helps organisations such as ours improve customer satisfaction levels, internal efficiency and employee involvement... this endorsement means that our clients will be able to commission bespoke systems, secure in the knowledge that exemplary levels of quality will be maintained throughout the project'.
ORC's corporate web site is at www.orc.co.uk
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