Research Panel Asia (RPA) has opened a 24-hour operations centre in the Philippines, to help accelerate project turnaround.
The firm - which is a subsidiary of Japanese Internet service company EC Navi - already has a Japanese panel of 1.5 million users, and aims to roll out a Chinese panel of 300,000 users by the end of 2010.
Earlier this year, RPA established a subsidiary in Korea, and launched its 'Panel Now' service site. The new service has been established to enable the firm to reply to clients and provide quotations 24 hours a day, regardless of time zone differences between Asia, the US and Europe.
President Shogo Nakazato says that through the new facility, RPA aims to offer a one stop, multi-country project service, to secure both 'panel and operational quality'.
Web site: www.researchpanelasia.com .
All articles 2006-19 written and edited by Mel Crowther and/or Nick Thomas.