Senior Client Executive Remote, Mexico Competitive Salary - (posted Apr 14 2026)

Company: Toluna
Advertisers Ref: MrWeb/1406
MrWeb Ref: 162873

Job Spec: Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions - faster. We partner with the world's leading brands, delivering impact through our advanced technology platform, comprehensive solution portfolio, global first-party panel, and world-class team of research experts. We are making investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding. Toluna operates in 70+ countries, redefining the future of insights. Learn more at www.tolunacorporate.com


Introduction:

The Senior Client Executive is a junior-level role that will join our amazing team in Mexico to provide integral support to the sales team, handling all administrative tasks, and acting as a consultant on online data collection methodologies, partnering closely with research and advertising clients.


Responsibilities:

• Promote, sell, and secure orders from existing and potential clients.
• Prepare documents such as price quotes, terms of the sale, delivery dates and service obligations
• Provide routine dependable backup coverage for your respective sales rep.
• Keep abreast of products, applications, technical services, market conditions, competitive activities, and advertising and promotional trends.
• Provide management with written and oral reports on client needs, problems, interests, market situation, competitive activities, and potential new products and services.
• Submit periodic reports detailing activity and sales volume.
• Continually monitor project progress and resolve problems as they arise.
• Maintain project files, including complete documentation and audit trail.
• Maintain a strong relationship with the client during the entire project process, reporting regularly to the client on their deliverables to ensure outstanding customer satisfaction.
• Conduct follow-up calls to all your clients to ensure satisfaction with all agreements reached during the sales process.
• Will handle special projects as determined by the manager. This activity is required to be promoted to the next level within this job family.
• Assist in the training of new hires within the sales and support teams.

***Please submit your CV in English

Your Profile:

• Successful completion of college-level training in the areas of market research. A college degree is preferred.
• Must be computer literate - proficient in Excel.
• Strong commitment to deadlines and the ability to manage time effectively.
• Demonstrated problem-solving and organizational skills.
• Demonstrated ability to learn to work independently in a fast-paced environment.
• Must be detail-oriented, flexible, and resourceful.
• Must adhere to the highest level of customer satisfaction standards in the industry.
• Language proficiency: Must be able to communicate effectively in English both verbally and in writing.
• Sales-minded individual with 0-2 years of inside sales or customer service experience.
• Market research industry experience is a plus.

Our Values:

Acting with Ownership- Demonstrating individual accountability
Bringing a forward mindset- Being action-oriented, bold and entrepreneurial
Collaborating with Curiosity- Exhibiting teamwork through togetherness
Discussing openly, committing jointly- Sharing your views openly
Embracing empathy- Being egoless & caring.

What we offer:

At Toluna, we're all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you're passionate about making an impact, we'd love to have you on board.

Join our global team. We welcome big thinking and reward great work. 

Who to contact: Apply here

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