RM - Strategic CX and Brand Insights (Retail / Finance) Sydney $AUD 110-120,000 + SUPER - (posted Feb 22 2024)

Company: Resources Group
Advertisers Ref: CEB433
MrWeb Ref: 160869

Job Spec: This high-end strategic insights agency have gone from strength to strength when it comes to delivering high-impact data centred strategies to their clients.

With expertise spanning B2C and B2B sectors they are known for their work across Customer Experience, NPS, Journey Mapping, Pricing, Segmentation, Brand, and U&A. Stradling market research and consulting, they utilise all the latest methodologies, big data, behavioural science, and design thinking.


The Role

As a Research/Account Manager you will work from design to delivery on a strategic program for one of Australia's leading grocery retailers and a leading banking client. These are integral and complex programs, spanning various business challenges such as brand, customer experience, and pricing. You will have the opportunity to turn your hand to every aspect of projects, developing your quantitative research and analysis capabilities, getting close to the client, and building upon your industry knowledge.

The role will be very consultative, and client facing and will require high levels of strategic thinking, and analytical capabilities to answer business critical questions.

As your confidence with clients and technical research capabilities build, you will see yourself progress to more senior levels.

About you

• Agency side experience running commercial quant research projects
• Experience in survey design, data analysis and putting together insights stories
• Experience using Q or SPSS
• A genuine passion for data and consumer insights
• You will be excited to work in consultative way with high-profile brands
• Down to earth, smart, strategic - all words you would use to describe yourself

What can you expect in return?

• Tailored L&D: They will work with you to develop your research tool kit, as well as your business consulting skills
• Industry-leading internal and external training and development: strategy days, conference attendance and more
• Stacks of social events: long lunches, cheese and wine afternoons and quizzes etc
• Annual bonus: Based on company performance
• Flexible working: split between home and office and working hours tailored around you
• Uncapped career progression: promotions are based on merit not years of experience, with annual and ad-hoc salary reviews
• An exciting mix of projects and clients: the chance to dig your teeth into some meaty projects and see your insights have real impact
• Develop your technical capabilities: These guys are known for their ability to work with large, complex data sets

If this sounds good and you would like to know more please get in touch.

About Resources Group

We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.

Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.

Who to contact: Cate Biles at Resources Group on 0207 242 6321, email your details to applytocate@resourcesgroup.com, or write to her at Resources Group, 6th Floor, 125 Old Broad Street, London, EC2N 1AR

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