Cambridge, MA-based tech insights firm Forrester Research has announced third quarter results, with revenue down 8% year-on-year to $94.3m.
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Revenue for the group's largest division, Research, fell 5.7% to $72.7m; while Consulting dived more steeply (down 8.1%) to $21.5m; and the Events division lost more than 90% of its revenue versus Q3 2024, turning over just $168k.
The accounts record a very large goodwill impairment charge of $83.9m, leading to a net loss of $85.5m, compared to a loss of $6.2m a year earlier. Adjusted income from operations was $26.1m, down from $29.6m in Q3 2024; while total headcount fell from 1608 to 1485.
Forrester's revenue has been in decline since 2022 when it stood at $537.8m (9% up on 2021). It fell 11% in 2023 and 10% in 2024.
CEO and Chairman George F. Colony (pictured) said the company was 'optimistic' that its innovations in generative AI will 'unlock new growth opportunities', and pointed to growth in operating margin and EPS 'despite ongoing market uncertainty.' For the full year 2025 the company is forecasting total revenues of $395m - $405m, down 6.4% to 8.7% versus the prior year and a drop of $5m from the forecast three months ago; and operating margin of c.-19.3% to -18.3%.
Web site: www.forrester.com .
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