British Employees More Satisfied

Employee satisfaction in the UK workplace is steadily rising, according to a new report from ORC International entitled 'Putting it in Perspective'. Two thirds (67%) of employees rated as satisfied, compared to 58% in 1999.

The annual report is based on data derived from ORC Perspectives, the UK's largest employee survey benchmarking database, which represents the opinions of 1.4 million employees. The report reviews trends in UK employee opinion over time and by industry.

Only ten per cent separates the most satisfied sector (financial, 73%) from the least (central government and housing sectors, 63%). Family-friendly policies, annual bonuses and pay incentives are the suggested drivers for satisfaction in finance, whereas ORC suggests that the lower public sector ratings could possibly be attributed to 'bureaucracy, excessive paperwork and insufficient resources leading to unmanageable workloads'.

According to Rory MacNeill, ORC International's Employee Research Director, the substantial increase over the past five years is encouraging. 'I think it is fair to say that the increasing popularity of employee opinion surveys has played a part in this success, as there is truth in the saying that what gets measured gets managed. By examining the factors which drive performance, and enabling managers to action the issues that matter to employees, ongoing employee survey programmes are proving an essential tool in enhancing employee satisfaction and engagement'.

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.

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