SurveyMonkey Adds ChatGPT Plugin

DIY surveys and forms pioneer SurveyMonkey has launched a plugin for ChatGPT, bringing customer, employee and market feedback directly into the GenAI tool. Users can now create surveys and analyze responses without leaving the ChatGPT interface.

In addition to the eponymous surveys and forms product, the SurveyMonkey portfolio includes LaunchPad, for ready-to-run market research solutions; Apply for application and program management; GetFeedback for digital experience feedback; and Wufoo for online forms and payments.

The firm, which launched a Claude connector in May 2026, says it believes that 'wherever people use AI to make decisions, they should have access to human feedback.' ChatGPT users can edit the surveys they have created using natural language, and can also pull in data from past surveys, and combine feedback with external sources to give added depth to insights.

'Most teams are already using ChatGPT as a thought partner,' says SurveyMonkey CEO Eric Johnson (pictured). 'They're writing briefs, analyzing data, and planning strategy. But better decisions still require input from real people. We all need to listen to our customers and our employees. With the SurveyMonkey plugin in ChatGPT, teams can collect that feedback and use it without interrupting the way they already work.'

The plugin is powered by the Model Context Protocol (MCP) 'secure standard' and is available starting today via the ChatGPT Plugin Directory.

Web site: www.surveymonkey.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.