Stakeholder Consultation Seminar

ORC International is hosting an one day Stakeholder Consultation seminar in London on October 25th. The event will address a number of factors to be borne in mind at the outset of a stakeholder consultation programme.

The seminar will feature some of the work carried out by ORC International this year with an emphasis on real life and relevant case studies:

• Launching a mystery shopping programme and the need for consultation at the outset - a UFI and Learn Direct case study.
  
• Modernising sports and swimming facilities - a consultation case study from Bristol City Council.
  Bristol City Council.
  
• Exploring the links between staff and customers - a case study from Defence Estates.
  
• What do organisations do with their customer satisfaction results - and what should they be doing?

For further information, contact Abby Wright on +44 20 7675 1154

All articles 2006-22 written and edited by Mel Crowther and/or Nick Thomas unless otherwise stated.

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