Seed Funding for Customer Feedback Analyst Yogi

In New York, customer feedback analytics platform Yogi has raised $2.3m in a seed funding round, which it will use to expand its core technology, and grow its engineering and sales teams.

The SaaS platform uses natural language processing algorithms to provide analysis of millions of unstructured customer opinions from sources such as ratings, reviews, surveys and support requests. Yogi analyzes data points, then provides results through visualizations that enable teams to dive into the details and manipulate their feedback data chronologically, categorically, and even emotionally. In addition, its neural network technology provides contextual analysis by taking into account many of the factors a human does when reading and interpreting data, such as a word's placement in a sentence.

New funding has been led by RTP Ventures, with participation from Felton Group, and the family office of Jaffray Woodriff, while existing investors Entrepreneurs Roundtable Accelerator (ERA) also made a follow-on investment in the round. Gautam Kanumuru (pictured), Yogi co-founder and CEO, comments: 'From the beginning, it was clear that RTP and Jaffray were completely in tune with our mission to help companies effectively use customer feedback to build better products and customer experiences. Also, with their strong backgrounds in data science and AI, they truly understand our backend technology and how it will allow us to stand out from the competition.'

Web site: www.meetyogi.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.