Honda-owners are the most satisfied motorists in France, according to new consumer satisfaction survey. While Honda is the most satisfying brand to own, Toyota and BMW have snapped up the best car awards.
The first French Customer Satisfaction Index (CSI) study from J D Power and Associates and L'Automobile Magazine measures 16,000 French motorists' satisfaction with quality and reliability (38%), vehicle appeal (22%), costs (20%), and service (19%).
Honda scores a total of 819 out of 1,000, doing particularly well for quality/reliability and service satisfaction. BMW, a favourite for vehicle appeal, follows closely with a score of 816.
Individual model winners are as follows.
All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.
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