UK-based eDigitalResearch has launched a service called the HUB Text Analysis solution, which sifts unstructured comments published online.
Developed by the firmís in-house technical and insight teams, the new solution combines research expertise with proprietary technology which automatically codes responses in real-time to enable clients to analyse customer comments.
The solution is integrated into eDigitalís research and reporting HUB
portal, and all data is available for immediate analysis.
Head of Research Derek Eccleston
comments: ĎBy combining our extensive knowledge of what customers are saying with our very simple, in-house technology, weíve created an extremely effective solution thatís suitable for all budgets. For only a small investment our clients can benefit from an automated approach to analysing comments in real-time.í
Web site: www.edigitalresearch.com