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 RECENT NEWS ITEMS |
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Outsourcing and Offshoring

14/1/26
In the US, tech research and advisory firm ISG has acquired the AI Maturity Index, a platform allowing firms to assess and improve the AI readiness of their workforce. ISG has also appointed Steve Hall as Chief AI Officer, leading a new ISG AI Acceleration Unit; and plans the launch of an AI-powered insights platform. More.
4/1/26
Professional association the Market Research Society of India (MRSI) has released its annual industry sizing report, suggesting that revenue for the sector rose some 10.9% last year, to around $US 3.5bn. Growth is expected to remain around 10% for 2026, despite global economic headwinds and geopolitical uncertainties. More.
22/12/25
That's It for 2025 from DRNO - the news flow is slowing and we're going to take our usual Christmas and New Year break, and return on 5th January as many others seem to be doing. For those who do Christmas: Have a great one! To all of you regardless, thanks for reading this year. More.



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What's Included?
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| Two growing trends for companies looking to cut costs and/or to focus local resources on core activities. Outsourcing - giving certain tasks to partner / supplier companies to perform - is distinct from offshoring (getting them done in other countries, either by your own employees there or by other companies) 'though often associated with it. |
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FEATURES
Past and Future:
What has happened and is yet to happen on MRO Maturity
by Palanivel Kuppusamy - Co-Founder, Dexterity.
Scribe to Poet:
How the KPO market is changing by Sunil Mirani - Co-Founder, Ugam Solutions.
Market Research and the Musk Deer by Palanivel Kuppusamy - Co-Founder, Dexterity.
Bridge Over Troubled Water? by Sunil Mirani - Co-Founder, Ugam Solutions.
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Asian Fieldwork Services Project Manager South East Asia
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FEATURED SUPPLIERS
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Ugam Research Solutions Ltd
Solutions for complex multi country CATI, online and mixed mode studies. Specialists in Healthcare, I T and general B2B studies. www.ugamresearch.com
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 Pulse Group Inc.
A first class offshore Research Process Outsourcing (RPO) company, built exclusively to serve the global market research industry. www.pulse-group.com
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Dexterity KPO Services
A leader in providing comprehensive technology and process services for Data management, Research and Analytics, with a focus on Data Mining, Analytical Intelligence, Survey scripting and custom reporting. www.mrkpo.com
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 Cross-Tab Marketing Services
A full range of market research and data analytics solutions from managing end-to-end research operations to market research process outsourcing, secondary research and paneling services. www.cross-tab.com
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Annik Technology Services Pvt. Ltd
Annik’s Data Management Services unit works with some of the largest companies in the US and Europe to support data governance, data quality, CDI and MDM services components and Business Intelligence. www.anniksystems.com
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ALL SUPPLIERS Adventity, Inc. - Cido Research. - Cognizant - Datascension - Evalueserve - Integreon - iPacesetters - Motif - Pulse Group - Satyam - TPI - Ugam Research Solutions Please email if there are any relevant agencies you don't see listed here.
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