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In the US, Facebook has acquired customer relationship management platform Kustomer, which focuses on omnichannel enterprise customer service. The deal was valued at $1 billion according to a report in The Wall Street Journal which cited 'people familiar with the matter'.Read More
In London, real-time digital customer engagement, location and communications technology provider Localz has raised £2m in a venture round of funding, for further development of its product portfolio.Read More
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