Polar Insight Hires New Director of Client Operations

UK-based research and strategy consultancy Polar Insight has appointed Robyn Summers as Director of Client Operations.

Founded in 2017, the firm specialises in stakeholder understanding and strategic decision support, working for organisations in 'regulated and high-stakes sectors'. Summers joins with eight years of experience across research, consultancy and client-facing project management. Most recently, she worked at Thomson Reuters, leading global research programmes for clients in legal and professional services.

In her new role, she will focus on sharpening delivery frameworks, building a culture of continuous improvement, and making it easier for clients to access fast, high-confidence insights, in line with the company's stated commitment to delivering 'not just data, but tangible momentum.'

'We intentionally created the Head of Value role in our business', says CEO James Tattersfield, 'to put client experience and ROI at the centre of everything we deliver - not just as a promise in a proposal, but as a standard and benchmark against which we can measure ourselves and our work day to day. Robyn brings the operational discipline, commercial clarity, and empathy needed to deliver on that ambition. She's joining at a pivotal time as we scale from service provider to growth partner and we're looking forward to working alongside and learning from Robyn on that ascent.'

Web site: www.polarinsight.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.