Sprinklr Hires New Product and Strategy Chief

In New York, unified customer experience management platform Sprinklr has appointed Karthik Suri as its Chief Product and Corporate Strategy Officer, effective immediately.

Sprinklr's 'Unified-CXM' platform' captures massive amounts of structured and unstructured data from customer engagements on more than thirty channels. The company was led by its founder Ragy Thomas until last year.

Suri (pictured) brings more than 25 years of tech industry product leadership and strategic experience, most recently from Cornerstone OnDemand, where as CPO he was responsible transforming the product from a learning solution to a full-stack, workforce agility and intelligence platform. Earlier he was Chief Product and Technology Officer at personalized health management company Invitae; and SVP, COO at GE Digital, leading strategic growth planning, business operations, market intelligence, M&A integration and other operational functions. He has also held leadership roles at PayPal, eBay, Magento and Yahoo! He holds a B.E. in Mechanical Engineering and an M.Sc. in Chemistry from BITS, Pilani, India, and a dual MBA from Columbia Business School and University of California, Berkeley, Haas School of Business.

In his new role he reports to company President and CEO, Rory Read, who comments: 'Karthik is a unique product leader with the rare combination of technical depth, strategic acumen and operational rigor. His ability to identify market opportunities, build and transform products that customers love, and drive strategic growth through both organic innovation and inorganic opportunities makes him a strong fit for this role, particularly given the transformation we are currently going through at Sprinklr.

Web site: www.sprinklr.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.