Project Management Executive Hybrid Home / Central London office GBP 25-35,000 - (posted Feb 22 2024)
Company: MM-Eye
Advertisers Ref: MrWeb/PMExec
MrWeb Ref: 160852
Job Spec:
About MM-Eye
MM-Eye is a 100% Employee Owned market research agency that is on a mission to deliver Insights That Power Positive Change.
We see that businesses of every size and in every sector are under pressure to deliver social and environmental sustainability at the same time as commercial success. We help our clients step up to this challenge by engaging with their stakeholders to reveal meaningful truths, empowering them to make effective and responsible decisions.
The business is more than 15 years old and in January 2023 the Shareholding Board Directors transferred ownership of the business to its employees. As a 100% Employee Owned business MM-Eye is in a small but growing group of market research agencies. Employee Owned businesses are known to be more creative, customer-focused and innovative than equivalent companies with more traditional ownership models.
With a team of 20 we operate from a co-working space in London and our home offices. We operate a hybrid working model, seamlessly moving between virtual and in-person meetings.
As a business we practice what we preach when it comes to having a positive impact. In September 2023 we were very proud to achieve B Corp certification. As MRS Company Partners we have achieved the Fair Data accreditation and have signed up to the Net Zero and Inclusion pledges. Our overall commitment to our team and being a great place to work was recognised as we were finalists in last year's MRS Best Places to Work award.
Overall Job Description
This role is a crucial conduit between project teams and third-party suppliers, ensuring the effective and timely set up and accurate delivery of research projects.
Key Responsibilities:
Project management specifics:
- Monitoring of project schedules - ensuring all relevant parties are aware of project timings and changes
- Participate in local agency project kick off calls to re-confirm project responsibilities with suppliers
- Arrange efficient project set-up with suppliers ensuring best practices are followed consistently across projects. Support on both qual and quant projects.
- Project set up responsibilities include:
- Sending quote request specifications to suppliers and obtaining costs
- Prepare and send project confirmations
- Review screeners
- Check questionnaire formatting routing
- Checking of online/CAPI questionnaires (including translations, routing, formatting)
- Support in set up and verification of vehicle make and model lists
- Specify sample requirements and check upon receipt
- Prepare excel data entry grids/notes templates
- Manage the organisation of data tables and auto charts.
- Management of quant and qual fieldwork, including:
- Update project schedule task status on relevant dashboards from set up to delivery
- Monitor quant fieldwork and quota achievement ensuring removal of poor quality interviews including bots/clickfarm answers
- Prepare recruitment update grids and monitor qual recruitment and quota achievement
- Prepare panel updates and distribute as appropriate
- Support in coding of spontaneous responses to open ends
- Liaise with researchers throughout projects to ensure all project objectives are met and that ad hoc queries are dealt with efficiently and in a timely manner.
Data specifics:
- Check tables and output from data processing team
- Check automated charts, ensuring that any errors are spotted and corrected
- Check SAV files using SPSS where necessary.
Supplier specifics:
- Develop strong relationships with current suppliers to ensure clear understanding of our expectations and ongoing requirements giving feedback where necessary
- Maintain databases for suppliers, venues, viewing facilities.
- Uphold general quality control on all projects in terms of our adherence to 'Best Practice' vis a vis MRS Guidelines and GDPR regulations.
- Engage in sustainable practices - accept and follow the various policies and procedures that have been set up to impact positive change within the business. Seek ways to make improvements to these Policies and Procedures.
Requirements:
- Minimum of 2-3 years previous market research agency experience
- Minimum A Level education or equivalent
- Comfortable working with numbers
- Excellent written English
- Proficiency with Excel & PowerPoint
- High attention to detail
- Capable of working well under pressure
- Strong organisational / project management skills
- Strong communication / personable skills
- Able to work effectively with others using electronic media (on-line collaboration tools, video-conferencing, Drop Box, Google Docs, OneDrive, shared server space, etc)
- Able to work from home (with the support of the company in terms of hardware, software and other equipment)
- Permitted to work full time in the UK.
Salary & Benefits:
- Hybrid working between home office and London based office aprox 50:50, with additional in-office time for training and team working sessions
- Salary depending on experience band is £27,000-£32,000
- Travel expenses to office fully imbursed
- Full time (35 hours per week)
- 23 days annual leave (plus statutory bank holidays), plus Birthday holiday
- 3 month probation period
- The following to kick in post probation period:
- Participation in company run Pension scheme with 5% Employee contribution
- Private Healthcare insurance (including dental, audio and eyesight)
- Death in Service insurance.
Who to contact: Deborah Fitzpatrick by e-mail: deborah.fitzpatrick@mm-eye.com
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