Project Manager - Field Management Rotterdam, Netherlands Competitive Salary - (posted Apr 14 2026)

Company: Toluna
Advertisers Ref: MrWeb/1265
MrWeb Ref: 162875

Job Spec: The Field Manager enables successful delivery of projects using sampling methodologies specific to Toluna. In this role, the Field Manager starts data collection post a thorough understanding of client needs, project specifications & milestones. The role involves optimizing cost with & usage of supply in an efficient manner. Key Performance indicators will be gross margin & client satisfaction.


Key responsibilities

• Project delivery as per client expectations:
  • Run and confirm feasibility on assigned projects using internal tools.
  • Design and share sample plan
  • Assess and mitigate risk on fieldwork
  • Manage and monitor fieldwork
  • Raising alerts when needed
  • Advise on sampling strategy based on survey requirement
  • Associated KPIs: client satisfaction, turnaround time and quality & accuracy of sampling.
• Optimizing the usage of channels
  • Efficiently utilize available supply to complete the project
  • Focus on the respondent experience keeping in mind our capacity improvement
  • Avoid sample wastage on projects invitation design, proper incentive, survey experience
  • Associated KPIs: quota full and abandon rate, profiling utilization.
• Keeping control on COGS
  • Define the usage of channels based on guidelines to optimize our cost base on a per project base Utilization of OSS as a last resource
  • Associated KPIs: gross margin (aggregated and on projects), cost per respondent.
  • Candidate specification.

• Good communication skills - written & verbal
• Adept at handling multiple projects simultaneously
• Ability to work in teams.

Who to contact: Apply here

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