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US-based customer experience software firm Sprinklr has appointed former Walt Disney exec Venke Sharma to a lead role driving its Sprinklr Insights product, which provides real-time consumer, competitor and market insights. He is based in Mumbai. More
Unified customer experience management platform Sprinklr has appointed Amitabh Misra as Chief Technology Officer, starting this week. Misra will lead all R&D teams worldwide including product and engineering, and also joins the Executive Leadership Team. More
In the US, unified customer experience management platform Sprinklr has announced fourth quarter and full year results for the period ended January 31st 2024. Q4 revenue was up 17% to $194.2m, while non-GAAP operating income more than doubled to $32.4m. Full year revenue was $732.4m, up 18%. More
Unified CX management platform Sprinklr has reported continuing strong growth, in financial reporting for the third quarter. Revenue rose 18% to $186.3m. More
Unified customer experience management platform Sprinklr has expanded its dashboard coverage to include Google and YouTube's new AI-powered ad solution Demand Gen Campaigns. More
New York City-based customer experience management (CXM) platform Sprinklr has appointed Scott Harvey as Executive Vice President of Customer Operations. More
Customer experience management platform Sprinklr has launched a new offering combining its existing, proprietary AI capabilities with technology from OpenAI. More
Customer experience management (CXM) platform Sprinklr has expanded its presence in India, with the opening of an office in Gurgaon's business district. The firm plans to hire 400 new engineers for the new office by the end of the summer, and add more than 200 interns this month. More
In New York, CXM platform Sprinklr has launched a self-service version of its social media management solution Sprinklr Social, including publishing, engagement and reporting tools integrated with OpenAI's generative AI models. More
Customer experience management specialist Sprinklr has extended its partnership with Salesforce, promising clients a more complete view of their customers. More
Customer experience management specialist Sprinklr has announced plans to more than quadruple the size of its Singapore-based Research and Development (R&D) Center to up to 100 professionals, during the next 36 months. More
US-based customer experience management specialist Sprinklr continues its rapid growth, this week announcing a revenue rise of 27% in the second quarter, ending July 31st, to $150.6m. The firm will also have a new CRO, Paul Ohls, as Luca Lazzaron steps down on October 1st. More
In the US, eCommerce analytics platform Zeenk has raised an undisclosed amount of funding from Amazon brands aggregator Thrasio, which it will use to officially launch with technology and staff from its legacy brand, Nanigans. More
Nine months on from a funding round which valued it at $2.7bn, US-based customer experience management specialist Sprinklr could be valued at nearly twice that, as it heads for an IPO. More
Customer experience management specialist Sprinklr has expanded its presence in Singapore, with the opening of a new R&D center. More
In the US, customer experience management (CEM) specialist Sprinklr has raised $200m at a $2.7 billion valuation from private equity firm Hellman & Friedman, and an additional $150m in convertible securities from growth investment specialist Sixth Street Growth. More
US social media analytics firm Sprinklr has acquired the social media ad business from marketing software vendor Nanigans for an undisclosed sum. The deal does not include Nanigans ad effectiveness measurement business. More
In the US, social media tracking specialist Sprinklr has partnered with news aggregation, web content rating and discussion web site Reddit, to help clients listen to what their customers are saying and analyze trending topics. More
Customer Experience Management software firm Sprinklr has announced no fewer than eight new integrated products within its 'Experience Cloud' solution, making it 'the first unified CXM platform for the enterprise with a foundation in social'. More
New York-based social media tracking specialist Sprinklr has acquired tech firm Little Bird, which helps brands analyse connections across social media to uncover influencers, build like-minded communities, and create relevant content. Terms of the deal were not disclosed. More
New York City-based social media tracking specialist Sprinklr has secured a $105m round of funding, valuing the company at $1.8bn. More
In the US, social media tracking specialist Sprinklr is to acquire social media aggregation and display platform Postano from parent company TigerLogic, in a cash deal said to be valued at $2.4m. More
In the US, social media management firm Sprinklr has acquired audience segmentation and management platform Booshaka, which helps marketers link customer data across social media, web, mobile, eCommerce and CRM systems. Terms of the deal were not disclosed. More
In the US, social media management specialist Sprinklr has acquired location-specific text analytics software company NewBrand. Terms of the deal were not disclosed. More
New York-based Sprinklr, Inc is expanding its operations to South America with the acquisition of Brazilian firm Scup, provider of social media monitoring, customer care and analytics technology. More
Less than a week after raising $46m in investment funding, social media management specialist Sprinklr has acquired San Francisco-based online customer community platform Get Satisfaction. Terms of the deal were not disclosed. More
In the US, social media management specialist Sprinklr has raised $46m to support its expansion into new product markets and geographies. The firm has also launched its 'Experience Cloud' enterprise social media solution. More
In the US, social media management specialist Sprinklr has acquired community platforms specialist Pluck from parent company Demand Media. Terms of the deal have not been disclosed. More
In the US, social media management specialist Sprinklr has acquired influencer and advocacy marketing platform Branderati. Terms of the deal were not disclosed. More
In the US, social media management specialist Sprinklr has closed a $40m Series D investment, which it hopes will fuel continued project growth of 300% year-on-year. More
In the US, social media management specialist Sprinklr has acquired social media and brand analytics firm Dachis Group for an undisclosed sum. More
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