Research Manager - Social Insights Remote Working (GMT plus / minus 3h time zone) GBP 35-42,000 (depending on qualifications, expertise and experience) - (posted Mar 7 2024)

Company: Listen and Learn
Advertisers Ref: MrWeb/Junior-RM
MrWeb Ref: 160923

Job Spec:

• Reports to: Director of Research
• Contract basis: Full Time
• Location: You can be anywhere in the world within GMT +/- 3h time zone. The ability to occasionally meet in London is a bonus.
• Start: Immediate

We're looking for a Research Manager who likes to get stuff done, has a passion for clients and insight and wants to join an award-winning, social insights agency.

Flexibility: we pride ourselves on being a very flexible employer. Should you wish to build your working hours around other commitments - we'll be happy to discuss and accommodate.

Who are we?

We exist to help people be more strategic, creative, and innovative.

We do this by transforming social data into insights that fuel brand growth, customer acquisition and market innovation.

What we do is Enhanced Social Listening.

Enhanced Social Listening sits in the sweet spot between traditional market research and social listening.

It's both quant and qual. It's human and AI.

Its job is to fuel brand growth, customer acquisition and market innovation.

We work with some of the world's leading brands to help them understand how social media shapes people's lives, their choices and the broader cultural context.

Job description:

We're looking for a Research Manager who likes to get stuff done, has a passion for clients and insight and wants to join an award-winning agency. And progress into more senior roles in research management or consultancy / account management.

Experience with social data is useful but not a requirement. A keen mind, kind heart and solid research skills are all more important.

You will be a responsible and driven self-starter, willing to work remotely (it is 2024 after all). You'll be working with our Account Directors to design and deliver research projects for our clients. You'll collaborate on research design, manage a project team of Analysts, track project profitability, analyse qualitative and quantitative data, produce written reports and presentations of findings and insights.

We are looking for candidates with at least 3-5 years experience in the research + insight industry, and at least 1-2 years experience managing research projects. You will have in-depth experience of working with qualitative data, e.g. focus groups and interview transcripts. Knowledge of content analysis techniques is a desirable bonus. You'll have excellent written communication skills and the ability to distil complex information and deliver it with impact. You will have written and / or presented market research findings to clients. You will have run or supervised project teams of several analysts.

What we will offer you:

• Training and induction in the world of social media insight
• Support
• Interesting work, for major clients
• Working with a good international team of nice, dynamic people
• Flexible working
• Competitive remuneration

What we need and expect from you:

• Experience: you will have a minimum of 3-5 years of experience in Market Research, delivering end-to-end research projects.
• Management: you will have regularly managed small teams on your projects, allocating tasks, managing the quality of output, and controlling budgets.
• Research skills: proficiency in dealing with qualitative data, e.g. interviews, focus groups, online community output; strong desk research skills; ability to execute literature reviews. Ability to interpret and analyse quantitative results.
• IT + Admin: Advanced PowerPoint, Excel. Excellent file and folder management. Knowledge of social listening platforms is a desirable bonus.
• Languages: Fluent English a must. Any other languages are a welcome bonus.
• Sector: experience in healthcare / pharma, financial services, charity and consumer sector is a bonus.
• Communications: excellent written and oral communication skills. Track record of client-ready reporting and presentations.

Recruitment and application process:

- Shortlisted candidates will be contacted for an interview over Zoom / Meets.
- Final shortlisted candidates will be asked to present samples of written work, and complete a writing and analysis task.

Who to contact: Please send your written CV to mike@listenandlearnresearch.com.

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