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In the US, customer experience analytics specialist ForeSee has expanded its platform with the addition of two new products - 'Feedback' and 'Sentiment Analytics' - to help clients gather and understand their voice-of-customer (VOC) data. More
ForeSee Results founder Larry Freed and a number of his former exec team have launched a new company called 2nd Stage Partners, advising recently launched companies on how to grow. More
Larry Freed, the founder and CEO of customer experience measurement and predictive analytics specialist Foresee Results, has resigned following the firm's recent acquisition by Q&A platform Answers.com. More
Q&A platform Answers.com has acquired customer experience measurement and predictive analytics specialist ForeSee Results. Terms of the deal were not disclosed, but reports in the press value it at more than $200m. More
Customer experience analytics specialist ForeSee has launched a new multichannel analytics platform, ForeSee cx360, combining voice-of-customer measurement, predictive analytics and the firm's proprietary methodology. More
Online customer experience specialist Foresee has launched an SaaS tool called 'SessionReplay for Mobile', to help organisations see how mobile users are interacting with their sites and apps. More
Online customer experience specialist Foresee has appointed Chris Harman as UK Managing Director, following the doubling of both UK sales and research teams over the past year. More
US customer satisfaction measurement firm ForeSee Results has reached an 'omnibus litigation settlement' with patent licensing company Lodsys, which had claimed ForeSee's online survey software infringed its patents. More
In the US, customer satisfaction measurement firm ForeSee Results has filed a 'proactive declaratory' lawsuit against patent licensing company Lodsys on behalf of several of its clients, who Lodsys claims are infringing its patents. More
Customer satisfaction analyst ForeSee Results has announced a 'phenomenal close to 2010' - its ninth consecutive year of more than 25% revenue growth. More
US customer satisfaction measurement firm ForeSee Results has opened a London office, appointed Mansoor Malik as UK Managing Director, and hired a number of sales, customer service and analysis personnel. More
US customer satisfaction measurement firm ForeSee Results has introduced a tool to enable clients to understand the impact of their social media marketing on revenue. More
In the US, online customer satisfaction metrics firm ForeSee Results has reported a 32% revenue increase in 2009. Over two years, revenues have almost doubled. More
Online customer satisfaction metrics agency ForeSee Results has launched a tool that records what web site visitors are seeing and doing online in a real-time movie format. More
Online customer satisfaction metrics agency ForeSee Results and web analytics firm OX2/LBi have partnered to offer their behavioural and satisfaction-based metrics to clients in Europe. More
Online customer satisfaction management firm Foresee Results has partnered with online customer experience management (CEM) firm Tealeaf, to allow companies to maximize online customer satisfaction and return on their investment in site tools. More
Online customer satisfaction specialist ForeSee Results has acquired usability consulting firm Red Spade, to improve its ability to offer actionable web site user satisfaction analysis. More
Ann Arbor, Michigan-based ForeSee Results has secured $20 million in financing, to accelerate its growth as a provider of online customer satisfaction measurement. More
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