Director, Market Research Remote, USA $127,500-160,000 - (posted Apr 9 2024)

Company: Suzy
Advertisers Ref: 2024-1613
MrWeb Ref: 161037

Job Spec: At Suzy, we put the voice of the consumer at the forefront of innovation. Our platform empowers both novice and seasoned researchers by combining research tools with the highest quality audience, delivering insights in a way that is cutting edge in the industry. Many of the world's leading brands rely on Suzy to make data-driven decisions that lead to breakthrough products and experiences. Discover more about how we're revolutionizing market research at www.suzy.com.

Suzy is on a rapid growth trajectory, eyeing an IPO with an ambitious, dynamic team driving us forward. We're searching for a Market Research Director to be part of our Center of Excellence Research Practice, blending market research expertise with a thirst for innovation and disruption. Our product is transforming the market research landscape, requiring a visionary leader to partner with the world's top brands, reshaping how they do research.

As our ideal candidate, you're not just a market research expert; you're an entrepreneurial spirit with a story to tell. You have a rare combination of IQ & EQ, capable of running parts of our business to achieve Suzy's ambitious revenue goals. Your intellectual curiosity, pioneering mindset, and exceptional storytelling abilities will be a cornerstone of research execution for enterprise accounts. A natural at visualizing data, you bring research to life, enjoying the role of a trusted strategic consultant to clients. You're driven by a passion for uncovering new business opportunities, constantly pushing the boundaries of what's possible.


Responsibilities

• Direct Management of Client Accounts for Research Project Execution: Take charge of client relationships, ensuring their needs are met with precision and a personal touch. Proactively engage with each client to understand their unique challenges and opportunities, crafting tailored solutions.
• Strategic Business Development: Lead the charge in identifying and pursuing new business opportunities within your book of business. Use your market insights and understanding of client needs to uncover untapped areas for growth and expansion.
• Data-Driven Insights and Solutions Crafting: Dive deep into data analysis and market research to inform strategic decisions. Develop and implement innovative solutions that directly address the specific challenges and objectives of your clients.
• Project Management and Execution Excellence: Oversee and execute projects from conception to completion, ensuring high standards of quality and timeliness. Coordinate cross-functional teams, manage timelines, and stay hands-on in the creation and delivery of deliverables.
• Client Advocacy and Problem Resolution: Act as the primary advocate for your clients within the organization. Promptly identify and resolve any issues, ensuring client satisfaction and fostering long-term relationships.
• Continuous Learning and Industry Expertise: Stay ahead of industry trends and developments to offer cutting-edge advice and solutions. Commit to ongoing learning and professional development to enhance your expertise and value to clients.
• Collaboration and Influence: Work closely with other departments and teams, leveraging your knowledge and client insights to influence internal strategies and improvements. Foster a collaborative environment that encourages innovation and excellence.
• Effective Communication and Reporting: Keep clients and internal stakeholders informed with regular updates, reports, and presentations. Utilize exceptional communication skills to convey complex information clearly and convincingly.
• Agile and Proactive Leadership: Demonstrate agility and a proactive approach in addressing client needs and market changes. Adapt strategies and tacitcs swiftly to seize opportunities and mitigate risks.

Qualifications

• Project Scoping and Adaptability: Demonstrated capability in the scoping of research projects, adeptly navigating shifting client priorities to tailor research approaches, set clear expectations, and establish feasible timelines. A proactive and flexible mindset towards managing both project scope and client needs is essential.
• Methodological Versatility: Comfortable with executing and guiding teams through a spectrum of research methodologies, from traditional to innovative, ensuring the right approach is applied to gather actionable insights.
• Results Analysis and Interpretation: Proficient in analyzing research outcomes across diverse methodologies, translating data into strategic insights that inform decision-making and drive client success.
• Client Engagement and Expectation Management: Strong communication skills in setting and managing expectations with clients, offering expert advice on research design, and delivering insights that address specific business questions.
• Proven High-Paced Environment Experience: Possessing 8+ years' of experience within high-paced environments, or the ability to demonstrate a robust capability to thrive in fast-moving settings. This includes managing tight deadlines, responding to rapid market change, and maintaining high-quality research output under pressure.

Benefits:

• We take care of our employees and their families. We have generous health, dental, and vision benefits; and our 401K plan vests immediately.
• A friendly, fun, and collaborative work environment that allows for frequent exposure to executives
• The opportunity to make an immediate impact as a part of a fast-growing team
• The target base compensation for this role is $127,500 - $160,000.

Suzy puts the voice of your consumer at your fingertips. Whether you're a novice or an expert researcher, our platform brings advanced tools together with the highest quality audience to deliver insights in minutes. Some of the biggest brands in the world use Suzy to deliver breakthrough products and experiences backed by data-driven decisions.

Suzy is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to ensure all people feel supported and connected at work.

Suzy is committed to protecting its customers, employees, partners, and the company as a whole, from damaging acts that are intentional or unintentional. Effective security is a team effort involving the participation and support of every user who interacts with company information/data and systems. It is the responsibility of each individual to help protect company information assets.

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