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Deloitte Buys Customer Experience Measurement Firm LRA

US-based customer experience measurement firm LRA Worldwide (LRA) has been acquired for an undisclosed sum by accountancy and consulting firm Deloitte. More

LRA Promotions Create Field Office Network

LRA Worldwide, a customer experience management firm which conducts mystery shopping exercises in the hospitality sector, has promoted seven staff to the post of Senior Consultant or Account Manager. More

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