Confirmit Horizons Adds Fieldwork Progress Feature

Research software firm Confirmit has added a number of new features to its flagship Horizons platform, including 'Fieldwork Reporting' which promises researchers instant access to key information on the progress of their survey projects.

Confirmit offers a wide range of software products for feedback / data collection, panel management, analysis and reporting. The new 'Fieldwork Reporting' feature is available through the firm's Survey Designer module, and offers survey performance measures, metrics, top line results, cross tabs, quota details and verbatims - all generated through one click.

The company has also introduced a number of CATI improvements, designed to make call handling and management easier. These include break classifications, to allow managers to monitor staff breaks for payroll and workload management purposes; enhanced filtering and quota balancing; improved inbound call handling and IVR support; and 'more efficient' internal and external call transfer. Confirmit has also introduced support for respondent rewards, through a partnership with Virtual Incentives.

Terry Lawlor (pictured), EVP Product Management, comments: 'Market Research businesses are constantly evolving and need evolutionary technology to support them in their day-to-day activities. Our agile development combined with continuous deployment ensures we're able to rapidly meet our customers' evolving needs for faster, deeper, more actionable insight'.

Web site: www.confirmit.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.