Qualtrics Launches Candidate Experience Tool

Experience management platform Qualtrics has launched a solution called Candidate Experience, to improve clients' recruitment processes using ongoing candidate feedback.

SAP-owned Qualtrics provides solutions for clients to continually assess and improve the four 'core experiences': CustomerXM, EmployeeXM; ProductXM, and BrandXM. The new Candidate Experience solution promises to improve the experience for candidates - from recruitment, to application, interview, and offer - by understanding what they are thinking and feeling throughout the hiring process.

The firm says its solution automatically asks for feedback, enabling HR execs to understand sentiment and take immediate action to enhance the experience for all candidates, regardless of the hiring outcome. Teams can combine experience data from what candidates are telling them about the recruiting and hiring process, with operational data from their applicant tracking systems - such as acceptance rates, dropout rates, or time to hire - to enhance their recruitment efficiency, hiring quality and retention.

Jay Choi (pictured), Chief Product Officer, comments: 'Too often companies miss out on great talent simply because they deliver a poor candidate experience. Getting the hiring process right - especially with a remote-heavy workforce - will be the biggest differentiator for companies looking to attract and hire top talent. With Candidate Experience, businesses are able to know which actions will fix and improve the experience they are delivered to candidates'.

Web site: www.qualtrics.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.