Civicom Launches MyQual DIY Tool for Indie Researchers

In the US, Civicom Marketing Research Services has launched MyQual, a DIY research package for independent researchers offering an all-in-one tool for depth interviews and focus groups.

Founded in 2000 by marketer David West (pictured), Civicom offers telephone and web-enabled in-depth interviews and focus groups through its CyberFacility. Solutions also include CCamfocus in-person, an in-facility research recording and streaming service; Chatterbox, an asynchronous research platform for online communities and bulletin boards; and ThoughtLight Mobile Insights App, a mobile qual tool for collecting in-moment insights. In addition, the company offers a translation service, 'TranscriptionWing', and recruitment suite CiviSelect.

The new MyQual package can be used for online self-directed qual data gathering using three components: a web room for DIY interviews supported with a stimuli upload feature, recording, private backroom chat, and audio conferencing using the firm's conferencing technology; project curation features with clipping and storyboarding; and a mobile insights app for homework assignments. Designed exclusively for market research use, the firm says MyQual provides independent researchers with 'control over their own research execution from start to finish'.

Led by founder and CEO David West (pictured), the firm is online at www.civicommrs.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.