Client Director, Leadership Role - Financial Insights Sydney Up to $AUD 180,000 + SUPER - (posted Jan 17 2024)
Company: Resources Group
Advertisers Ref: CEB425
MrWeb Ref: 160658
Job Spec: Are you a visionary leader with a passion for driving transformative strategies in the financial industry? This leader in financial insights and intelligence, is offering an exciting leadership opportunity to work with an influence one of Australia's leading banks!
About the company
Our client is at the forefront of revolutionising financial services through cutting-edge research and unparalleled industry expertise. With a global presence and a commitment to delivering actionable insights, they empower businesses to navigate the dynamic landscape of finance.
The Role
As the newest Director you will be trusted to maintain an intimate understanding of the client's challenges and objectives and offer regular actionable recommendations. You will lead a small, highly passionate team, ensuring they feel motivated and supported to achieve their career goals.
Day to day you will provide strategic advice to the client, particularly with regards to NPS measurement. You will stay up to date with the market and have oversight of all project deliverables. You will monitor your team and collaborate with other teams and senior leaders within the business to share knowledge and best practice.
Your leadership will drive innovation, foster collaboration, and ultimately elevate the companies reputation as a thought leader in the financial services sector.
About you
- Proven experience in a senior leadership role within a research agency or insights division of a financial services company in Australia
- CX and NPS experience. You need to be able to talk to NPS, the drivers, how to turn the dial
- Strong interest in global financial markets, industry trends, and regulatory landscapes
- Exceptional stakeholder management. Ability to build lasting relationships and advise and consult around NPS metrics and how best to leverage the data
- Demonstrated ability to lead and manage teams
- Excellent gravitas, communication and interpersonal skills
About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.
Who to contact: Cate Biles at Resources Group on 0207 242 6321, email your details to applytocate@resourcesgroup.com, or write to her at Resources Group, 6th Floor, 125 Old Broad Street, London, EC2N 1AR
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