Heap Adds Two Chiefs to Leadership Team

US-based insight automation specialist Heap has appointed Ahmed Quadri as Chief Customer Officer, and Sean Andrew as Chief Revenue Officer, replacing Marc Troyan and Dennis Dresser respectively.

San Francisco-based Heap automatically captures customer app and web site user interactions, without requiring tracking plans, tracking code or tags. Real-time reports help clients understand what users are doing, while generating up-to-the-minute usage metrics. In June, the company launched Heap Illuminate, a suite of capabilities that automatically uncover insights about user behavior on customers' web sites and digital products.

Quadri joins from connected data platform Reltio, where he spent six years leading the Customer Success division, before which, he held leadership positions at Salesforce, Strevus, Informatica and IBM. Andrew previously served as VP of Worldwide Commercial Sales at app intelligence company AppDynamics, and as SVP of Worldwide Corporate Sales at document database firm Mongo DB.

CEO Ken Fine comments: 'We're thrilled to welcome Ahmed and Sean to the Heap team. Both are tremendous GTM leaders with deep experience scaling highly successful companies. The addition of Sean and Ahmed will allow us to build a powerful go-to-market engine that can sell and deliver enormous value to digital experience owners across verticals and company sizes.'

Web site: www.heap.io .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.