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Company: Resources Group
Advertisers Ref: RH071223
MrWeb Ref: 160501
Job Spec: This fast-growing and successful team of CX Insights specialists helps their clients move the needle on the metrics and moments that matter. They are currently looking to hire a Research Director to manage an exciting portfolio of client accounts within the services sectors.
Doing more than just delivering data they help their clients engage around a common CX vision from C-Suite to the frontline. And the partnership doesn't just end with a report; they work at a deeper level with clients activating insights and embedding the required structure and cultural changes required to drive continuous CX improvement and customer-centricity.
They drive business impact by bringing the information to life through real-time dashboards, compelling communications, activation workshops, storytelling, and target setting.
The team offers CX Research and Consulting services across 4 key pillars:
Who to contact: Please contact Rowan Haylett at Resources Group on 04498 80582 to discuss things further, or email rhaylett@resourcesgroup.com
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