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Customer engagement specialist Verint has announced Q4 and full year results for the period ending January 31st 2024. Q4 revenue grew 12% year-on-year to $265m, while full year revenue crept up just 0.9% to $910m. Full year net income more than doubled to $39.6m. More
Customer Engagement specialist Verint has launched a new Experience Management tool promising 'experience insights at scale across a brand's customer touchpoints'. Features include direct and 'inferred' feedback collection, advanced CX analysis, rich reporting and automated actions. More
US-based analytics and customer engagement business Verint has announced the acquisition of personalized social messaging provider Conversocial for $50 million in cash. More
US-based analytics specialist Verint Systems Inc. has launched a number of consulting offers and packaged services designed to help companies enhance their customer experience (CX). More
In the US, speech and text analytics specialist Verint has acquired voice-of-customer (VoC) technology firm OpinionLab. Terms of the deal were not disclosed. More
In the US, speech and text analytics specialist Verint has added geolocation targeting options to its Enterprise Feedback Management (EFM) solution. More
In the US, speech and text analytics specialist Verint Systems has acquired Texas-based social media software firm Telligent, which specializes in powering online communities and enterprise social media networks. Terms of the deal were not disclosed. More
Former Vovici Chairman and CEO Greg Stock has joined IT monitoring and analytics software provider Zenoss as Chief Executive Officer, replacing co-founder Bill Karpovich who will remain on the firm's Board of Directors. More
US speech and text analytics specialist Verint - which owns survey software firm Vovici - is to buy customer services solutions company KANA Software for $514m, enhancing its ability to analyze customer and employee experience data and implement customer-centric strategies. More
New York-based speech and text analytics specialist Verint - which owns survey management software firm Vovici - has introduced an employee survey and engagement solution, 'Voice of the Employee' (VoE). More
New York-based speech and text analytics specialist Verint - which owns survey management software firm Vovici - is to acquire its holding firm Comverse Technology Inc (CTI), thus eliminating CTI's majority ownership of the company. More
New York-based speech and text analytics specialist Verint has reported net profit of $6.3m for the first fiscal quarter of 2012, compared with a net loss of $3.7m a year earlier; helped mainly by a 12% increase in revenue to $196.6m. More
In the US, speech and text analytics specialist Verint is to acquire online survey management software firm Vovici. Terms include an initial cash payment of $56.5m, and then up to $19.9m based on future performance. More
In the US, Verint Systems - which analyzes voice, video and data - has introduced new speech analytics technology for use in small and medium-sized contact centers. More
Melville, New York-based analytics firm Verint Systems has purchased CRM solutions firm Witness Systems. The deal was concluded at $27.50 per share, or nearly $950 million. More
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